This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
There is a loud clicking noise that comes from the front wheels when making a normal accelerated right or left turn. It-??s most noticeable when the car has been sitting the cold for a while. Honda says they are aware of the problem but it is not clear if they know how to fix it. Other Prologue owners have been having their axles replaced under warranty.
Vehicle makes clicking noise went to dealer many times no answer till they decide to change front right axe noise went down 70% but the noise is coming back up 2 weeks after repair. Is a new car. My spouse bought another same brand and model is is starting to do the same. Noise is louder and louder. When turning any direction, worse when turning and applying brakes.
A knocking or clicking sound occurs when the vehicle is changing direction; for example, when stopped at a corner and turning either left or right, oftentimes at low speed. This same clicking or knocking sound appears to come from the front (I am assuming at the axle) began appearing sometime in late December 2024. I did not know it was a problem experienced by other Honda Prolgoue owners until I watched a video on YouTube. I have made an appointment with the dealer, who said there is a charge to diagnose this problem on a car I bought in November 2024 at that dealership.
When I turn from stop or an uneven piece of road, I can hear a knocking noise come from my car. I know that other Honda Prologue owners have experienced the same issue.
When making turn left or right there is a noticeable cracking, ticking, knocking noise coming from suspension, sometimes it feels that i am about to loose the control of the steering. Went to Honda Dealership where I purchased the vehicle located at 35 Magee Ave, Stamford, CT 06902 they diagnosed the vehicle and confirmed that there was a noise due to faulty CV Axle Joint, however refused to fix it, they stated there are no recalls for this models and stated that the it is the vehicle characteristics. For me it raises serious safety issue, I can lose the control of steering whenever I am turning and cause fatal results. Please take this issue in consideration and review carefully.
I bought Prologue ELITE AWD on January 31st 2025 and drove 1000 miles. The steering is very stiff and makes squeaking noise while parking and turning. This sound is audible while the car is going slow; however, when the car speed is above 20 mph we may not hear, but my guess is it still there. If this fails during sharp turns, there is chance of damaging my own car and even other cars putting others and myself into safety risk. There are no warning lamps and messages. The problem first appeared after 5-7 days after the purchase; however, I thought the car is new and being adjusted for the ride with the huge 21 inch tires it has. Additionally, the car has problem with suspension, after a ride and when placing it in park mode, the suspension of the car swings enabling the car to move forward and backward possibly hitting the car infront or back damaging the other cars too.
The car has a very loud knocking noise when you turn left or right drop it off at the dealer today they didn-??t want to look at it they said it was normal that there was nothing we can do freeway honda of Santa Ana Ca. They were seems careless about the situation they keep trying to blame GM Multiple times I felt something was gonna snap when turning according to the Maintenance manager multiple cars have came in with that issue pretty much they try to send me home I told them I still want to car to be check out
Car braked extremely hard causing whiplash twice even though there was ample room. This has happened multiple times. Reported that it is normal by dealership
When accelerating into a turn from a complete stop, left turn or right turn, there is a knocking sound coming from the cv joint. Vehicle made this sound when driving off the lot brand new. Vehicle also experienced a battery fault error/reduced propulsion warning at 700 miles and is currently at the dealer to investigate. The error alternates with the battery fault light indicating a fault with the high voltage battery and the propulsion power is limited light. This error occurred after preconditioning at 30% battery charge in 32 degree weather. The vehicle warmed up the interior but displayed the message as soon as I put the car into reverse gear. Both of these issues are safety issues in potential loss of steering and loss of propulsion power on the road.
Steering & front axle make loud clicking noise when turning, Honda is aware of the problem and that the problem gets worse over time but I am worried about steering/suspension failing before Honda has a fix available.
The car makes a clicking noise when I turn. It is brand new with only 1100 miles on it. The noise started within the last few weeks. While the dealer claimed the car is safe to drive, I am concerned a part may fail while I am on the road.
when turn i hear a clicking sound dealer technician acknowledges sound but refuses to repair. forward collision system sees things that are not there and slams on the brakes for no reason. hvac system fails to heat until after driving for at least 45 minutes even after pre heating.
Steering: The vehicle is experiencing clicking noises as it turns while exiting downward sloped driveways. Issues with the Steering and loss of steering could cause an accident while pulling out of a driveway or making a turn. The vehicle has not been inspected for this issue. There were no warning lamps or messages for this issue. Body: The Trunk door has been opening without personal operation. When getting into the vehicle notification will be given that the trunk is open. Upon attempting to close the door it is stuck in a half open half closed position that will not let it lock back in. This is dangerous as the door opening without intention could cause an accident, could cause items in the back of the car to fall out while in motion, or could cause additional damage to the car itself. The car is currently at the dealer being reviewed.
A D V E R T I S E M E N T S
- Inglewood, CA, USA