5.3

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
17,489 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 GMC Sierra 1500 drivetrain problems

drivetrain problem

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2016 GMC Sierra 1500 Owner Comments (Page 3 of 4)

« Read the previous 20 complaints

problem #28

Oct 162019

Sierra 1500

  • 35,000 miles

A D V E R T I S E M E N T S

Sometimes at certain RPM when the truck shifts it shift really hard jerking the whole truck

- Ozone Park, NY, USA

problem #27

Feb 152017

Sierra 1500

  • 33,000 miles
8 speed transmission shudder and jerk. Have taken it to the dealership several times regarding this issue, nothing has completely fix the issue.

- Houston, TX, USA

problem #26

Oct 192019

Sierra 1500

  • 91,000 miles
Transmission has failed from 4th gear up (3) times within 91,000 miles. When going at speeds more than 50 miles an hour, the transmission will break and lose forward motion causing a safety issue with oncoming traffic. The transmission was "rebuilt" at lafontaine GMC of highland, mi (2) times and they are telling me they are going to "rebuild" it a 3rd time. Just wanted to note safety issue so when this happens in the future I will have a legal avenue.

- New Hudson, MI, USA

problem #25

Oct 012018

Sierra 1500

  • 50,000 miles

A D V E R T I S E M E N T S

The contact owns a 2016 GMC Sierra 1500. While driving various speeds, the vehicle slammed and jerked into gear. When the brake pedal was depressed, there was a shutter and vibration detected in the transmission. The vehicle was taken to mac haik Chrysler Dodge Jeep Ram (12111 katy fwy, houston, tx 77079, (713) 538-2700) where it was diagnosed that the transmission fluid needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken to monument Chevrolet (3940 pasadena fwy, pasadena, tx 77503, (713) 473-7601), but was not diagnosed or repaired. There were no warning indicators illuminated. The manufacturer was contacted and provided case number: 9-5585814814, but no further assistance was provided. The failure mileage was 50,000.

- Crosby, TX, USA

problem #24

Jun 012016

Sierra 1500

  • 1,000 miles
The contact owns a 2016 GMC Sierra 1500. While driving low speeds, the vehicle shifted up and down very abruptly and shuddered uncontrollably. The failure occurred when accelerating or decelerating without warning. The vehicle was serviced three times at cavender Buick GMC North (17811 san pedro ave, san antonio, tx 78232, 210-807-6392) where the transmission software was re-coded and a special transmission fluid was applied to the vehicle. The failure persisted each time after it was serviced by the dealer. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 1,000.

- San Antonio, TX, USA

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problem #23

Jul 222019

Sierra 1500

  • miles
The contact owns a 2016 a GMC Sierra 1500. While driving 65 mph, the vehicle started wobbling. The vehicle was taken to wallingford Buick GMC (1122 old North colony rd, wallingford, ct 06492, (203) 269-8741) where the brake pads on the front driver's side wheel were replaced; however, the failure recurred. The vehicle was taken back to the dealer and test driven. The technician diagnosed that the rotors needed to be resurfaced, the front brake pads needed to be changed, the transmission fluid needed to be drained, and the computer needed to be reset. The contact retrieved the vehicle and the failures recurred the following day. The dealer advised the contact to give the vehicle a few thousand miles to work out the failures and stated that the transmission was adjusting to the contact's driving habits. The vehicle was not repaired again and the failures were still present. The failure mileage and VIN were unknown.

- Anisona, CT, USA

problem #22

Jul 092019

Sierra 1500

  • 49,800 miles

A D V E R T I S E M E N T S

Truck lurches forward unexpectedly during slow stops such as when approaching a barrier to park, a gate, or pedestrian crossing. As the transmission downshifts, the torque increase causes the brake pressure being applied to become insufficient to stop the vehicle causing it to lurch forward up to six feet. During accelleration while highway driving the transmission may unexpectedly downshift to an inappropriate gear causing the engine rev limiter to engage and reducing power unexpectedly when it should be increasing.

- Oklahoma City, OK, USA

problem #21

Jul 152019

Sierra 1500

  • 47,000 miles
When traveling low speeds like in a parking lot first gear jerks so bad it feels like someone rear ended you. Going highway speeds between 45 to 75 you feel vibrations coming from the transmission it feels like you're going over rumble strips. I had my transmission flushed and changed it fix the vibrations but 3000 miles later the vibrations started again.

- Cameron, TX, USA

problem #20

Jul 072019

Sierra 1500

  • 85,400 miles
I have had issues with my GMC Sierra since it was new. It has jerked and clunked when I start to go and then left off the gas. There has also been a hesitation when stepping on the guess. I have taken it to the dealer several times and was told things such as: "I just needed to get use to the 8 speed transmission"," the hesitation is when the truck switches from V4 to V8". and "there is nothing wrong". now the warranty has expired and it is getting worse. It now feels like "running over a rumble strip" or like it is "missing" and "hesitating". all of these things occur when the vehicle is in motion.

- Eden, NC, USA

problem #19

Jul 012019

Sierra 1500

  • 29,000 miles
My 8 speed transmission seem to wait too long to up shift. Will down shift at odd times. When is stop and go traffic around 5-15 mph the truck will lurch forward when coasting or coming to a stop. When truing on the truck and going from park to reverse there will be a loud "clunk" that can also be felt causing the truck to rock.

