really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
54,003 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 GMC Acadia steering problems

steering problem

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2015 GMC Acadia Owner Comments (Page 1 of 2)

problem #22

Nov 072019

Acadia 6-cyl

  • 0 miles


Took vehicle into a GMC dealership for service air bag issue that was covered under a special GMC coverage. Dealership found an issue with the power steering and pump had to be replaced due to moderate leak, mileage 65366 on 11/7/19. Vehicle is only 4 years old and all maintenance completed on time at a GMC leadership. Extended warranty ended in September 2019. This has been an ongoing problem GMC issue for years according to complaints on the internet. The power steering pump on a 4 year old car should not have to be replaced. Called GMC customer service number and they called the dealership to give me a cost discount. Case number from GMC is [xxx]. I had to pay almost $900 on an issue that GMC knew about. I was lucky the issues was identified at this appointment and not when driving. GMC should have a special coverage on this issue just like the service air bag issue. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- San Antonio, TX, USA

problem #21

Oct 022019


  • 89,000 miles
It has been since I bought the vehicle... gas gauge is intermittent and cross traffic alerts go off randomly (with no traffic or obstructions) paint has had to be redone leather replaced trim redone etc... the car almost killed me and my children, IżM driving down the freeway at 70mph and suddenly I lost control of the vehicle it slowed down to 49 then 25 lost steering and able to drift to the side before the whole vehicle started shaking violently and I shut it down as I believed it would explode (I was terrified) I called a dealer and they asked if I turned it off and on again ? engine light came on traction control would not renegade and message said decreasing power to engine while it was happening and ABS light on... all failures... managed to get to destination but vehicle was sluggish and jumping gears felt really jerky... 4th start all lights disappeared and although car was still sluggish figured might have been an electrical fault made appointment for dealership told it would cost... parker car drove other vehicle then had to use this one and same thing happened again so took to dealership they couldnżT figure out the codes was told had broken engine mount (said it was on backorder as it's been happening a lot) and was sent on my way to see if it would happen again. That weekend it happened again had figured out by then that 5-7 starts it would act up. Took to dealership and left running so they could see what was wrong (failed transmission, steering column block pump sensor etc replaced. Was given a rental GMC by herts and you guess it same thing on freeway all the lights on the dash start lighting up failed traction eas and breaks (super scary brand new only 600 miles on that car) switched out vehicle for a safer car (Toyota) IżM unable to check more boxes but speed and control were also affected

- Lady Lake, FL, USA

problem #20

Sep 222019


  • 80,000 miles
When sharp turning at slow speeds, hear metal grinding. No lights on dash. Check under car and see leak at power steering. Not line but it is the pump. Level was empty but no lights come on. Look up this problem and see it is very common with hundreds of complaints including accidents from pump going out completely with no warning. No recall but hundreds of complaints for a 2015 vehicle is horrible. Mine has way less than 100,000 miles on it. Now I am having to take it to be repaired for $1000-$1500 because of warranty not covering it and no recall. This is dangerous and lives are at stake because steering will go out completely. We travel a lot with our 3 children for travel soccer on major highways going high speed limits and could have been killed or seriously injured if we didn't notice like others that didn't.

- Casselberry, FL, USA

problem #19

Jul 102019


  • 60,000 miles


Vehicle started making grinding / squealing noises while driving when I turned. Steering was very tight and hard to turn wheel. Brought vehicle into shop and power steering pump was leaking. $1,100 dollars later my vehicle was fixed and I was told that I could have lost my steering all together if the power steering fluid was depleted anymore.

- Blaine, MN, USA

problem #18

Aug 292019


  • 47,000 miles
The steering wheel locked up while driving. I also was not able to turn suddenly. This could have resulted in serious bodily harm had I been going at a speed on a highway. There were no warning signs, no check engine lights, no malfunctions, the steering wheel just stopped working.

- Greenwich, CT, USA

problem #17

May 012019


  • 76,200 miles
Found leaks on driveways. Took it get an oil change and asked them to take a look they said they couldnt see anything leaking. Jump forward 2 months leak is larger on my driveway from a dime to size of a baseball. And my steering was difficult while driving I had no control causing me to stop dead in road with my 8 year old in back seat...scary, my husband checked fluids and put in some power steering fluid and in morning fresh power steering fluid was found on cardboard took it to a body shop for minor body repair and asked if they would look into it to find the problem. The seal power steering pump to pulley is leaking. Not covered under any warranty I have or power train. Cost is about $1,300 to fix I bought this GMC in February 2019 from carmax I havent even had it for 4 months before it started leaking. Carfax on this has no major problems of any accidents. Looked up this problem and found 16 other people this same moth having same issues.

