This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
1. Soft / Spongy Brakes. Brake pedal depresses 1/3 - 1/2 way to the floor before the brakes grab. I had one close call hard stop incident, and now I allow extra car lengths for safety. 2. In park, the truck rolls noticeably before the transmission lock engages. I'd estimate 3 degrees. Your foot drags noticeably if on ground. Purchased new the end of May 29, 2025 and noticed these issues immediately. Brought truck back to two different dealerships and was told it drives the same as other Ridgeline trucks twice on 6/13/25 and 7/11/25, and everything is okay once. Informed American Honda and we agreed to take it to the second dealership for a third brake / transmission check on 8/22/25. Dealer said everything is normal. Truck built on same unibody platform as the Honda Pilot, similar structure. Other: I have owned other truck brands and have not had these issues. There are no warning lamps, messages, etc. I have contacted / dealt with dealership management and American Honda, CA. Truck is available for inspection. I am told it drives like other Ridgeline trucks, I own two other Honda cars, and their brakes are responsive. I have no transmission roll with my other vehicles.
Transmission delays shifting. Shifts are delayed while driving, slamming into next gear. In addition, when starting vehicle and moving from park to drive gear (forward or reverse) there can be up to a 9 second delay for the transmission to shift into gear. This even allows for the gas peddle to be depressed without any response.
- Rochester, MN, USA
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- Cedar Knolls, NJ, USA