This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2000, Ford, Windstar mini van. The consumer parked the van on the street at 8 pm and sometime around 2:30 am the van burned. Someone that was on the second floor of the building called the fire department and they came and put out the fire. The consumer was unaware of this fire until the next morning. The fire was mostly in and around the dashboard area. The front window was burned and the drivers window was broken. The van was towed to the Ford dealership; they kept it for three weeks. The dealer could not tell the consumer how or why the fire started. The consumer spoke with the manufacturer, and they were unwilling to offer any information on why the van could have burned like this. A fire report was taken. Updated 11/15/2005.
Contact states: Contact says that the vehicle made a crackling noise one time for like one minute and that is when the failure started.. the speed odometer, temperature gauge, gas gauge, and tachometer failed. Use to have a theft light and seat belt light, none of these features on the vehicle come on anymore. This problem took place on Sunday May 1st. Consumer's husband went out to start the van and it would not start that is when it made the noise. He got out of the van, shut the door, and opened the vehicle again and then nothing on the dashboard would work. The van started that time.
O/D off light flashes all the time, vehicle smells like fuel when shut off no one can tell me whey engine light will not go out. Oxygen sensor has been changed. Van has a short no one can find it putter and cut off all the time its drivable around town that's it runs too long it shuts off if A/C or heat is on too long it makes a groaning noise and will not stop until shut off vehicle then restart. Everyone that looks at it say its a Ford issue local dealer said nothing is wrong with van.
Vehicle is experiencing problems with the lights. Owner was driving at approximately 55 mph and without warning all the lights, including headlights, dash lights went out. The lights are in the on position but the lights would go out. Provide further details.
- Tucson, AZ, USA
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Both sliding doors failed on different occasions, they didn't work automatically or manually. The dealer inspected four times, and problem continued. The radio quit, the directional switch had broken, the power doors/switches failed various times, and the door unlatched while parked and in motion.
The sliding doors would unlatch on their own without warning while driving. The electrical doors were control by remote. The took the vehicle to the dealership at least 7 times for the problem before having the sliding door repaired. Now the driver side sliding door is having the same unlatching problem. A child sits on the outboard position where the sliding doors are unlatching. The rear suspension was readjusted, the vehicle had various electrical problems such as the ABS light, the theft flashing light, and the speedometer.
Prior to the recall radio, door locks from the remote, and upper switches for door locks were inoperative. Consumer received a recall notice, 02S33, from Ford (NHTSA campaign id#00V351000) regarding water and other contaminants may enter into the right rear passenger compartment due to a missing body sealer conditions - occurring during the assembly process. If water or other contaminants enter this area a short circuit in the electrical connector may occur. Consumer believes that both radio and a lock system problem appears to be due to the recall defect, dealer refused to fix the recall.
Radio and locking system has short circuited. Ford cannot explain to consumer the reason for the short circuit. Consumer feels it's due to the recall defect which states that water and other contaminants may enter the vehicle damaging the electrical connector located at the rear wire harness.
Had several recalls performed, including one pertaining to campaign 02V072000 concerning electrical system. One month later, van had an electrical fire. Dealer stated that there was too much damage to determine cause. City fire chief stated that fire was electrical related..
A D V E R T I S E M E N T S
- Brooklyn , NY, USA