- Waynesboro, PA, USA

problem #16

Aug 182019


  • 43,250 miles


Power steering reverts to manual. This occurs generally at low speeds when turning in any direction. This could be extremely dangerous if the problem occurred at highway speed. The problem feels like the steering is locked. I have read numerous complaints about this problem. Hopefully we will not wait until someone gets killed before GMC issues a recall.

- East Longmeadow, MA, USA

problem #15

Aug 032019


  • 108,000 miles
A few days before my girlfriend left with the SUV out of state I noticed the electric door lock (only on the passenger front door) was back to manual. Than the same day of trip it started working again, but on her way back she called me to say the light came on for service stabilitrak, and trac. Control off. It was also effecting the steering wheel making it jerk while going over 60mph on the highway making it a safety hazard. After reset jt was fine, but very alarming to continue to drive this SUV for years to come knowing it could pop up and safety issue at any given time. This needs to B addressed asap! sounds like a ground issue. SUV is 4 years old, and rust and corrosion free. Maybe GM made an error with interior mounted modules. Also the vehicle was coming out of a slowing traffic area on highway at the time (construction zone) when tring to catch back up to speed the vehicle reduced power. (limp mode) this seems to B a very common problem.

- Belleville, MI, USA

problem #14

Jan 012019


  • 40,000 miles
Power steering pump began failing on 2015 GMC Acadia at 40,000 miles. At low speeds, it is impossible to turn the steering wheel and a 3 point turn has become a biceps workout. This is a very dangerous situation with kids in the vehicle.

- Bellmore, NY, USA

problem #13

Jun 012019


  • 40,000 miles
Car has 40K miles on it. Past month it started to become so hard to turn the wheel in parking lots and turns, that we were concerned for safety. Told power steering pump needs replacing.

- Blue Bell, PA, USA

problem #12

Mar 122019


  • 69,000 miles


The contact owns a 2015 GMC Acadia. The contact stated that the power steering failed. The vehicle was taken to cantin Chevrolet (623 union ave, laconia, nh 03246) where it was diagnosed that the pressure hose and power steering pump needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 69,000.

- Alton Bay, NH, USA

problem #11

Jan 092019


  • 70,000 miles
I have repeatedly been having problems with my power steering in my 2015 GMC Acadia. I have spent nearly $2000 having two power steering lines replaced, as well as having the power steering fluids flushed. Neither repair has corrected my problems. The power steering becomes very stiff at low speed's, for example in parking lots. In addition the steering is very noisy and makes a whining noise at low speeds. My service garage indicated I may need a new power steering pump (another $1500)... my vehicle only has 70,000 miles. Iżve seen many similar complaints and know that GM has recalled some other models for this issue. When will the 2015 Acadia be added to the list?

- Gorham, ME, USA

problem #10

Oct 152018


  • 92,000 miles
While sitting parked, I started the vehicle. I put the vehicle in reverse, pressed the accelerator and as I was backing up the power stearing went out. I immediately stopped, turned the vehicle off, waited a moment, then started the vehicle back up and the power steering proceeded to work again. Another time, my wife was driving and the power steering stopped working. She pulled over, parked, turned the vehicle off, back on, and it worked fine once again.

- Findlay, OH, USA

problem #9

Jan 202019


  • 31,000 miles
Auto has 31000 miles on it and the power steering pump has failed. Power steering would work intermittently and sometimes fail completely. Very dangerous situation.

- Centennial, CO, USA

problem #8

Nov 172018


  • 40,000 miles
At just under 1 year old the rack and pinnon went out. Replaced under warranty. Then at just over 3 years old it went out again on top of that for the last 9-12 months the engine will rev up and accelerate on it's own after it will chug for a bit then the sensor stabilitrak warning comes on then it will say traction control off then it will say its back on. I have also had it where it will looses engine power and you can barely get it to go when pushing the gas pedal. It's done this series of events about 10 times. It happens when driving, when in park, and while sitting at a red light. No rhyme or reason to it. But it is pretty unsafe when a vehicle will accelerate on its own driving anywhere! not to mention that a rack and pinnon should not go out 2xs in less than 3 years let alone on a vehicle that cost 45,000+ that was purchased to order brand new! these kind of costly repairs might I mention aren't covered under their power train warranty, though rack and pinnon is part of the steering component. Also this summer at less than 4 years old the ac quit working so I went in 90 degree temps with a baby and no ac until we had a chance to recharge it with refrigerant.

