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9.3
really awful- Typical Repair Cost:
- $690
- Average Mileage:
- 119,600 miles
- Total Complaints:
- 100 complaints
Most Common Solutions:
- replace the rear axle (38 reports)
- not sure (33 reports)
- replace with a used rear axle (11 reports)
- replace rear axle (9 reports)
- car totaled in accident from failure (2 reports)
- check ford.com for recall (2 reports)
drivetrain problem
Helpful websites
- Office of Defects Investigation (ODI) - This is a safety issue so it is vitally important to report it to the NHTSA if you are a resident of the U.S.
A D V E R T I S E M E N T S
My wife was backing out of the driveway at a low rate of speed, and from inside the house, I heard a loud noise. I looked out my window and I could see my neighbor running across the street. I went outside and the rear axel was crack in half, approx. 12-18 inches from the drivers side rear tire. Being 6:30 pm I had to wait to contact my local Ford dealer the following day. I spoke with the Service manager who told me the vehicle had no current recalls and the part alone would be $500.00, and it would be 3 to 5 days to get the part in. He also stated that this is some kind of flaw in the rear axel, and this is not normal wear and tear.
I contacted Ford and they were no help, however they did file a complaint. I also filed a complaint with the NHTSA. When I told the NHTSA my vehicle was a, 2000 Ford Windstar, he stated "did the rear axel crack in half". So they are aware of this problem, and if this issue happens to you, you must file a complaint. Anyway, still waiting to see the final cost of this repair.
- Jim V., Evergreen Park, IL, US