This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2001 Ford Windstar. Consumer writes in regards to vehicle recall the consumer stated she took the vehicle to the dealer because she received a recall letter in the mail. The dealer inspected the vehicle and informed her she would receive another letter in the mail stating when to return with the vehicle. The consumer stated she has not received a letter. The consumer stated the vehicle is emitting gas fumes.. updated 04/26/11
The contact owns a 2001 Ford Windstar. The contact was driving approximately 70 mph when the rear axle fractured followed by a loud noise which caused difficulty in steering. The contact had received notification of NHTSA campaign id number: 10V385000 (suspension: Rear: Axle: Non-powered axle assembly) and the vehicle was towed to the dealer for repairs. The dealer advised that the part needed for repairs was not yet available and the contact would be notified when the part had become available. The contact was still waiting for the parts to become available. Most recently, the contact received notification of NHTSA campaign id number: 11V030000 (structure: Frame and members: Underbody shields) but the vehicle was not yet repaired. The contact believed that a reasonable time to adhere to the recall had passed and the vehicle had not yet been repaired. The failure mileage was approximately 127,000. Updated 03/29/11 the consumer stated the vehicle has been in the dealer's possession for six months to remedy two recalls. Updated 09/19/11
The contact owns a 2001 Ford Windstar. The contact stated that while driving approximately 10 mph, the front passenger side tire detached from the vehicle. The vehicle was towed to an independent mechanic who informed the contact that she would need to replace the sub frame and cradle assembly due to rusting. The vehicle was repaired. The failure mileage was approximately 85,958. Updated 03/02/11 updated 04/28/11
The contact owns a 2002 Ford Windstar. The contact was driving approximately 20 mph when she heard an abnormal pop and the vehicle began to steer improbably. The vehicle was towed to an authorized dealer where the dealer replaced the front sub frame due to severe rust. The contact stated that the sub frame was fractured in two. The failure mileage was 140,445 and the current mileage was 145,000. Updated 01/12/11 updated 04/19/11
The contact owns a 2001 Ford Windstar. While the dealer inspected the rear axle for recall 10V385000 suspension: Rear: Axle: Non-powered axle assembly they also located a failure at the front H frame which was corroded and separated. The manufacturer stated that the failure wasn't recalled, but if a recall was issued in the future he could be reimbursed for the repair. The vehicle wasn't repaired. The failure and current mileages were 114,000 miles. The ac compressor leaked water onto the frame and caused it to rot. Updated evoq 11/12/10 updated 01/20/11 updated 04/13/11
A D V E R T I S E M E N T S
- Spencer, WV, USA