This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1999 Ford Windstar. The contact stated that the rear axle was cracked. The vehicle was taken to the dealer where it was diagnosed that the rear axle needed to be replaced. The vehicle was not repaired. The failure mileage was 136,000.
The contact owns a 1999 Ford Windstar. The contact stated that the rear axle fractured. The vehicle was taken to a dealer where it was diagnosed that the rear axle failed. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 200,000.
The contact owns a 1999 Ford Windstar. While driving 40 mph, the contact heard a loud noise in the rear of the vehicle. The contact was able to stop the vehicle and noticed that the rear axle fractured. The vehicle was towed to an independent mechanic. The manufacturer was notified of the failure. The manufacturer informed the contact to have the vehicle towed to the dealer to be diagnosed. The vehicle was not repaired. The failure mileage was 160,000.
The contact owns a 1999 Ford Windstar. The contact stated that the rear axle fractured without any warnings. The contact was aware of NHTSA campaign number: 12V195000 (suspension). However, the VIN was not included. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 133,000.
The contact owns a 1999 Ford Windstar. The contact was driving 35 mph when the rear axle fractured. The vehicle was towed to a local mechanic where the contact was advised of NHTSA campaign id number: 10V385000 (suspension:rear:axle:non-powered axle assembly) and referred to the dealer. The vehicle was then towed to the dealer where the rear axle was repaired under the recall. The contact stated that while leaving the dealer, the brakes locked abnormally and the vehicle was left with the dealer for further repairs. The contact stated that the vehicle was unsafe to drive and no longer wanted ownership of the vehicle. The failure mileage was 110,000.
- Massillon , OH, USA
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The contact owns a 1999 Ford Windstar. The contact stated that the vehicle was taken to an authorized dealer on November 10, 2010 for a recall repair associated with NHTSA campaign id number 10V385000 (suspension:rear:axle:non-powered axle assembly); however, the part was not in stock, and they were unable to perform the repair. The vehicle remained at the dealer for five months; until recently when the part became available. The technician stated that the vehicle failed to start due to the coolant leaking within the engine compartment. The contact strongly believed that the engine would not start because of the extensive period of time that the vehicle was parked in the cold weather. There was no failure mileage.
The contact owns a 1999 Ford Windstar. The contact stated that he received a recall notification of NHTSA campaign id number: 10V385000 (suspension: Rear: Axle: Non-powered axle assembly), and took the vehicle to the dealer in September 2010. The dealer advised that the parts were not readily available. The contact stated that the parts still had not become available as or March 2011 nor was the vehicle repaired. The failure and current mileage was approximately 144,000.
On October 1, 2010 I was driving on I 75 in my 1999 Ford Windstar. About 50 miles from home the rear axle on the drivers side of the car broke. I started to slow down, the car swerved left to right did a 180 degree turn so I was tracking down I 75 at about 60 miles an hour. Then I skidded into the guard rail on the East side of the road, back on to the high and finally ended up backed into the ditch on the East side of the road. About 110 days after the accident we received notice of a recall on the rear axle from Ford Motor Company.
The contact owns a 1999 Ford Windstar. The contact stated that the vehicle was taken to an authorized dealer in November of 2010 for repairs under NHTSA campaign id number: 10V385000 (suspension:rear:axle:non-powered axle assembly) and NHTSA campaign id number: 09V399000 (vehicle speed control). The contact stated that the vehicle had been in the dealers possession for an abnormally extensive amount of time. The dealer advised that he was awaiting the necessary parts to arrive in order to complete the repair. Most recently while the vehicle was still in the dealers possession, the contact received notification F a third recall under NHTSA campaign id number 11V030000 (structure: Frame and members:underbody shields). The contact expressed frustration for the extensive length of time the dealer had been waiting on the recall parts and had possession of his vehicle. The failure mileage was approximately 80,000.
The contact owns a 1999 Ford Windstar. The contact stated that the vehicle would shake abnormally when driving at any speed. The vehicle was taken to an independent repair shop where the contact was told that the rear axle was fractured. The contact also stated the vehicle was included in the recall associated with NHTSA campaign id number: 10V385000 (suspension:rear:axle:non-powered axle assembly). An authorized dealer was notified and the contact was told that he would be unable to receive repairs under the recall because too much time had elapsed since owner notification. The vehicle was not repaired. The failure and current mileage was 150,000.
