This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 GMC Terrain. The contact stated that while operating the vehicle, the power steering fault message displayed on the instrument panel and the steering wheel became very difficult to turn in either direction. The failure recurred on multiple occasions. The cause of the failure was not yet determined. The local dealer beck Chevrolet located at 3750 w carleton rd, hillsdale, mi 49242 was notified of the failure. The manufacturer was not yet contacted. The approximate failure mileage was 109,000.
The contact owns a 2012 GMC Terrain. While operating the vehicle and making a right turn, the steering wheel cover suddenly loosened and separated from the steering wheel. The vehicle was taken to phillips Buick (hwy 441-27, fruitland park, fl) who indicated that the metal ring used to secure the cover was loose and the entire steering wheel needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 47,600.
The contact owns a 2012 GMC Terrain. While driving 65 mph, the steering wheel locked without warning. The contact mentioned that excessive force was required to control the steering wheel. The failure recurred numerous times. The dealer was unable to locate a failure code. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 1,000.
- Owensville , IN, USA
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Purchased 2012 GMC Terrain in June 2012. Shortly after purchase I noticed the steering is very stiff and makes grinding sound when turning steering wheel. Had to dealer since and they said it was due to the tires pressure. They said they put in correct tire pressure and said it should correct problem. It didn't so I took back to dealer and they test drove it and said they noticed also how stiff the steering is. Was told that other models same year and mode steering were stiff. Did nothing at that time and told to keep driving and see if it corrects itself. It hasn't. what can I do to get those problems resolved?
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- Channelview, TX, USA