really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
104,032 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1998 Ford Windstar suspension problems

suspension problem

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1998 Ford Windstar Owner Comments (Page 1 of 2)

problem #27

Jul 102010


  • 216,000 miles


The contact owns a 1998 Ford Windstar. The contact stated that while driving over a speed bump, the rear axle broke in half. The vehicle was towed to a dealer, who inspected the vehicle and determiend that the rear axle broke due to corrosion. The manufacturer was made aware of the failure and informed the contact that the vehicle was not included in NHTSA campaign id number 10V385000 (suspension:rear:axle:non-powered axle assembly). The vehicle was not repaired. The failure and the current mileages were 216,000.

- Suwanee , GA, USA

problem #26

May 202011

Windstar 6-cyl

  • 142,000 miles
Popping in front end when turning or hitting bumps. The popping sound was often. Had new tires put on, and when I took it in to have front end aligned. Ford tech. Said front springs were broke. Was an est. Of $1200 on it can't afford. This was 5/20/2011. Contacted mfr about the recall that was issued on this part 7/12/2001. Was told there was nothing they could do, because of a time limit. How can they put a time limit on safety & peoples lives because the springs are broken, they can puncture the tires and cause an accident. Now we are without transportation. And my son is disabled and has numerous dr. Appts. Miles away. But my hands are tied. The mfr. Did advise to have another recall checked out which is the speed control because it can catch fire. When I asked why, you just told me it was unsafe to drive.he advised it could catch fire just setting in the drive not running. I was not notified of either one of these recalls by mail or other wise until I called to complain about the front coil springs. How does these billion dollar company's keep getting by with negligence? there are lots of recalls on this vehicle. Please help!

- Hoopeston, IL, USA

problem #25

May 012011


  • 52,560 miles
The contact owns a 1998 Ford Windstar. The contact stated the vehicle was being inspected by an independent repair shop when she was informed that the engine cross member and sub frame were severely corroded and cracked. The vehicle was then taken to an authorized dealer where the contact was informed that the vehicle was not included in the recall associated with NHTSA campaign id number 10V385000 (suspension:rear:axle:non-powered axle assembly). The vehicle was not repaired. The failure and current mileages were 52,560.

- Lake City, PA, USA

problem #24

May 072011

Windstar 6-cyl

  • 139,328 miles


1998 Ford Windstar mini van rear axle broke...vehicle was state inspected two months previous and passed without issue.. noticed a vibration in rear area.. replaced shocks thinking that was culprit.. issue got worse... less then 700 miles after completed passed state inspection axle broke allowing rear tires to rub inner wheel well.. van became uncontrollable at 55 mph... was lucky to get it slowed down to 25 and limped into my driveway.. I was sole occupation when this happened.. looked underneath and found issue. Went online and found recall notice for vehicles of this year for salt use areas.. these included West Virginia.. 8 miles from where I live... Maryland.. 12 miles from where I live and the District of Columbia.. 50 miles from where I live.. but Virginia was not covered... even though this area uses salt as a regular ice and snow removal tool. The axle failure was close to causing a complete loss of control of the vehicle.. I was lucky to be on a dual highway driving the speed limit with no other vehicles in my vicinity.. the van weaved several times back and forth across the road before I got slowed up and under control.. the axle breaking could have easily have caused a serious accident.

- Berryville, VA, USA

problem #23

Apr 262011


  • 136,000 miles
The contact owns a 1998 Ford Windstar wagon. The contact stated that the rear axle was corroded and fractured in half. The contact referenced NHTSA campaign id number: 10V385000 (suspension: Rear:axle:non-powered axle assembly) but was advised by the dealer that the vehicle was not included in the recall. The vehicle was not repaired. The current and failure mileage was 136,000.

- Nebow, NC, USA

problem #22

Jun 152010


  • 222,000 miles
The contact owns a 1998 Ford Windstar. The contact was driving approximately 40 mph when the vehicle exhibited an abnormal noise from the rear. The vehicle was not taken to the dealer for diagnosis or repairs. The contact stated that the vehicle was previously repaired under NHTSA campaign id number: 01I007000 (suspension:front:springs:coil springs) and beleived the rear suspension had experienced the same failure. The approximate failure mileage was 222,000.

- Lowell, AR, USA

problem #21

Jan 012007


  • 81,000 miles


The contact owns a 1998 Ford Windstar. The contact stated that while driving 40 mph, the rear end of the vehicle began to fishtail unexpectantly. The vehicle was inspected by a dealer and the contact was informed that the rear axle was fractured and exhibited excessive corrosion from the inside out. The vehicle was not repaired. The failure mileage was 81,000.

- Quitman, MS, USA

problem #20

Oct 112010


  • miles
The contact owns a 1998 Ford Windstar. The contact received a recall notification associated with NHTSA campaign id number 10V385000 (suspension: Rear: Axle: Non-powered axle assembly). The authorized dealer was notified and they informed that the part was unavailable for the recall repair until late November of 2010. The contact stated the recall notification specified the urgency of the repair; and expressed his concern of the potential safety hazard. There was no failure mileage. The VIN was unavailable

