This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I went to the dealer to have recall issues corrected and another customer brought his same year vehicle with the same issues in for his recalls. I heard him tell the service guy the exact same issues I was having. They pulled my car around and when I got in the car the ESC light was still on so I went back in to ask about it and he pulls it up my info and tells me the production date did not qualify and that it's the brake switch. He then shows me the production date for the other customer and uses it as an example as to how it's based on when the car was built. He explains why it happens and the danger in it so I stop him and ask him if it's just a coincidence that there's a recall for this issue. Any way you look at it the other customer had the same make and model and year as mine with the same brake switch recall problem yet it didn't affect my car and he looked at me and said the dealership wouldn't get paid for the work cause it wouldn't be reimbursed by Hyundai and if I call Hyundai and was real nice that they may allow it. I called and very nicely explained that my car was having the issues directly related to the brake switch and that a Hyundai dealership had inspected it and printed me copies stating that it was the issue for the recall and said there was nothing they could do. Obviously they are not taking responsibility to account for every single vehicle affected by there mistakes and further more after explaining to me the danger with it they don't care enough about my safety and have no problem sending me back on the street with the faulty vehicle the sold me. If there's anything you can do to look into it and help out I would greatly appreciate it. Thanks
Several days ago my check engine light came on and the fuel gauge started acting erratic. It would read properly then read empty then read half full. The diagnostic code came up that it was the fuel sending unit. This is a $4-500 repair and my car is just outside of the warranty. After research online it appears that this is a very common problem with the 2007 santafe and seems to happen around this mileage. I think that a recall needs to be issued for this common problem. It is a safety issue. The replacement parts they now use for the problem have obviously been upgraded so there was a definite problem.
Check engine light came on, I took it to my mechanic who informed me its the fuel sensors. The one on the fuel pump and one on the gauge. My gas gauge will fluctuate to full then empty. I was told eventually the vehicle will shut down. Costs about $500 to repair. I just purchased my vehicle 5 weeks prior as used with 50320 on the odometer. I have a limited warranty through the dealer and an extended warranty as well. Neither warranty covers this problem. I am seeing that a lot of people have the same issue with these vehicles. It is a safety issue because you don't know how much gas is in the tank plus what happens if my vehicle totally breaks down in the middle of no where.
Last March I noticed the check engine light on and the vehicle hesitating to stalling out when cold and accelerating. This is worse the colder it gets outside. Also when driving you can feel a hesitation/missing going on, almost like the gas isn't flowing steadily into the engine. And recently my gas gauge is not showing accurately what is in the gas tank. I'll fill up and it still reads empty with the low fuel light on and check engine light on. It'll eventually after few start ups start to "supposedly" display the correct gas amt on the gauge. I reset my trip meter to measure how many miles on the tank so I don't run out. But the stalling on acceleration is a big issue. This could happen at a light or stop sign and end up causing an accident. I've read on this sight others having same problem.. I had same problem with a GMC Envoy, about the same year as my Hyundai, GMC made good on the problem and covered the expenses as they had a "silent" recall on that issue. Hopefully Hyundai will be doing the same, we'll see after Thursday night.
Fuel door latch switch on driver-side door will not upen fuel door on occasion. Happening more frequently lately. On-line search shows this is a common problem w this model. Is anything being done by manufacturer to fix this?
- Lake Wylie, SC, USA
Search CarComplaints.com for these popular complaint phrases...
Two weeks ago, I started my car and was shocked to see the fuel gauge way below "E" and the light had turned on, along with the "check engine" light. I was afraid I had neglected to get gas, even thought I was pretty sure that when I left the car the night before I was over a 1/4 of a tank. I made it to the gas station and fueled up. I only put $20 in at the time, because I was in a hurry. I got in, started the car and I was up almost full, which is nearly impossible on $20 in a Santa Fe. It turns out I had plenty of gas in the tank and the gauge wasn't registering it properly. This has happened several times in the last two weeks. It's almost like the car needs to "warm up" before the fuel gauge actually registers the amount of gas correctly. And the check engine light continues to go on and off intermittently. I am concerned that problem could worsen with time and will effect other systems in the car. I am also concerned that I may actually run of out gas and be stuck somewhere with my child because the gauge isn't accurate and like all human beings..I can't always remember the last time I fueled up.
