This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The rear ac unit went out around 75K never got it fixed but when we had the car serviced the computer panel was reset and it worked again at 96K. The engine light came on and stayed and we never got it fixed. The gas gauge light came on and we had it fixed at 98K and I don't know the cost. The van was recalled because of the windshield wipers and the rear ac unit. There wasn't no cost.the details of the fire. My wife got out her car for work and about 20 minutes later the fire trucks were there. Our adjuster said the fire initiated behind the passenger seat in the ac and heating control panel. The vehicle was totaled on 12 Sept. The vehicle had 119K on it now. If there is anything else you like to ask me feel free to. I am really upset with Ford on the way they handled this entire situation especially when they know there have been reported fires from recalls located on the web sites. I
Transmission is primary issue has shifting problem at low speed, has over 8 tsb on the issue and has new transmission installed but still have problem the other issues are clearly common for this model as well, but this transmissionand Ford lack of support from their service and dealers is unacceptable.
- Kansas City, AL, USA
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- Mount Olive, NC, USA