2 weeks after purchase, a loud clicking came from behind my radio and I suddenly had no heat. It was 3 degrees out and I had the children in the van, two with special needs and one who was under a year old. I had a shop fix it, but it took a month before they could even find the part because FORD STOPPED MAKING THAT PIECE. After fixing it....with a piece from a junked van, it broke two more times, both in times of equal inconvenience. I hate this van more than I thought I was able to hate. I just junked it after it's second transmission complete failure. If I could have bought new, I would have and could have bought a great vehicle with the money I have now had to junk because I do not have $3,000 to risk on another fix. Now I am broke as well as vanless. Shame, shame on Ford for ignoring the thousands and thousands of complaints from it's consumers and allowing unsafe, defective vans to be continually sold and driven. I will NEVER buy Ford again, and I strongly suggest you don't either unless you want abuse.
We had to keep replacing it because they just kept breaking. After about 5 times me and my husband decided to just make the flap stay open buy putting a screw in it. Now we just have to remove the screw when the weather starts getting warm. I really think Ford should fix this problems since so many people have the same problem & the stupid gear box that they sell for it has plastic teeth that just keep breaking off.
If I didn't know the guy who managed the service area, this would have cost over $100. I did manage to fix this myself in about 4 hours or so. There was a lot of stuff to take out, not to mention tracking down the part that was failing in the first place.
When changing the front air flow from up to floor, a clicking sound came from behind stereo. There is a little plastic box with a model size motor with a small gear sticking out. The box is about 4x4x1 inches and the gear sticks out about 2 inches. Several teeth on the gear broke off. It is a cheap piece of crap that still cost over $45 and took about 2 hours to get to, figure out and replace. Two screws to get it out and a wire connection.
- Craig B.,
Pickerington, OH, US
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A D V E R T I S E M E N T S
2 weeks after purchase, a loud clicking came from behind my radio and I suddenly had no heat. It was 3 degrees out and I had the children in the van, two with special needs and one who was under a year old. I had a shop fix it, but it took a month before they could even find the part because FORD STOPPED MAKING THAT PIECE. After fixing it....with a piece from a junked van, it broke two more times, both in times of equal inconvenience. I hate this van more than I thought I was able to hate. I just junked it after it's second transmission complete failure. If I could have bought new, I would have and could have bought a great vehicle with the money I have now had to junk because I do not have $3,000 to risk on another fix. Now I am broke as well as vanless. Shame, shame on Ford for ignoring the thousands and thousands of complaints from it's consumers and allowing unsafe, defective vans to be continually sold and driven. I will NEVER buy Ford again, and I strongly suggest you don't either unless you want abuse.
- Kristen E., Guilford, CT, US