The contact owns a 2024 GMC Yukon. The contact stated that while a friend was driving at highway speeds, the vehicle suddenly experienced a loss of automotive power and stalled. The vehicle was towed to the local dealer who diagnosed that the engine had failed and needed to be replaced. No further information was available. Additionally, the vehicle had previously experienced a loss of braking while driving with the cruise control activated. The contact stated that while driving at a slower speed the vehicle lurched forward, striking a gate, and causing damage to the front pumper of the vehicle. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The contact was informed of the NHTSA Action Number: PE25001 (ENGINE, ENGINE AND ENGINE COOLING). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 16,000.

- Tamarac, FL, USA

On February 14, 2025, my brakes went completely out in the school carline while picking up my youngest daughter. After the incident happened, I saw a light that read "Service ESC." This private elementary school is next-door to a private high school. There were students, teachers, and parents walking in this area at this time. I had to maneuver through this carline and away from faculty, students, and parents with no breaks. No individual was injured or killed but it could have been a very serious accident. I called GMC asking for help but was told through a chat line to bring the vehicle in for service. I was finally able to get my Yukon to the service department where after a few days it was determined my brakes failed and they were replaced. One day after I received the vehicle back from service, there was a horrible noise while driving but no lights showed on the dashboard, so it was returned to the same service department. They found metal shavings in my oil and I was told the lifters had collapsed and the engine failed. At this time, I have not heard from GMC and my vehicle is still in the service department.

- Covington, LA, USA