This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Ford dealer inspected vehicle due to recall for subframe/axle rust issue. Dealer claimed frame okay. While driving the lower control arm came detached from the frame causing crash due to rusting of mounts.
The subframe cracked due to corrosion. This happened in the front end, including a brace that holds the engine. This Windstar was purchased in upstate New York, and was driven there from 1999-2006.
Lived in the salt belt state of pa. Frame rusted out and I lost steering control and almost had an accident.this is a known issue via NHTSA action number: PE10026 and I would like Ford to recall and fix this at thier cost.
The contact owns a 1999 Ford Windstar. The contact stated that the vehicle was repaired under NHTSA campaign id number: 11V030000 (structure: Frame and members:underbody shields). The contact also stated that while installing new tires, he noticed that the bracket which held the front swing arms in place was completely corroded. The vehicle was taken to an authorized dealer and the contact was informed that the failure was beyond repair. The vehicle was not repaired. The failure mileage was 129,000. Updated 10/4/11 updated 02/22/12.
- Canal Fulton, OH, USA
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The contact owns a 1999 Ford Windstar. The contact stated while having the vehicle repaired by an authorized dealer, she was informed that the front passenger side stabilizer bar was separated from the subframe. The contact was also informed that this failure was unrelated to the failure addressed in the recall associated with NHTSA campaign id number 11V030000 (structure: Frame and members:underbody shields). The manufacturer was made aware of the failure, and informed the contact that the separation occurred approximately two inches away from the location which was being addressed in the recall. No further assistance was provided. The vehicle was not repaired. The failure mileage was 75,353. The vehicle was inspected by the dealer on June 30, 2011. The dealer contacted Ford to see if the defect would be honored by a recent additional recall related T the subframe. Ford declined as the damage was two inches away and not covered by the current recall. The vehicle was repaired using a used front engine cradle for $528.68. Updated 08/24/11
1999 Ford Windstar. Consumer writes to express discontent regarding Ford Motor Company the consumer stated the vehicle had transmission and engine problems. Also, the vehicle failed inspection, due to a rusted subframe. Ford offered to buy the vehicle back from the consumer.
Letter from congressman dent on behalf of constituent regarding an issue involving recalls on his vehicles; please contact him or his assistant melanie whiteleater at 610-861-9734, if there are any questions or problems with this request 1999 Ford Windstar. Upon inspection of the vehicle, it was determined the vehicle was not safe to drive. The consumer was offered a buy out, but declined and requested to have the vehicle repaired under the recall. Two hours later, the consumer received a call from the dealer stating Ford concluded the vehicle was not repairable and the consumer needed to come and retrieve the vehicle.
The contact owns a 1999 Ford Windstar. The contact stated that while driving approximately 5 mph and making a right turn, she suddenly heard a loud cracking noise. The vehicle was towed to a dealer who informed the contact that the front subframe had corroded and fractured. The vehicle was repaired. The failure mileage was approximately 136,000. Updated 02/23/11 updated 07/01/11
The contact owns a 1999 Ford Windstar. While driving at approximately 65 mph pressure was applied to the brake pedal and he could hear a loud snapping noise from under the vehicle. He was able to drive the vehicle home where it was parked. The vehicle was taken to an independent mechanic where he was informed the sub frame was broken. The vehicle was not repaired. The failure and current mileages were 87,000. Updated 02/17/11 the subframe was replaced at the consumers expense. Updated 06/06/11
The contact owns a 1999 Ford Windstar. When the contact took the vehicle in for service, the mechanic noticed rust in the subframe coming from the air conditioning. Condensation from the air conditioning on the passenger side was dripping onto the subframe, which caused the rust. The dealer stated that there were no failures and the contact would have to pay for the repair. The manufacturer also stated that the contact would be liable. The vehicle will be repaired at the contact's expense for a little more than $3,000. The failure mileage was 107,547 and current mileage was 107,560.
: the contact stated while the vehicle was driven 30 mph, there was a popping noise, and the steering shifted pulling the vehicle to the right. The vehicle was driven to the residence, where the contact inspected the steering and found the steering was turned to the left. When the vehicle was taken to a local mechanic, the vehicle was put onto a lift. The subframe was found to be rusted out and had a fracture. The front left tie rod was bent due to the frame failure on the opposite side. The sub frame section supporting the engine and transmission and the left outer tie rod were replaced. The manufacturer was notified.
The subframe on the right front side is cracked and appears to have rusted through. We were noticing a clunk sound when turning and stopping so I pulled the wheel to check and noticed the crack right away. It could cause the trans and engine to shift and could possibly cause an accident as the subframe is cracked all the way through. We never hit anything while driving so this is very unusual.
I recently noticed that my steering wheel had aligned itself to the left, and the van would not center itself well, while on the road. I took the van to raj auto center at somerset, NJ. After checking the van the auto center said that there was a serious safety issue because the vans K-frame had rotted out and could have potentially endangered the driver and passengers because the engine and transmission could have dis-associated anytime from the frame. He added that he has not seen the K-frame rotting in 20 years of his experience.
On January 10,2006 my wife [xxx] was leaving work that evening. When she started to drive she heard sum noises from underneath her car. It is a Ford Windstar van 1999 70,000 miles VIN [xxx]. we are the original owners. She noticed her steering wheel had to be turned down to 6 O'clock to keep her wheels straight. She thought it was the power steering. When she got it to car-X in westmont, il they told her it was the cross member frame. This helps supports the transmission. The cross member had rusted away on one side and on the other side showed a crack where the other bushing hole was. We could not go to Ford dealer because of the cost factor. It has been fixed and seems to be driving just fine. I did contact Ford on January 23 and we did not get any restitution for our cost. But we also wanted Ford to investigate the possible hazard. If my wife was driving on the highway when this item borke she would had been killed. Even the mechanic thought the metal frame seemed to show metal fatigue. I still have the part that was replaced for examination. I also took pictures if you are interested. I am very concerned. Thank you. Updated 07/17/2012 information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)
While driving my 1999 winstar the overdrive light came on, so I looked in my rearview mirror and saw smoke comming from under the vehicle. So, I pull over to the side of the road and stop, transmission fluid was leaking out. My winstar van broke down out side of nashville, tn with 70,401 miles on it. The costs at john barker's two rivers Ford in nashville was $2017.81.
After entering our driveway, the connecting piece between the rear wheels broke causing damage to the tires. With only 52,000 miles this should not be happening. If this were to occur out on the highway, major injuries and possible deaths could result. *akeveryone, please inspect your 1999 Windstar.
A D V E R T I S E M E N T S
- Palos Park, IL, USA