This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2001 Ford Windstar. While driving approximately 60 mph she noticed that she could turn the steering wheel but the vehicle would not change directions. The vehicle was stopped and shut off. The vehicle was towed to an independent mechanic where she was informed that the frame under the vehicle was severely corroded and that the tie rods failed. The vehicle was not repaired. The failure and current mileages were 150,000. The VIN was unavailable.
I had my van for 1 year. Recently, the inner tie rod on the drivers side had to be replaced, because it was already worn out with just 56,000 miles on it. I had this done because the vans steering had a lean to it. It would feel like the left tire was leaning when I would go through a turn. At normal speeds, I have even had the van lurch to the right about 3 feet when making a left turn on a curve. I am putting it back in the shop, because my mechanic can't find the problem. We looked today(04-01-03) and when you turn the wheel, the entire rack will move. It moves before the tires even move. A definite safety issue to say the least. Definitely not what you would expect from a $27,000 dollar van with mostly highway miles on it.
- Cochran, GA, USA
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- Columbus, OH, USA