really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
6 / 0
Average Mileage:
68,760 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2007 Hyundai Entourage engine problems

engine problem

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2007 Hyundai Entourage Owner Comments

problem #10

Nov 022018


  • 134,100 miles


When approaching cross traffic on a busy state highway from a business parking lot at low speed, my 2007 Hyundai Entourage experienced a sudden unintentional acceleration (sua) and was unable to be stopped on dry pavement. Even though the foot brake was depressed with as much force as possible, the vehicle was slowed but still uncontrollably moved into cross traffic without my opportunity to stop and prepare for clear and safe entry onto the highway. The oncoming driver from the left, although not able to stop while sounding his horn, swerved to the left ahead of my vehicle thereby avoiding a broad-side collision with my vehicle. Speed limit on this straight section of road was 45 mph and my car was still moving straight ahead at a 'walking pace' but still unstoppable. My car narrowly missed colliding with the vehicle that was passing in front of me to avoid the broad-side collision. After the car passed in front of my vehicle, I had maybe 12 feet until hitting the guard rail unless I turned sharply left which I did. Once heading left on the highway in the proper lane, the sua ended on it own. The entire event was over in just seconds. Fortunately there were no collisions and no injuries. Nevertheless, this sua represent a dangerous safety concern which was reported to Hyundai usa.

- Apollo, PA, USA

problem #9

Feb 012017


  • 161,000 miles
I was driving the speed limit when all of sudden my hood flew up, smashed my windshield, thank god I was able to pull over and no one was hurt but, my hood was crunched and my windshield shattered, set up an appt. With Hyundai dealership as they told me the latch for hood had been recalled. On my way home stopped for gas, pulled in behind a man with his young child in a car seat when the van just started to accelerate, I couldn't stop, even holding both feet on the brake peddle, my husband reached over and turned the van off. We slammed into the back of the car with the baby in it, again, thank god no one was hurt but had these been different circumstances who knows what would have happened. Have no idea what caused the van to accelerate, and am really afraid of driving now.

- Cobleskill, NY, USA

problem #8

Dec 122014


  • 46,000 miles
The contact owns a 2007 Hyundai Entourage. The contact stated that while the driver attempted to park with the brake pedal depressed, the vehicle independently accelerated causing the contact to crash into the residence. A police report was not filed. The driver and a passenger sustained minor injuries that required medical attention. The vehicle was destroyed. The manufacturer was not made aware of the failure. The failure mileage was 46,000.

- Dallas, TX, USA

problem #7

Jul 022013

Entourage 6-cyl

  • miles


The brake lights of my 2007 Hyundai Entourage do not illuminate when the brake pedal is depressed. Also the electronic stability control (ESC) light won't go off, and the cruise control will not engage. Contacted Hyundai customer assistance, little to no help. They confirmed the online alldata repair notice that said there is a recall for this vehicle with the exact problems. However, they couldn't tell me if repair was covered under recall. They suggested I contact local dealer and have car diagnosed at my cost.

- Richmond, VA, USA

problem #6

Jul 012013


  • 132,500 miles
Noticed cruise control was not activating and then not deactivating when manually braking. Upon arrival at destination, when engine was turned off, brake lights are remaining on and draining the battery. Unable to get the lights to turn off. Been having intermittent occurrences of ESC indicator going on at inappropriate times and remaining on. During those times, vehicle feels as if brakes are being applied even while I am attempting to accelerate on a straightaway. Vehicle seems to be so slow as if brakes are engaged. Found that stopping the vehicle and turning off the ignition completely will sometimes reset the car. Hyundai customer care was awful!!!! said the stoplampswitch on my vehicle has already been replaced through a previous recall so they cannot replace it again even though the exact same problem is still occurring again. They want me to take it to the dealer and pay for the diagnosis and replacement of the same part and problem! I've done that twice before (paid for diagnosis of faulty sliding doors which is why I came in to begin with) only to be told the erratic automatic sliding side doors will cost me $600 each to be fixed. Unacceptable customer service. Doors should open and close but we have had to live with non-working doors for over 5 years because Hyundai would not fix them for free as that was not a recall issue for them. Shameful service.

- Southlake, TX, USA

problem #5

May 082012


  • 70,000 miles
When driving the car it unexpectedly does not allow acceleration to occur. The car stalled while pulling out into traffic causing a near accident. Had to turn off the car and restart it.

- Crystal Lake, IL, USA

problem #4

Oct 052011


  • 80,000 miles


The contact owns a 2007 Hyundai Entourage. The contact was driving 40 mph when the vehicle stalled and the check engine warning light illuminated. The contact had to wait a couple minutes before the vehicle was able to be restarted. The vehicle was taken to the dealer who advised that the accelerator position sensor and the throttle assembly needed to be replaced. There were no recalls for the failure. The manufacturer was notified who offered no assistance. The failure mileage was 80,000.

- Decatur, IL, USA

problem #3

Sep 262010


  • 32,000 miles
The contact owns a 2007 Hyundai Entourage. The contact stated that as he attempted to change lanes, the vehicle abnormally accelerated. The contact was unable to stop the vehicle and crashed into a tree before rolling over. In addition, none of the air bags deployed. A police report was filed and the driver sustained injuries on the knees. The passenger sustained a concussion and had to received stitches. The vehicle was declared destroyed. The manufacturer was made aware of the failure and filed a report. The vehicle was not repaired. The failure and the current mileage was 32,000.

- Washington , DC, USA

problem #2

Sep 092010


  • 32,000 miles
The contact owns a 2007 Hyundai Entourage. While driving 55 mph and getting off an exit ramp, the vehicle suddenly accelerated, pulled to the left and became out of control. The vehicle crashed into a tree. The air bags did not deploy. The driver and passenger were injured and transported to the hospital. A police report was filed. The manufacturer stated that they would send someone to inspect the vehicle. Prior to the failure, the vehicle had not been repaired on the front suspension and steering mechanism; when the contact went to pick the vehicle up, he was told that the tie rod, ball joints and control arm were also replaced. Other parts needed to be repaired but were on backordered. The failure mileage was approximately 32,000.

- Washington , DC, USA

problem #1

Apr 012007


  • miles
2007 Hyundai Entourage. Consumer states unintended acceleration. Consumer requests reimbursement for additional costs. The consumer stated when she attempted to apply the brake to stop a stop sign, the engine revved at a high rate. The consumer quickly placed the vehicle into park. The second incident occurred while running errands and the same thing happened. The consumer drove to the dealer. However, they were unable to find anything mechanically wrong with the vehicle.

- Sharon, PA, USA

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