- Bakersfield, CA, USA

problem #18

May 282019

Sierra 1500

  • 85,000 miles

A D V E R T I S E M E N T S

2016 GM Sierra - 85,000 miles never had many issues with jerking/jumping/braking as many have described. Went to accelerate from a stop light and the truck would not shift out of second gear. Could not get truck to shift and would then shift hard upon deceleration. Took to the dealer service department. They said the torque converter is shot and 4th, 5th and 6th gear is trashed. I only have 85,000 miles on the truck, mostly highway miles and very limited towing on the truck. GM changed their warranty from 100,000 miles to 60,000 miles. I had an extended warranty up to 75,000 miles. Now they won't help with any of the cost. Would hope they might stand by their equipment a little more than that. Especially since they are having some major issues with their transmissions as shown in all the complaints.

- Paradise, TX, USA

problem #17

Jan 012019

Sierra 1500

  • 40,000 miles
Truck hesitates, jumps, and bumps when applying brakes. When stepping on brakes to stop, it bumps and jumps before it actually comes to a full stop. It seems you really have to step on the brake hard to make it come to a full stop. This is worse on low speed, below 30 mph, stop and go traffic. There were a number of instances I almost rear ended vehicles in front of me due to this problem. The truck also bumps and jumps when taking off. I think this started a few months after I got the truck brand new. It is getting progressively worse. I took it a number of times to GM service center; they did a transmission relearn, software updates, and transmission flush--truck got better for only a few hundred miles, then same problems recurred. The latest couple of times I went back to GM service, they told me nothing is wrong with my truck. It has been very frustrating dealing with this problem and GM service for the past 3 years.

- Jacksonville, FL, USA

problem #16

Apr 282019

Sierra 1500

  • 26,000 miles
When driving in slow moving traffic trans mission feels very jerky and shifts hard. Also when going from park to reverse transmission will clunk very hard causing the truck to move. Truck also seems to hesitate when trying to shift in lower gears while accelerating. This has been an ongoing issue since purchasing the truck brand new from the dealership. Prior attempts for service have been explained by their technicians as being an adaptive transmission needing to learn

- Bakersfield, CA, USA

problem #15

Apr 252019

Sierra 1500

  • 43,234 miles
Transmission shifts hard going from 1st to 2nd gear with no fix from GM. Complained to dealer they said it's normal and there's no fix for the issue. Issue also persist when going from drive to reverse, a hard shift that I've never experienced before in several previous GM products I owned or currently own. Happens every time I drive the vehicle

- Arnold, MO, USA

problem #14

Dec 222018

Sierra 1500

  • 57,000 miles
2016 GMC Sierra- bought used hard shifting noted immediately and shuttering on inclines, took to dealership had part replaced- fixed shuttering but not hard shifts- now it not only shifts hard but while I was trying to stop at a drive through the brakes failed- lunges forward almost hitting the car in front of us- next day I pulled into a parking spot same thing happened- brakes would not compress- stood on the brake before it finally stopped- backed up a bit to straighten up and the [xxx] thing did it again in reverse. I'm traveling back home to Arkansas from Florida in a few days with my children and I'm scared to death to drive this thing. I can't get it looked at before we leave because of the weekend/ christmas break.seriously unsafe vehicle! there should be recalls on these vehicles! I've read so many similar stories, why has this not been addressed yet? GMC should be ashamed. Parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Hot Springs, AR, USA

problem #13

Oct 302016

Sierra 1500

  • 25 miles
Since buying the truck new in 2016 it had a vibration, which got worse as you increased speed, at highway speed, 65-75 mph the vibration is so bad it was making me nauseous. I have taken it to the dealer several times, first balanced the tires and said everything was normal, truck still vibrating. Several more trips to the dealer with the same result.

- Monroe Township, NJ, USA

problem #12

Aug 012018

Sierra 1500

  • 96,794 miles
The contact owns a 2016 GMC Sierra 1500. While driving 65 mph in stop and go traffic, the contact detected a shutter and heard an abnormal noise when shifting gears. The vehicle was taken to marty's Buick GMC (5 kingston collection way, kingston, MA 02364, (781) 948-9098) where the transmission was reprogrammed and flushed. The vehicle was then taken to best Chevrolet (128 derby St, hingham, MA 02043, 866-208-7873) where the contact was informed that the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 96,794.

- Kingston, MA, USA

problem #11

Oct 262018

Sierra 1500

  • 25,000 miles
Transmission shifts abruptly and torque converter causes shudder at highway speeds. Truck has been serviced twice for the same issue by dealer and dealer recently told me problem is unresolvable.

- Franklin, TN, USA

problem #10

Sep 012017

Sierra 1500

  • 0 miles
Constant vibration and or shake at speeds between 60-70 mph. This issue is commonly referred to as the "Chevy shake" this issue has been existing since first purchasing this vehicle. I addressed the concern with the dealership during multiple visits for service. As this was my first full size truck, I wasn't sure what to expect regarding how the vehicle would ride at highway speeds. I was told by the service department that the vehicle was in tolerance in regards to how it rode and the constant vibration. So I excepted this as being the norm and went ahead to add some modifications to my truck. Since the initial complaint the service department has since turned over most of their staff and added people willing to address and acknowledge that my vehicle indeed has this vibration/shake issue. Due to the modifications made they will not address or attempt to correct this issue. Had I pressed the issue in the beginning and not accepted what these so called professionals had told me to be acceptable maybe I wouldn't be in this predicament. My vehicle has also been in for numerous bucket seat issues from sagging and poor seat support. Everything described here is factual as I have all the service records and history with the same GMC dealership and service department in regards to these problems. Long story short, these issues have made long distance trips almost unbearable between the constant shaking and poor seat support.

- Orchard Park, NY, USA

problem #9

Sep 212018

Sierra 1500

  • 31,000 miles
Transmission - when driving the vehicle it does a hard shift when accelerating and decelerating. I have taken the vehicle into the dealer twice. They are saying that is a "state of the art" computer that needs to be reset!!! I am taking it back in for a 3rd time. The care is 2 years old with 31K miles.

- San Jose, CA, USA

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