really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 GMC Envoy seat belts / air bags problems

seat belts / air bags problem

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2002 GMC Envoy Owner Comments

problem #2

Jun 162004


  • Automatic transmission
  • miles


While driving 55 mph driver applied the brakes to slow down the speed and consumer lost control, causing the vehicle to hit a guard rail and roll over three times. Vehicle landed upside down. Upon impact, the airbag did not deploy, and seat belt did not hold the passenger.

- Jackson, MS, USA

problem #1

Jul 152003

Envoy 6-cyl

  • Automatic transmission
  • miles
Consumer stated while she and her husband were traveling on the highway at approximately 40-50 mph, the vehicle in front of them decided to make a quick turn, which caused her husband to hit the vehicle in the side. Upon impact, the air bags did not deploy. Both she and her husband sustained injuries. His knees went into the dash and he was sore from head to toe. This impact caused her head to snap back, resulting in a chest wall injury/a stiff neck, and back. This was a malfunction because the air bags should have deployed because of the rate of speed. The consumer also felt the seat belt did not really perform as designed.

- Friendswood, TX, USA

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