This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 GMC Terrain. The contact stated that at start up and while driving the check engine warning light illuminated and remained illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that damage oil rings caused severe oil consumption which in turn destroyed the engine and catalytic converter. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 100,000.
The contact owns a 2011 GMC Terrain. The contact stated while her husband was driving at 35 mph, the vehicle stalled. The contact stated no warning light was illuminated. The vehicle towed to an independent mechanic, who informed that contact that the balance chain needed to be replaced. The contact called local dealer woody Buick GMC located at 1585 w ogden ave, naperville, il 60540, (888) 461-9066, and informed the dealer of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was informed of failure. The failure mileage was 90,000.
The contact owns 2011 GMC Terrain. The contact stated that while driving the vehicle there was a knocking and clicking sound coming from the engine. The contact coasted into a parking lot and added two quarts of oil. Fifteen to twenty minutes later, the failure recurred with the noise louder. The contact stated that the vehicle started to shake, lost motive power and stalled. The vehicle was shifted into neutral and restarted. Additionally, while making a right turn going downhill, the vehicle lost motive power. The brake was depressed but failed to stop the vehicle adequately. The brake pedal was depressed numerous times for the vehicle to come to a stop. The vehicle was taken to an independent mechanic and was diagnosed that the engine failed and needed to be replaced. The vehicle was later towed to stockton GMC dealer, (address unknown, (814) 238-4905) and was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 147,000. The VIN was not available.
Significant exhaust fumes accumulating inside passenger cabin during idle/stop. Volume of gases smell less while in motion but still evident. Significant reduction in engine power noticable; as well as erratic noise from the engine and extemely hesitant acceleration response.
- Elon, NC, USA
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Since I bought my truck I have been having multiple problems with the engine and transmission I've tried multiple times to contact the dealership to get my car looked at and they do not respond back to me I feel like they act as if I did no business with them on purchasing my car
Driving on the highway and engine stalled on me and wouldnt go. So I rolled over to the side of the highway to pull over. When I stop the car, I see smoke coming from under dash board and under hood. So I get out real fast and open hood. I look down in front of the engine and the engine is on fire. I poured some water on it but did not put it out. Called 911. And backed away. Fire put its self out before 911 got there. Had it towed to Firestone. In examination. They said engine piston blew a hole on the side of the engine. I just bought the car used and had it for 4 months when this happened. Now I am stuck paying for a car that is sitting in my driveway because it is in operable. I cannot afford $10000 for another motor to be installed, which was what I was quoted.
The contact owns a 2011 GMC Terrain. While driving approximately 1-5 mph, the ABS and traction control warning indicators illuminated and the vehicle stalled. The contact was able to restart the vehicle. Additionally, the contact stated that the vehicle showed excessive oil consumption. The contact stated that one quart of oil needed to be added every three days. The vehicle was not diagnosed or repaired. Gusweiler GM center (located at 1132 state rte 41, Washington court house, oh 43160, (877) 643-0142) was notified of the failure via phone. The manufacturer was informed of the failure. The approximate failure mileage was 20,000.
Motor started knocking louder and louder at 85,000 miles. Brought vehicle to a GM dealer where they replaced; timing chain, balance chain, tensioner, and valves. GM only claims responsibility for the timing chain, though that part breaking caused far more damage to the motor. GM has knowingly put and kept out their bad 4-cylinder ecotech motors from 2010-2013. Their class action lawsuit stipulations disqualify most vehicles that are affected. My vehicle is currently broken down due to the same issue, I can't rely on the motor to get me where I'm going without dying at a stop sign or running completely out of oil 2,000 miles after having an oil change. While breaking on a highway my motor will rev up, as if it's trying to accelerate while I'm trying to slow down.
