really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
76,002 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 GMC Envoy body / paint problems

body / paint problem

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2003 GMC Envoy Owner Comments

problem #7

Dec 112015


  • 100,000 miles


I took vehicle to GMC dealer for an unrelated GM special service program and upon removal of the fuel tank, they found extensive rust-through adjacent to where the tank mounts to the frame. They said the "vehicle is not safe to be driven" yet it has only 100,000 miles and its exterior appears almost like-new. Dealer feels the design of the tank being mounted against the frame caused road salt, etc to get trapped where it cannot be cleaned out by undercarriage car washes. I recently contacted GMC but my complaint has not been resolved to my satisfaction. I suspect there are thousands of Envoy/trailblazer (XL) models still on the road with this hidden "cancer".

- Rivervale, NJ, USA

problem #6

Sep 012014


  • 120,000 miles
The key fob, used to unlock the car, will not unlock the driver side door. I can hear a clicking noise like the latch is trying to disengage, but it will not. The remedy for this is to leave the window open in order to press the unlock button inside the car or to wait and continuously press the unlock button the key fob (the latch inside the door will eventually unlock the car).

- Henderson, NV, USA

problem #5

Jun 142012


  • 110,000 miles
The contact owns a 2003 GMC Envoy. The contact stated that the rear driver side door was unable to open and the rear passenger door failed to fully close and lock. The vehicle was taken to a dealer where no diagnostic was run. No repairs were made to the vehicle and the manufacturer was made aware of the failure. The failure mileage was 110,000.

- Cicero, NY, USA

problem #4

Aug 272013

Envoy 6-cyl

  • 143,084 miles


After six months having purchased this used vehicle from a local dealer, I noticed that the driver's door was not working properly, nor were the power window devices, controls, power locks and also the visibility of driver's rear window. I noticed that the door would overheat and sometimes I can smell an odor similar to when something is burning. I have taken the vehicle to a mechanic and finding the solution to the problem has been difficult. On June 2013, I read on the msn website that the GMC Envoy for 2006 and 2007 were being recalled (recall #13V248000) in regards to driver's master power window switch. Since I am having this same problem, with my 2003 Envoy, I called GMC and explained to her that I am having that same issue with my 2003 Envoy. She indicated that GMC would pay for the diagnostic fee labor even though my car's mileage was not under warranty and that the recall was only for 2006 & 2007 Envoy. She connected me to [xxx] for an appt. With balise the following day. She assigned a case number 71-1219059371. The following day, August 28, 2013, I went to my appointment at 11 am. And left my car. About an hour later, I get a call from GMC indicating to me that she was sorry, but that GMC could not cover the cost of diagnostic fee labor. I said, "that is not what you told me yesterday" and she replied, "I am sorry, I was not authorized to tell you that". I said to her, "I wouldn't have taken time off from work, ask for a ride, be without transportation if you had told me that before". I also said to her, "how can you tell me you are covering the cost yesterday and today change your mind". all she responded was, "I am sorry". I asked to speak to her supervisor by the name of [xxx] and the supervisor just said that her employee was not authorized to say to me that GMC would cover the cost. I still have the same safety issue.

- Springfield, MA, USA

problem #3

Oct 262005

Envoy 4WD 6-cyl

  • Automatic transmission
  • 19,232 miles
Electronic problem with 4WD was supposedly corrected in 2004, transfer case for 4WD was replaced in April 2005, and 4WD failed again during first day trying to use it during icy conditions after it was "repaired" in April. Had to drive on dangerous, slick roads without 4WD from fairbanks to palmer, ak. This is a major safety issue in Alaska where winter driving can be very hazardous without 4WD. Have had it into dealer several times for loud squeak under vehicle when making turns or going over bumps at slow speeds. No corrective action by dealer. Could not get vehicle out of "park". had to have it towed to dealership. They disconnected something and told me to be careful because whatever they did would allow the vehicle to be put into "drive" without having brakes engaged! had to drive it this way for several weeks until they got replacement part. Have had other problems with climate control, wind noise around windows, and more. None repaired satisfactorily.

- Palmer, AK, USA

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problem #2

Jan 022004

Envoy 6-cyl

  • Automatic transmission
  • 39,500 miles
When driving over 55 mph wind caused vehicle to shift from side to side. On two separate occasions the wind caused the vehicle to be pushed into a ditch off of the road. There had been slight injuries sustained both instances.

- Commerce Township, MI, USA

problem #1

Feb 152003

Envoy 4WD 6-cyl

  • Automatic transmission
  • 200 miles
I own a 2003 GMC Envoy XL and when I am driving on the highway, I hear a lot of wind noise, while the windows are closed. Please investigate this problem.

- Elizabeth, NJ, USA

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