This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
At 10,127 miles, while driving, my steering failed. There was an electronic power assist failure nearly causing me to careen off a highway and die. Not only was there a loss of power steering, there was resistance. Ford dealership has had my vehicle fopr 45 days now, the part has been on backorder, the backorder date keeps getting later and later. I am terrified to have to drive this vehicle once it is returned to me, I will have little faith in something that almost killed me. This is a brand new vehicle. This defect will kill someone.
- Coventry, CT, USA
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- Cream Ridge, NJ, USA