- Janesville, WI, USA

problem #7

Mar 012018


  • miles
Steering noise...noise whining sound comes from steering colum when the vehicle in motion at low speed backing while turning into parking space or entering space..dealership @ winkelly GMC in clarksville, md cannot say with any certain what the problem may be...but do admit there is a problem with noise from the steering wheel and other vehicles of GMC had been recalled but not this particular model....no warranty...dealer suggest to keep an "eye" on it...wait until the noise becomes even louder...

- Washington, DC, USA

problem #6

Sep 042018


  • 61,000 miles
On September 4, 2018 I was getting on the highway when my steering wheel locked up and I hit a concrete barrier. The officer could not turn my steering wheel and the repair estimate guy said that when operating the vehicle to test the steering the power would come and go. The steering would be soft and when trying to turn, the steering would become difficult to operate. Most of the reviews that I read have the same issue but their models are older than mine. My Acadia is a 2015 when is this safety hazard going to be corrected? it has been 8 years (2007) since this steering malfunction was discovered and my vehicle was put into production and GMC is still putting people at risk with their continued use of the same steering design, materials, assembly or whatever it is that causes this malfunction. Something needs to change in order to keep everyone safe.

- Commerce City, CO, USA

problem #5

Jul 142018


  • 52,000 miles
My car lost power steering while I was pulling out of a parking space and continued intermittently as I drove! the power steering pump had to be replaced because it was deemed to be leaking and failing. This is the exact same problem for which models 2007-2011 were recalled. Estimates to repair are about $1,000. I have lost the use of my car since July 14, repairs are scheduled for August 18, 2018. Completely dissatisfied with my dealer, bowser, pleasant hills, pa. This is the most umsafe care I have ever driven! the computer controls require driver to take eyes off the road to do everything! voice controls never work properly. Computer system has been fixed twice then finally replaced. I tried to return car days after buying it and dealer refused.

- Bethel Park, PA, USA

problem #4

Jul 142018


  • 51,120 miles
My Acadia lost power steering making vehicle difficult to steer. I could hear a whining sound IżD never heard before. We took it to the closest repair shop since we were on vacation. Serviceman said the power steering pump was leaking and not working properly. Called dealer, bowser, immediately could not get an appt for 5 days. Dealer inspected vehicle, concluded the pump was not under power train warranty and estimated it would be over $1,000 to repair. Same problem as recall on previous models.

- Bethel Park, PA, USA

problem #3

Dec 162017


  • 41,000 miles
My first incident on my 2015 GMC Acadia sle fwd purchased brand new was this year at 40000 miles. One head light went out and then the other in which the dealer wanted 400+ bucks to replace. The lighting is actually bad from the headlamps. They lights do not extended in front of you to see if you will be coming upon anything and can possibly run it over. My second issue at 41000 was the power steering. One day I heard a loud whining as I turned the corner on a city street and suddenly the power steering stopped. I looked in the manual and it says to put a certain type of transmission fluid in there, but I had just had a free oil change at the dealer about 3 weeks ago and they do not top off any other fluids. After putting the fluid in the power steering place, I noticed a leak. Come to find out the power steering pump is leaking on my car with only 41000 miles. A brand new car practically that cost 30,000 should not have issues so soon. Today, driving to work I almost lost it because my car all of a sudden started jumping codes "service stabilitrak; service traction control; traction control off; engine power is reduce' and my speed went from about 40 to 30 instantly. I was driving on a city street traffic while this happened and was unaware. Just think, if I did not put on brakes and was going at a certain speed and the person behind me is as well, and my car's speed just drop dramatically, what type of injuries could have occurred. I am very perturbed because this is the second GM car that I purchased with defects and my car just so happen to be omiited from any recalls. I own a 2010 Chevy Malibu as well and the power steering completely stopped working in 2015 and I had to pay 1300 to get it fixed, while other cars where on recall for the same issue. I'm so done with GM!!

- Chicago, IL, USA

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