hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
53,167 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 GMC Envoy accessories - exterior problems

accessories - exterior problem

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2002 GMC Envoy Owner Comments

problem #3

Feb 092010


  • 77,500 miles


On February 8, 2010, I put my SUV in my garage for the night. When I went to get in it the next morning to go to work, the driver's side window was down. I went to turn the ignition key and nothing worked on that side of the door and the window would not go up. This panel controls everything, seat control, movement and heated seat, all windows, both outside mirrors, and now when I turn the key on the horn blows. When I leave the key in the ignition, the alarm to tell me I did, does not go off. I have to manually lock the drivers door. I had to drive it to a dealership, in a snow storm, 0 degree weather, with the window down, only to find out the master switch on the drivers door had burned up. The service mgr. To who I took it to tried to find the part by calling the GMC dealership and junk yards only to be told that this was happening all over the country and that a part was not available anywhere. Most of the doors we were told, were catching on fire and the service mgr. Told me he could smell where it had burned and I was lucky it didn't catch on fire in my garage. I am still waiting on a part to be found or to be manufactured. If this is happening all over the country, why has this not been on recall and how soon can I expect a part and could this still catch on fire. After a lot of work, they finally got my window up, manually so I can still drive it but it is a huge inconvenience. I am on a list at the GMC dealership but have no idea what is going on or when to expect it. Thank you.

- Zanesville, OH, USA

problem #2

Nov 052009


  • 82,000 miles
I just experienced a safety defect that could have had very serious consequences. It involves the failure of the shift cable attachment to the transmission mounted shift lever. You unknowingly loose the ability to place the transmission into the "park" position, with the resulting vehicle movement of an apparently parked vehicle. Please contact me asap. -- thanks

- Lake Worth, FL, USA

problem #1

Jan 162003


  • miles
Consumer is having problems installing the child seat in the back seat. The latches, locks, and linkage system is not safe to use in this kind of vehicles. Manufacturer has been notified.

- Monee, IL, USA

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