The contact owns a 1999 Ford Windstar. While stopped the contact examined the vehicle and noticed that the rear axle was fractured. The vehicle was towed to an independent repair shop where a used rear axle was installed. The failure mileage was 155,000 and the current mileage was 158,548.
Around October 20th, 2010, my 1999 Ford Windstar was making a weird noise when I a make a right turn and also when I step on the gas pedal. The noise came from the front right of the vehicle, at first I thought it was a brake problem. I took it right a way to my mechanic to be diagnosed. When the technician lifted the van, he noticed right a way the sub frame all rusted and broken. My mechanic did not let me drive it because it's a high risk, he said the engine can fall any moment. Due to the high cost of replacing a new sub frame, the technician suggested a used one but in good condition. It cost me $723 to replace it. I went to the nearest Ford dealer to complaint but I was told that specific part of the vehicle was not recalled and it's due to the age of the vehicle. I am still afraid to drive my Ford Windstar even after I replaced it. Currently my van is sitting at Ford dealer parking lot, it's under recall for the rear axle.
The contact owns a 1999 Ford Windstar. The contact stated that the vehicle was abnormally pulling to the right in would sporadically become stuck in park. On a separate occasion the contact was driving 30 mph when the check engine and overdrive warning lights illuminated. The vehicle was taken to the dealer where unknown repairs were performed yet the failure persisted after the repairs. The vehicle was taken back to the dealer several times where several unknown repairs were made but to no avail. In addition, the contact stated that the battery was replaced five times and the she was recently made aware of two open recalls on the vehicle; NHTSA campaign id numbers: 10V385000 (suspension:rear:axle:non-powered axle assembly) and 09V399000 (vehicle speed control). Neither recall repair had yet been performed on the vehicle. The failure mileage was 127,445 and the approximate current mileage was 150,000.
While driving on interstate highway the rear axle broke on 1999 Ford Windstar. Almost lost control but managed to get to side of road safely. This is a life and death problem where all of these axles need to be replaced !
The contact owns a 1999 Ford Windstar. After routine maintenance while changing the tires on the right side of the vehicle the mechanic stated that the lower control arm was corroded and covered with rust. He was told to take the vehicle to the dealer who stated that it was unsafe to drive and the repair cost was $1200. There are no related recalls or warranties for this failure. The manufacturer confirmed that there were no recalls and offered no assistance. The vehicle was not repaired. The failure mileage was 145,000.
Rear axle beam failure..heard recall on news a month before Ford owners were notified. Took vehicle to dealership for inspection and repair, confirmed axle problem. 3 weeks later dealership called and informed me the vehicle was "unrepairable".
While driving on the highway my wife noticed excessive bouncing of the rear end when driving over 50 miles per hour. I had her drive it to the local dealer and sure enough the left rear wheel was bouncing like crazy. The dealer found a severe crack in the rear axle and replaced it along with both rear shocks and rear tires. This occurred in Feb. Of 2008.
Week of June 21st,2010 on West kimberly road van began to waver on dry pavement and I got it home safety. Inspection revealed right rear wheel at a extreme angle left rear wheel also is at a slanted angle. Rust has damaged rear axle bends where rear wheel are secured. Left in garage as I can't drive it safety and do not have available money to get it repaired. Right rear wheel is rubbing the underneath of van. Old part is still on the van.
Ford Windstar cracked axle in California. Had Ford replace the axle----this was not under a recall notice 6 months ago. As it was announced today, we are amazed that California would not be considered a cold weather state (poor designation, given that cars move). We frequented lake Tahoe (calif), Sierra nevadas (calif), and Nevada (have to cross thru snow to get there) in our family's minivan. Our repair is already paid for & van sold (this scared us) so my memo is not for my family, but for everyone in the state of California. Please reconsider & add ca to your recall.
A D V E R T I S E M E N T S
- Nottingham, PA, USA