This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Car makes loud knocking sound when turning, especially when cold. Started almost immediately after taking delivery. Happens every time drive car and is getting worse. Available to inspect. Safety risk if drive axle snaps. Not inspected by anyone, but a known issue in owners' forums and among dealer service departments: [XXX] No warnings or codes thrown. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Left front clicking when turning the wheel to the left. Happens when reversing as well. Sounds like the CV joint needs replacement. Vehicle has less than 1000 miles on it.
When accelerating while turning right or left from a stop, there is a loud knocking sound from both sides in the front suspension. The sound is more severe with harder acceleration.
- Mineola, NY, USA
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When turning left or right at low speeds, I hear loud clicking noises. It is available for inspection. I'm not sure if this is a safety issue. There were no warning lamps or other messages prior to the issue. The symptom first appeared around 2500 miles on the odometer. I read on the forums that it could be related to the CV joints, so took it to my dealership and let them know. They did not document that I said CV joints, but did write down that there was a clicking noise. They kept my vehicle for three days, said they contacted Honda, replaced the axel using an axel from another new car on the lot, and the same noise was there. They said that it was not a safety issue, and that they would notify me when a fix was available.
There has been a knocking sound over the past 3-to 4 weeks when making a left turn. This is a safety issue because if the system fails while driving, I, my passengers, and other drivers on the road are at risk of injury. This has not been reproduced by the dealer or inspected by the manufacturer. Additionally, no warning lamps, messages, or other symptoms occur before the problem occurs.
vehicle sways from the rear at highway speed when going through bumps including small bumps. it feels like the vehicle can swerve/ lose control at any moment. No lights are on. traction control is on.
When pulling out of the driveway or parking spot and turning sharply to the left or right a clicking sound presumably from the CV joint can be heard. It has not been confirmed by the dealer, the vehicle is in the service department at leadcar honda due to -??service high voltage system-?? and -??unable to charge-?? messages. This message puts the vehicle in limp mode causing an unsafe situation and inability to charge had the potential to leave me stranded in frigid winter temperatures. The vehicle has not been inspected be the dealer because they only have one person certified to work on Prologue. The warning messages popped up on the screen and the warning lamps lit up on the dashboard
Front axels produce loud clicking and popping noises when turning sharper in both the left and right directions. This first started at 2,500 miles and seems to be getting progressively worse. Vehicle now has 3,500 miles on it. Sound is heard in both forward and reverse. Parking collision activates regularly when backing out of the garage. It aggressively stops the vehicle and will not allow it to move even though there is no obstruction. Emergency braking aggressively activated one time for an unknown reason.
Vehicle Drive Shaft makes clicking noise at the CV Joint. Vehicle part is backordered due to nationwide shortage caused by vehicle defect on numerous 2024 Honda Prologues. There is no code on dashboard. Honda service has looked at vehicle and stated noise is caused by the CV joint for the drive shaft. Still says to drive due to backordered parts with no resolution. Vehicle has less than 2000 miles on it when problem arised.
Honda Prologue with less than 5000 miles has begun experiencing a clicking sound when accelerating from a stop while turning left or right. Issue is consistent and reproducible. No warning lamps. Dealer confirms this is a bad CV axel that needs to be replaced. Parts are on back order from the manufacturer for at least three months. This is a known issue with 2024 Honda Prologue models. An internet search for -??Honda Prologue clicking sound while turning-?? brings up dozens of results with several hundred people exposing the same issue. r/Hondaprologue on Reddit, The Official Honda Prologue Page on Facebook, [XXX] Internet forum, and several others all report the same issue with the same responses from dealers. It-??s been mixed whether or not it-??s safe to drive on but typically a bad CV axel requires an immediate repair to ensure safety, as the component could fail at excessive speeds on the freeway. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
When turning the wheel hard left or right there is a popping or clicking sound coming from the front end of the vehicle. The vehicle has been inspected by the dealer, Terry were able to relegate the issue and confirmed a know issue with the front axel. A replacement has been ordered however the party is on backorder with no resolution date. There are no other symptoms or warning lights. This is a safety issue because I don't know if this will lead to complete failure of the axel and lead to a crash.
Car makes clicking/creaking sound when performing a left or right turn from a full stop. Noticed this issue around 4500 miles. Other reports indicate CV joint issue and that the part is out of order.
Starting at around 600 miles, there was a clicking sound from what I believe is the CV joint when turning full lock in both directions. Now at 1700 miles it happens when turning before the wheel is locked in either direction.
When turning sharply and accelerating at low speeds or from a stop, vehicle makes clicking sound. Vehicle is brand new, and I noticed this with about 600mi on the vehicle. I'm concerned this could lead to future loss of steering and cause an accident or render vehicle not drivable. I have taken it to the dealer and their mechanic confirmed hearing the same clicking noise and is awaiting guidance from the manufacturer (Honda corporate) on how to resolve it. I'm still waiting for a solution.
Car has a clicking noise when turning sharp both right and left. Dealer has said it most likely is the cv joints. They are a known issue and on backorder.
A D V E R T I S E M E N T S
- Portland, OR, USA