really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,240 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 GMC Envoy seat belts / air bags problems

seat belts / air bags problem

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2004 GMC Envoy Owner Comments

problem #5

Aug 252006

Envoy 4WD 6-cyl

  • Automatic transmission
  • miles


The driver's seat belt locks up randomly and can not be pulled out to fasten across the driver. It can take varying lengths of time to manipulate it to finally release it - anywhere from a few seconds to several minutes. Half of the time I have to get out of the vehicle to struggle with it. One time I was not able to release it (one complete failure) and had to drive home without my seatbelt fastened. The reason for filing this complaint is because I have an average of 1 failure a day since I've owned the vehicle. This is extremely frustrating, embarrassing, and time consuming. But my primary concern is over my safety in the vehicle with a seat belt I can't rely on.

- Carbondale, IL, USA

problem #4

Jun 012004

Envoy 4WD 6-cyl

  • Automatic transmission
  • miles
I bought a 2004 GMC Envoy from knightlinger motors in coudersport pa 3-2004. I started having seat belt malfunction within the first month of purchase. I kept going back to them when the driver's seat belt kept locking into place. They would assist in un locking it. Over the last two years the seat belt mechanics have been replaced four times unsuccessfully. It is not right that nothing will be done to correct this safety issue. Every time I get behind the wheel I take a 99% risk of injury due to the fact that the seat belt is non functioning. It is a come and go kind of thing. One minute it works then the next week I am left without usage. I have four children and myself in that vehicle and yet GMC has not fixed the problem. I have contacted GMC and they tried to appease me by providing an extended warranty. I have been in contact with on many occasion discussing this issue and yet they keep saying that the seat belt needs to be replaced. Erica from GMC consumer management agreed that I should not have to keep having something replaced if it is not fixing the problem. The last time this was replaced was in June. Within two hours it was not functioning correctly. Now it is back. One minute I can use my seat belt and then next time I get in I don't get to. I recently phoned erica again to explain that this is a safety violation and that she need to contact me so that we could discuss options. To date my phone calls go unanswered. The laws demand that you wear a seat belt at all times but I can not do so with my GMC. Do I have to wait for death before this issue is taken care of. Winter is coming and it is unfair that my truck will sit in the garage on the days that I feel unsafe to travel without a seat belt. Why did I spend $42000 on an automobile that was suppose to keep me safe. What I feel is unfair is this bad treatment.

- Painted Post, NY, USA

problem #3

May 302006

(reported on)


  • miles
2004 Envoy seat belt does not loosen when it retracts. The dealer replaced the seat belt retractor.

- Las Vegas, NV, USA

problem #2

Mar 152004

Envoy 6-cyl

  • Automatic transmission
  • 900 miles
Without warning the seat belt retractor will not let the seat belt be pulled out. Dealer replaced the retractor twice. The consumer has been to dealer about 5 or 6 times for this problem. Manufacturer said it was a design defect.

- Ravenna, TX, USA

problem #1

Aug 042004


  • Automatic transmission
  • 5,300 miles
Driver's side seat belt retractor failed. The seat belt was replaced. However, the part continued to fail.

- Fairfield, CA, USA

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