- St. Peters, MO, USA

problem #19

Sep 192010

Windstar 6-cyl

  • 138,246 miles
This has happened on the inner roads and near from my house. I had heard the creaking noise coming from the rear and thought about my car's shocks are shot. Then suddenly I lost control and stopped the car, luckily no injuries either to me or the nearby property. With hazard lights on I drove the car very slowly home and looked under the car. What I saw really shocked me. The rear axle beam of my Ford Windstar(1998) cracked approximately 18"-24" from the driver side rear wheel and the entire welding (?)has separated from the mid portion. I could see the right portion of the beam welded and intact. I had just repaired the break fluid line for almost $600 and the mechanic never said a word about this crack before the repairs. I believe the rear axle / beam is a part of the vehicle that should last the lifetime of the vehicle and at least should not crack without giving any sign on the dashboard. Thanks

- East Brunswick, NJ, USA

problem #18

Aug 022010

Windstar 6-cyl

  • 151,000 miles
My 98 Ford Windstar rear axle split in two pulling into my work. I had noticed a noise from the back a few days before. I just put new tires on the van and noticed while a fellow employee was welding my axle so I could get home that the insides of my new tires were wore down already.I can not afford a new axle now and I have kids.I'm also aware that this is not the first Windstar to have this problem I'm glad I was not going down the highway with my family and that happen. This is a Ford problem and I should not have to fix a steel axle because water gets in it and it rusts it should of been put together so water cant get in it. Thank U please take care of this.

- Logan, OH, USA

problem #17

May 282010


  • 140,000 miles


My 1998 Ford Windstar gl rear axle broke in two with no prior warning such as noise, handling problems or vibration. Being only 12 miles from home I was able to drive very slowly until we got home. By the time we got to our driveway we had also lost almost all brake pedal. The following day I raised the rear of the van and found the crack in the rear axle about 18 inches from the drivers side rear tire, and the abnormal movement after the break had caused the brake line to the rear tires to separate. Total replacement cost so far has been $500 dollars and I did all work myself. I have not yet finished the brake lines and shocks which will be even more costs. I kept the axle and will be glad to submit it for testing and/or send photos if requested.

- Brilliant, OH, USA

problem #16

Jul 012010


  • 85,712 miles
1998 Ford Windstar's rear axle broke while driving on the road. No apparent reason for failure. The consequence of the failure is the loss of the ability to drive or handle the car. Axle snapped completely into two pieces and dragged against road. Rear wheels were at a 45 degree angle to the road. Rear axle had to be replaced.

- West Hartford, CT, USA

problem #15

Jul 012010

Windstar 6-cyl

  • 192,000 miles
I have a 1998 Ford Windstar and just noticed that the rear axle has cracked. As I checked online I noticed that this was being investigated for 1999 - 2007 Windstar, and I just thought I would add my 1998 model to the list. I would like to see 98 models included in any recall.

- Granby, MA, USA

problem #14

Jun 282010


  • 105,000 miles
1998 Ford Windstar - rear axle broken in two pieces.

- Hartford, WI, USA

problem #13

Jun 252010


  • 135,803 miles
My wife called me at work today because she was stranded along the road. When I got there what I found was a major surprise. The rear axle of out 1998 Ford Windstar had broke in 2 and was lying on the ground. She said that earlier she had heard a noise coming from the rear and stopped to check to see if she had a flat tire because the steering felt weird. Not seeing an flat tires she decided to drive home seeing that she was only a mile from home. About 3/4 of the way home she made a turn onto our road and there was a load noise and she was not able to easily control the van and ended up on the bank of a neighbors yard. Half the car on the bank and the other half on the road. I have contact Ford via email and I am waiting for a reply. I am trying to decide if I should fix the minivan or purchase a new automobile. An axle snapping in 2 is not something that should ever happen unless the automobile is in an accident. If my wife and 3 kids would have been on the highway things would have been much worse and probably deadly.

- York, PA, USA

problem #12

Jun 112010


  • 90,100 miles
Broken rear axle on a 98 Ford Windstar with only 90,100 miles on it.

- Salt Lake City, UT, USA

problem #11

May 102010


  • 130,000 miles
I have replaced the rear axle now for the third time. The first time it broke in half coming into my home driveway. The second time I heard a thumping noise from the rear of the van and looked to find a crack in the axle, I replaced it yet again. This last time the same thing happened, clunking noise to find yet another crack. The van has 130,000 miles has some body rust, but no reason for something critical like this to be happening.

- Akron, OH, USA

problem #10

Apr 152010


  • 128,000 miles
Reading on-line because my mechanic's puzzled about the noises, I find that it's not only the 1999+ Windstar that have had a problem, but -- if you would look at #2 and #3 here at this link: www.aboutautomobile.com/complaint/1998/Ford/Windstar/suspension it's apparent that this axle breakage has occurred in 1998's as well. That is what I have, in which I'm hearing similar noises. Living in a salt-belt state, this is scary; don't even dare take it on the freeway! hard to get out of town (such as to a graduation this weekend) without freeways. Very sad... & hard to replace it, too, while on only social security. Something should be done to include 1998S (see link above) in this investigation, too, it appears. I didn't pay nearly $4000 to only drive a vehicle in town, and not be able to go anyplace! :O( [xxx] ps * didn't give "day" B/C this has been occurring the last few months, and finally asked the mechanic last month, once I was driving more again (in winter don't do much, and then at other times drive MA's car taking her places). Well, it insists on a date, after all, so will put on there, arbitrarily. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Wyoming, MI, USA

problem #9

Jun 052010


  • 111,000 miles
The rear axle on my 1998 Ford Windstar cracked. I was lucky enough to catch it before it completely broke in half.

- Pearl River, NY, USA

problem #8

May 242010


  • 83,473 miles
While entering the merge ramp of the northern state parkway rear axle snapped in two.

- Oceanside, NY, USA

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