really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
61,650 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 GMC Acadia brakes problems

brakes problem

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2013 GMC Acadia Owner Comments

problem #6

Mar 162019


  • 96,700 miles


About 3 weeks ago, while driving on the highway, the entire dash blacked out for a few seconds, then would go thru checks as it would come back on. The morning I took it to dealer, the problem stopped. They could find nothing. Two days ago while driving very slow (maybe 10 mph) in heavy traffic the dash began going thru its checks again. I stopped and went into a gas station for a couple of mins, returned and could not unlock the front doors with my key fob. Got into the vehicle and it would not start, nor did it crank (no sound). After trying several times, it did start. O'reilly auto parts checked it and said that my starter was bad. They did not have one in stock. I returned to the car and when it finally started, the radio did not come on. After a few re-starts, the radio did come on. Researched the problem, and found a video on the same make and model that mentioned a recall. Checked my VIN, no recall, but vehicle is under warranty. Hopefully they will find the issue and fix the problem.

- Blue Springs, MO, USA

problem #5

Dec 022018


  • 69,890 miles
My car will flash engine warning signs that the stability control is off. The car then looses power and must be shut off. It has happened while driving at various speeds (25 mpg, 65 mpg) and while stopped. Lights say service stability track, service traction control, engine power reduced.

- Camarillo, CA, USA

problem #4

May 242018


  • 44,507 miles
I purchased a 2013 GMC Acadia from car max on February 16th of this year. After 3 weeks the battery was completely dead, but car max reimbursed the cost to replace. Fast forward to May 24th...as I try to leave from work the vehicle would not start. The dash displayed several messages: Reduced engine power, stabilitrak off, and battery saver active. The vehicle was towed to tire kingdom and the diagnosis was a bad fuel pump/fuel pump module. The part was replaced and computer reset. All was well for 3 days and the same problem occurred including a dead battery! I drove the vehicle approximately three more days before the same issue happened again. This time, I had it towed to the GMC dealership. They had my vehicle from June 5th- June 12th and even though they received 6 error codes, they stated it was the battery (the same one replaced in February and was recharged a week prior). I was sure that wasn't the only problem, but they were confident it was. I had to pay $508 out of pocket for battery/ diagnostic because my warranty only covers the diagnostic with repairs. All seemed well for 3 days. This time after starting the vehicle and reaching my destination the truck would not shut off! I immediately called GMC (cel illuminated) and after 10 minutes the engine shut off. I took it to them the next day and they started it had a bad fues block. They repaired it, but 8 days later the vehicle wouldn't start again! on July 2nd it was taken to a shop for the 6th time! this time they are saying it is the ECM. I purchased this vehicle because my husband's 2003 GMC Yukon has 286,000 miles and little things are starting to go. Ironically it has been more reliable than this 2013!! I have only had this vehicle for 4 months and have already paid out over $1000 in repairs/deductables. What a nightmare!

- Lake Wales, FL, USA

problem #3

Apr 122017


  • 101,000 miles


The service department failed to properly repair my vehicle and possibly sold my vehicle to me with prior knowledge of faulty "battery charging system". I was told I just needed a new battery (which was replaced twice within the same week). This process began on 11/12/2016. I received the same error on my dash (battery charging system needs servicing) and my battery had to be jumped just like before on 4/12/2017. I contacted onstar and made an appt.with the service department at mccarthy morse Chevrolet for the next morning (4/13/2017). However I didn't make it because my car went up in flames in my garage about 15mins. After me and my children got out of it!!!! other issues that were addressed during this 6mo. Time frame included: A/C replacement, head gaskets and head bolts replacement, timing chain and cam shaft actuators replacement, and flywheel replacement. I feel like the services department had prior knowledge of these issues and didn't correct them before either.

- Raymore, MO, USA

problem #2

Apr 152017


  • 57,800 miles
While driving at varying speeds, vehicle's traction control powers off. As a result, the car looses all power, steering wheel locks, and I am unable to steer or break. Once the car powers down or is turned off, it will restart. Usually the engine light indicator will turn on. It has powered down at its peak frequency three times within 10 miles. The issue is totally unpredictable and has happened over 8 times total, including on the highway traveling 65-70 miles per hour and on a neighborhood street going as slow as 20 miles per hour. It has been taken to the GMC dealership where it was purchased for repairs 4 times, beginning in April 2017. It is currently there now (the 4th time, was towed today 6/19/17;). it is unsafe to drive as there is no way of knowing when or where the car will loose power. There is very little time to do anything when the warning sound/message appears. Literally, you must pray that no one hits you and that you can coast to a safe part of the road (e.g., shoulder). The dealer has been unable to diagnose the cause or repair the vehicle properly. I work in a city (atlanta, ga) where a car is necessary given the distance I drive from home to work everyday. I have lost valuable work hours and peace of mind with this car. I just want my family to be safe when driving. I have also called the corporate GMC office and opened a case.

- Mableton, GA, USA

problem #1

Feb 152017


  • miles
On multiple occasions now, my car has flashed "traction control off", "engine power is reduced", "service traction control", "service stabilitrak" while in motion at various speeds and has occurred most recently just prior to a curve that caused me to drive into the opposite lane because the engine shuts down causing no control in the steering when these lights come on. When the car is at a complete stop, it is then put into park and the key is turned to the off position and has had no consistency of if it will restart or not. If the traction control symbol is still on the display, it will not restart. It has been into the GM dealer it was purchased from with scheduled evaluation of the problem and they state there is not a problem with the vehicle and no codes stored in the system for them to evaluate this problem. The malfunction indicator lamp symbol will stay on or go off on its own at no specific rate. This is a huge safety concern that has caused my vehicle to stop unexpectedly while driving 55mph down a state route and limits steering ability when this failure occurs causing my vehicle to go into the oposite lane on the road. I did record the dash indicator lights after the vehice was at a complete stop partially on the road while still in drive for the dealership service department to view these on the display and I also have the copy of the service department paper that describes there were no repairs completed due to no failure during scheduled appointment on 2/9/17. The malfunction indicator lamp (check engine light) was still on the display when vehicle dropped off in the evening before the scheduled service. Upon pickup on 2/11/17 there were no indicator lights on the display. I am unable to put the mph or estimated miles in the alloted space on last incident on 2/15/17 so am adding here; I was driving about 35mph and there was about 98,170 miles.

- Somerville, OH, USA

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