This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Hyundai Entourage. The contact stated that when driving over a bump at 15 mph, there was a loud abnormal noise coming from the vehicle. The contact inspected the vehicle and noticed that the drivers side coil spring was fractured. The vehicle was towed to the dealer. The technician diagnosed that the coil spring fractured, puncturing the tire and brake line. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 75,000.
- Pottstown, PA, USA
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- Pottstown, PA, USA