really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
65,013 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2007 Hyundai Entourage brakes problems

brakes problem

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2007 Hyundai Entourage Owner Comments

problem #5

Dec 302011

Entourage 6-cyl

  • 85,000 miles


Driving a 2007 Hyundai Entourage van on the morning of December 30, 2011 we came to a stop for a red light. My foot was still on the brake pedal when two seconds later we were reared ended by another vehicle that was traveling at approximately 45-50 mph. My spouse and I experienced severe whiplash. The driver of the vehicle that crashed into us claimed she never saw our stop lights. After the incident, I discovered there were two recalls for our van (06V356000 & 09V122000) related to intermittent brake light switches. We purchased the Entourage in 2009, but never was told or notified of either recall. Although the other driver was a fault, I believe that she may have been telling the truth about not seeing the brake lights. There are other recalls on the 2007 Hyundai Entourage since then (13V113000 and 13V556000) but we received a notice of either. I plan to submit a separate complaint regarding the other recalls issues. What worries me is that were are not told about or receive recall notices or defective part issues. I'm guessing that NHTSA/ODI would receive more complaints, but people are not aware of the shady non-disclosure practices of dealerships. There are other issues that I haven't submitted, but will talk with you about if you so desire.

- Grove City, OH, USA

problem #4

Aug 262013

Entourage 6-cyl

  • 89,950 miles
What is wrong with my Hyundai is below, however, the Hyundai dealer will not acknowledge since they say my VIN is not included - help. Report receipt date: Apr 15, 2009 NHTSA campaign number: 09V122000 component(s): Service brakes, hydraulic summary: Hyundai is recalling 532,633 my 2006-2007 accent, Entourage, sonata, my 2007 Azera, elantra and Santa Fe, my 2005-2007 tucson and my 2007-2008 veracruz vehicles. The stop lamp switch in the affected vehicles may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause the brake lights to remain illuminated when the brake pedal is released. A stop lamp switch malfunction may also affect the operation of the brake-transmission shift interlock feature so the transmission shifter would not be able to be shifted out of the park position. It may also cause the electronic stability control (ESC) malfunction light to illuminate, and it may not deactivate the cruise control when the brake pedal is depressed. Consequence: Any of these malfunctions, alone or in combination, may lead to a crash. Remedy: Dealers will replace the stop lamp switch free of charge. The recall began on June 29, 2009. Owners may contact the Hyundai customer assistance center at 1-800-633-5151. Notes: Hyundai recall no. 092. Owners may also contact the National Highway Traffic Safety Administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

- Nutley, NJ, USA

problem #3

Oct 262012

Entourage 6-cyl

  • 75,000 miles
The contact owns a 2007 Hyundai Entourage. The contact stated the brake lights stopped illuminating. The vehicle was taken to the dealer for diagnostic testing where the technician stated the brake lamp switch had to be replaced. NHTSA recall campaign number: 09V122000 (service brakes, hydraulic) may be related to the failure. The manufacturer was made aware of the failure and stated the VIN was not included in the recall. The vehicle was repaired. The approximate failure mileage was 75,000.

- Glen Ellyn, IL, USA

problem #2

Mar 012009


  • 35,000 miles
The contact owns a 2007 Hyundai Entourage. The contact took the vehicle to the dealer for a routine repair. The contact then noticed that the external brake lights would illuminate consistently, causing the cruise control to deactivate. The dealer told the contact that they repaired the vehicle under the NHTSA campaign id number: 09V122000 (service brakes, hydraulic:switches:brake light) recall without the contact's consent. The contact called the manufacturer, but denied any assistance with repairs to the failure. The vehicle was not repaired. The failure mileage was 35,000 and the current mileage was 68,160.

- Saybrook, IL, USA

problem #1

Jul 102009


  • 40,114 miles
I bought a used 2007 Hyundai Entourage in July 2009. When we test drove it, there was no highway to take it on and it seemed ok on local road. There was a slight shimmy but we were told it was just from it sitting on lot. After purchase, when we took it on the parkway, we noticed a strong vibration in steering wheel at highway speeds. Had front and back brakes and rotors replaced, and tires balanced as well - all non warranty repairs. The problem still exists and is occurring while going down steep hills as well. I am very nervous driving this car and will not take it on the highway not knowing what is wrong with it.

- Hopewell Jct, NY, USA

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