This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1999 Ford Windstar. The contact stated that the front coil spring failed and punctured the tire. The vehicle was towed and the coil spring and tire were replaced at the contact's expense. The failure mileage was 116,000. Updated 10/14/08 updated 10/16/08.
My Ford Windstar 1999 has the front spring coil fractured causing the spring to barely touch the tire and eventually would deflate the tire. This front spring coil problem is currently the recall for Windstar 1997-98, but not 1999. The recall for 1997-98 is NHTSA recall no. 01V199/Ford recall no. 01S19. This recall should apply to 1999 too since it has the same problem.
The contact owns a 1999 Ford Windstar. While driving 40 mph, the contact lost control of the vehicle. He noticed that the front passenger side tire had flattened. Upon changing the tire, he discovered that the coil spring had failed. The vehicle was towed to the repair shop. The failure recurred at 116,948 miles with the front driver side tire. The current mileage is 119,000 and failure mileage was 116,948. The consumer stated the first incident lost control near intersection going 40 mph and inspected vehicle found tire blew out and left front coil in tire. The consumer further stated the 2nd incident was in a parking lot going 10-15mph and tire blew out found broken right front coil in tire. The consumer provided repair invoices. Updated 09/05/07
: the contact stated while having a general maintenance inspection performed by a dealer, it was determined the left front coil spring was fractured and needed to be replaced. There were no previous problems with the front suspension to indicate a failure. There was a NHTSA recall, # 04V332000, regarding the front coil springs. The vehicle was not included in the recall due to the VIN. The manufacturer was alerted.
- Okemos, MI, USA
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This viehicle is mostly driven in the city going to the store and taking kids to and from school. The left front spring broke and is rubbing in the tire. Dealership was contacted and I was told based only on the year given that there was a recall on the springs. When the VIN number was given I was informed that VIN number was not covered. I feel that replacing both front springs and my damaged tire should be Ford responsabilty due to the fact they have shown a known history for haveing these springs brake. I was also told by the dealership that it would be rare to have a recall on a vehicle 16 years old.
The contact owns a 1999 Ford Windstar LX. The front coil spring broke in half. If contact had not stopped the vehicle it would have blown out the tire. The spring was in the tire. There was a recall on 1995-1998, but it did not cover the 1999 models. The vehicle was taken to the dealershipto replace the coil spring. The coil spring broke on the passenger's side but the dealership replaced the driver's side coil spring as well because it looked like it was going to break. The cost of repairs was $900 charged to the consumer.
1. 99 Windstar, front coil spring failure, 71,000 miles, spring fractured sitting in the driveway 2. unable to obtain replacement parts, no estimated delivery time for backordered springs from Ford 3.no solution from Ford other than wait
While pulling out of the driveway left front coil spring broke. Dealer was notified. Dealer informed consumer that the vehicle was not covered under a recall.
Upon backing out of a parking lot at work, the front left suspension spring on my 1999 Ford Windstar minivan (VIN [xxx]) broke. I heard a noise, but couldn't see anything wrong. I drove it 1 mile to whitcomb Ford dealership, and they replaced the front springs and charged me $332.89. A local Goodyear service dealer had to replace the front left tire at a cost of $94.11. The Ford dealership says that there is a recall out on Windstar for exact this problem, but that the model year of the recall was only up until 1998 models, not 1999. Well, I'm here to say that Ford has the same problem with 1999 models, and that I should be reimbursed for fixing this failure. Imagine, the suspension failing on a four year old car with 62020 miles... lemon alert! information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The front coil spring of the our 1999 Ford Windstar suddenly broke and punctured our front tire. Fortunately we were traveling at only 20 mph so that we were able to come to a stop safely, without injury or accident, however as we had just traveled from mi to NY on interstate highways, if this had occured just a short time earlier, the incident could have ended in catastrophy for myself and my family.
Consumer stated the front suspension collapsed. Dealer notified. The problem was due to a failed coil spring. The consumer hasn't received a followed a up from NHTSA. The consumer stated the vehicle was involved in a traffic accident due to the failed coil spring.
A D V E R T I S E M E N T S
- Ames, IA, USA