definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
38,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 GMC Envoy windows / windshield problems

windows / windshield problem

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2002 GMC Envoy Owner Comments

problem #3

Feb 092010


  • 77,500 miles


On February 8, 2010, I put my SUV in my garage for the night. When I went to get in it the next morning to go to work, the driver's side window was down. I went to turn the ignition key and nothing worked on that side of the door and the window would not go up. This panel controls everything, seat control, movement and heated seat, all windows, both outside mirrors, and now when I turn the key on the horn blows. When I leave the key in the ignition, the alarm to tell me I did, does not go off. I have to manually lock the drivers door. I had to drive it to a dealership, in a snow storm, 0 degree weather, with the window down, only to find out the master switch on the drivers door had burned up. The service mgr. To who I took it to tried to find the part by calling the GMC dealership and junk yards only to be told that this was happening all over the country and that a part was not available anywhere. Most of the doors we were told, were catching on fire and the service mgr. Told me he could smell where it had burned and I was lucky it didn't catch on fire in my garage. I am still waiting on a part to be found or to be manufactured. If this is happening all over the country, why has this not been on recall and how soon can I expect a part and could this still catch on fire. After a lot of work, they finally got my window up, manually so I can still drive it but it is a huge inconvenience. I am on a list at the GMC dealership but have no idea what is going on or when to expect it. Thank you.

- Zanesville, OH, USA

problem #2

Oct 082004

Envoy 4WD 6-cyl

  • Automatic transmission
  • 38,000 miles
After reading the following article, I check and my rear break light bulb driver side was burned out. Please, move forward with this recall!! I have a 2002 Envoy slt that is at 40K miles. Also, my rear driver's side electric window mechanism unexpectedly broke. Some cable inside. The dealer wants to charge $500 to replace the whole assembly. Can you say highway robbery? like mileage has anything to do with window usage. ap.tbo.com/ap/breaking/mgbhyys0sxd.html.

- Fenton, MI, USA

problem #1

May 292002

Envoy 6-cyl

  • miles
Vehicle's air bag light keep flashing/ vehicle running on high RPM's. air bag sensor replaced and calibrations had to be updated. Additional problems included faded window moldings, loss of power and steering. Ignition switch and fuse block was replaced. Inoperative power mirrors. Parts had to be ordered. Consumer was upset with the number of problems experienced with vehicle and the number of recalls on this new SUV.

- Augusta, GA, USA

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