really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
10 / 0
Average Mileage:
88,268 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Hyundai Santa Fe seat belts / air bags problems

seat belts / air bags problem

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2004 Hyundai Santa Fe Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #9

Aug 142010

Santa Fe

  • 60,000 miles


3rd time crank shaft sensor went in 1 year/5 months. Car only has 60,000 miles. All 3 times, car would not accelerate, check engine light then appears and seconds later the car shuts off. Twice we were on the highway when this happened and lucky we had enough time to get over to the breakdown lane before the car shut down. 3 times in a year and 5 months, this should not happen... also, the air bag light has been coming on for the last year.

- Cranston, RI, USA

problem #8

May 032010

Santa Fe

  • miles
Air bag light stays on. Air bags will not deploy in an accident.

- Franktown, CO, USA

problem #7

Feb 012010

Santa Fe

  • 82,000 miles
Air bag light comes on and stays on when the engine is started and running. Also, the seat belt does not retract every time when I exit the SUV. I have had no accident or anything I know of that might have caused a problem with it. As I called them about it however, they say I must pay for the repairs. The vehicle has 82,000 miles on it. I am the second owner having purchased the car with 45,000 miles on it about 4 years ago. I have been on line and noticed there are a number of others that have experienced this same problem.

- Cordova, TN, USA

problem #6

Aug 012009

Santa Fe

  • 85,000 miles


The airbag system stopped working without ever having been used in a 2004 Hyundai Santa Fe. The airbag system is currently not functioning in the vehicle. The service provider stated the airbag will not deploy if we are in an accident and told us it would cost $1800 to fix it.

- Red Hook, NY, USA

problem #5

Dec 122008

Santa Fe

  • 90,000 miles
Airbag light came on. Diagnosed as faulty wiring. Dealer got it to go out, but if it comes back on again they say the entire passenger side airbag needs to be replaced. Dealer cannot say if the air bag will deploy in an accident and says that the manufacturer will not say either. Now, the light is out behind the heater control button. Once again diagnosed as faulty wiring. Faulty wiring sounds like a factory problem to me. All services on this vehicle have been done since day one as recommended by the manufacturer.

- Cogan Station, PA, USA

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problem #4

Nov 262008

Santa Fe

  • 63,200 miles
I purchased a used 2004 Hyundai Santa Fe in Aug/2005 from a Hyundai dealership (# ). in Aug/2006, the airbag light came on. The vehicle was taken to the dealership and the results were "code B1382 psab resistance high - resecure connector under the passenger seat/clear code". in Feb/2008, the airbag sensor again appeared. The same technical code was detected, and the dealership resolution was to "reroute wire harness". in Mar/2008, the airbag light again appeared and was serviced by the dealership. In Nov/2008, the vehicle was again taken to the dealership due to the airbag light appearing. At the time of service in Nov/2008, the vehicle was out of warranty. The dealership indicated they would not fix the airbag free of charge under the warranty, at which time, they were informed that a complaint would be filed under the California lemon law due to repeat fixes for the same issue. The dealership then fixed the issue. On Nov. 26, 2008, the vehicle was hit in a high-speed rear end collision (~35mph) while at a stop light and pushed into an intersection, where it broadsided a moving vehicle. As a result of the impacts, the Hyundai was totaled, all rear seated passengers sustained injury due to the spare tire being lifted from the initial impact and raising the 60/40 split rear seat and pushing it forward, the front passenger received chest contusions and the driver of the vehicle sustained upper body injuries. Despite being pushed forward and making a strong impact, the airbags failed to deploy. I requested Hyundai investigate the matter, and they determined that although the front right of the vehicle was damaged from the secondary impact, it was not sufficient to warrant airbag deployment. I researched complaints from other Hyundai owners regarding repeated airbag sensor light repairs and other airbag failures, including stories of crashes into poles with failed airbags. Hyundai has not issued any recall, but they probably should.

- Northridge, CA, USA

problem #3

May 182008

Santa Fe

  • 109,000 miles


The contact owns a 2004 Hyundai Santa Fe. While driving 70 mph, the contact's vehicle was struck on the driver's side by a tractor trailer. The vehicle was destroyed and none of the air bags deployed. The failure mileage was 109,000.

- Hunpsville, AZ, USA

problem #2

Jul 092004

Santa Fe

  • Manual transmission
  • miles
Air bag light continually comes on, dealer must make repairs. When light is on, air bags do not function. The first time this happened, the service manager stated that this is a common problem with this model.

- Garner, NC, USA

problem #1

Jul 252007

(reported on)

Santa Fe 4-cyl

  • 66,949 miles
2004 Hyundai Santa Fe with air bag safety concerns customer states that the repair of the air bag warning light is on* the consumer stated that a safety device should last longer than 69,000 and he should not have to bare the responsibility of paying for the repair.

- Naples, FL, USA

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