Multiple times my GMC stalls while in movement. Does it when I am making turns driving slow speeds or backing up. Multiple times it has resulted in my vehicle almost being hit. Big problem I am having as well is that oil seems to burn fast. I get my oil changes regularly but have to go back into shop between oil changes for them to put more oil in as its burning out so quickly. I am not leaking oil at all!! these two things have been a constant problem being a mom I am scared to have M uh kids in the car that it may malfunction while they are in it and result in an accident. Recalls should be in place to fix these problems as they are serious problems.
My car shut off once while I was in idle at a red light and second time when I was backing up into a parking spot some one who was driving opposite me could have hit me when the car abruptly stopped. Luckily they were going very slow and stopped when my car stopped. The engine shuts off as well as the lights on the dash but when you put it in park and start it up again the engine starts back up and no check engine lights appear. Can you please look into this?
Almost a month after my oil change my engine started making noise and cutting off. When I took it to get checked, they said that my oil was gone and my engine is failing. Now my car is just sitting at the dealership, because the price is gonna be to high. Is their a recall for my 2011 G.M.C Terrain
The contact owns a 2011 GMC Terrain. After an independent mechanic performed an oil change, the vehicle sputtered and stalled. In addition, the check engine warning indicator illuminated. The vehicle was taken to freeman Buick grapevine (501 tx-114, grapevine, tx 76051, (817) 264-7746) where it was diagnosed that a new camshaft actuator valve needed to be installed. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 61,011.
My car has cut off on me approximately 12 times in the last week. Almost cause a wreck one time because it happened while I was pulling out onto the highway. Luckily I was able to coast out of traffic in time. Usually happens when when I'm at a low speed or sitting idle.
My GMC Terrain 2011 is having trouble accelerating, and I hear a noise from the engine. When I am at a stop light and I try to accelerate, it pulls and doesn't go forward. It's stalking my Terrain. I did some research, and I found that this vehicle has a recall #12313D- special coverage adjustment- engine balance chain and fuel pump. I looked up, and it seems this vehicle has 0 unclaimed recalls. So, I'm concern because this vehicle is stalling and not working as it should be. The recall does say, 'if left untreated, could cause the chain to break, leading to engine damaged.
Transmission failure with no warning, torque converter replacement $3,500 around 120K miles. Check engine light unable to be diagnosed or repaired succesfully since 100K miles. Code P0420 with no catalytic converter issues. Every O2 sensor replaced, code will not clear. Stalls without any warning, low RPM, rough idles, engine just shuts down. No dash indicator lights illuminate when failure occurs. Restarts. Oil must be changed early as it seems to consume too much. Undiagnosable. Have been told by every mechanic it could be computer related, timing chain related, regardless this 4cyl GMC has too many complaints for yheae issues not to have a recall. It is incredibly dangerous when random engine failure occurs and I have had more close calls fearing for my life in this vehicle than I can recall at this point. I have spent almost the value of this vehicle in major repairs in the year I have owned it.
The contact owns a 2011 GMC Terrain. While driving, the transmission was shifting into a lower gear and the vehicle could not exceed 2 mph. The vehicle was pulled over and towed to an independent mechanic who diagnosed that the engine seized. The contact researched and learned that the failure was due to the engines of the 2011 GM models. Denooyer Chevrolet (127 wolf rd, albany, NY 12205, (518) 458-7700) stated that there was no recall for the failure and admitted that there was no way the contact could have known the engine would seize. The manufacturer agreed with the dealer and informed the contact that they had to have the vehicle towed to the dealer and pay for labor costs. The manufacturer stated that they may consider paying 10% of the total repair cost. The vehicle was currently at the independent mechanic and had not been repaired. The manufacturer called back and stated that they might help pay off the vehicle loan as long as the contact purchased another GM vehicle. The failure mileage was 81,000.
Excessive oil consumption. Have to put 1 to 2 quarts every 300-500 miles. Even after just having an oil change and tune up. Car also gets jerky when driving and it is switching between gears - I have an automatic. Can happen when at a stop and then going or happen in the middle of driving while accelerating.
A D V E R T I S E M E N T S
- Valley Center, KS, USA