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9.5
really awful- Typical Repair Cost:
- $550
- Average Mileage:
- 98,650 miles
- Total Complaints:
- 4 complaints
Most Common Solutions:
- replace coil spring (4 reports)
suspension problem
Helpful websites
- No one has added a helpful site for this 2000 Windstar problem yet. Be the first!
A D V E R T I S E M E N T S
click to see larger images
This morning, my husband and I got into our 2000 Ford Windstar, put it in reverse and only backed out 5-6 inches and we hear this bang and whooshing sound as the front passenger tire deflated completely down to the rim and the front end just crashed to the ground. We thought because we had older tires that they finally decided to give up the ghost, so we went to replace the flat with our donut tire and found that the front coil spring had broken in the middle and had left a sharp point that rubbed up against the tire and left approximately a foot long slash in it! We checked with our Ford dealership for recalls on this and there were none.
We took it in to have the repair done out of pocket which stinks when you know that this is a mechanical failure! We also called Ford Corp. and they said there was no financial assistance for this problem and was advised to keep our repair bills in case there was a formal recall in the future so we can get reimbursed, which would be nice! We also filed a formal complaint with the NHTSA and will know more in about 4-6weeks when the investigation will be complete. I hope the NHTSA does launch a recall on this because from doing research, they did recalls on Windstars up through 1998.
The million dollar question is why did they stop there when later models are having the same problem!?! We count our lucky stars that this blowout happened in our own driveway and not on the highway because with the way that the van lurched to the ground when the tire blew, I can't imagine what it would be like at any speed. This is a VERY dangerous failure that needs to be remedied NOW before someone gets killed!
- jlange531, Carroll, IA, US