The contact owns a 2007 Hyundai Santa Fe. The contact stated while driving approximately 45 mph, the engine warning indicator illuminated consistently and the fuel gauge reading began to fluctuate. In addition, an odor of fuel emitted inside of the vehicle. The vehicle was taken to a independent mechanic who stated the failure was contributed to a faulty fuel level sensor. The vehicle had not been repaired. The manufacturer was notified of the defect. The approximately failure mileage was 89,000. The VIN was unavailable.
Vehicle is experiencing fluctuating fuel gauge readout due to premature failure of fuel level sensors. Failed sensors have set off a "check engine light". in the event of a "check engine light", the vehicle fails to pass state emissions inspections.
Fuel sensors have gone out and fuel gauge fluctuates between empty and 1/2 tank. Causes engine light to come on. Known issue, yet no recalls or acknowledgement from Hyundai.
Cruise control would turn on but not allow a speed to be set. Also ESC off light remained on dash solid. We never received any notice of a recall from Hyundai. I see numerous other Hyundai owners who have had this problem.also the check engine light has been on and won't turn off no matter how many times the cap is taken off then put back on after three turns. Fuel reads empty when tank is full.
The contact owns a 2007 Hyundai Santa Fe. The contact stated that the fuel gauge fluctuated and provided incorrect readings. The vehicle was taken to the dealer for diagnostic testing. The technician stated that the fuel tank sensors would have to be replaced. Additionally, there was a strong fuel odor in the vehicle. The manufacturer was not made aware of the failure. The fuel sensors were replaced but the fuel odor continued. The vehicle was not repaired. The approximate failure mileage was 57,000.
The gas gauge was fluctuating drastically from one stop until the next one. One minute we had half a tank of gas and we went into a store. When we came out of the store the gas gauge was on E. we drove for a little bit and the fuel light came on as well as the check engine light. The check engine light came on all of a sudden. Took it to the dealership and they diagnosed that both the sensors in the fuel tank had stopped working. I did some research and it appears there is something unique going on with these fuel sensors. Most all the issues I could find were only 2007 & 2008 Santa fes. I would seem highly unlikely that just these two model year have this issue unless they got a defective batch of fuel sensors that went into them or the installation was faulty, etc. It seems to happen just over 5 year mark which is just outside of warranty. I feel that an investigation should be done into this matter.
Check engine light came on and mpg counter (miles per gallon) acting erratically. Brought car immediately to dealer and it was determined that "the fuel sensor was defective" (their words). There is a 5 year/50,000 mile warranty on this part and my car is 2 months over the time limit! the cost of replacement is high ($700) but due to the fact that the sensor tells me how much gas is in the tank, I felt, for safety's sake, it should be replaced. I feel that the timing of the failure of this part is suspect and would like the NHTSA to research whether this is a common occurrence among Hyundai 2007 Santa Fe owners.
I took my 2007 Hyundai Santa Fe to the dealer on 4/6/12 because the gas gauge was fluctuating constantly. I could not tell how much gas was in the tank at any given time. They replaced the gas float during that visit. When I picked up the car from the dealer, the car was filled with strong gas fumes. All of the technicians and service representatives were gone when I arrived so I did not have anyone to talk to about it. I figured the smell would go away but the problem surfaced every time I filled my gas tank more than half full. The smell lessens during the day as the car airs out with the windows open but after sitting overnight or all day with the doors and windows closed, the fumes build up again. I brought the car back to the dealer on 6/27/12 and complained of the overpowering gas fumes every time I put gas in my car. I explained that I noticed a pattern of the fumes becoming worse if the tank was more than half full and I could no longer fill up my gas tank in order to avoid the fumes. They returned the car to me and said they could not smell any fumes nor could they find a possible cause. Everything was said to be fine with the car. After putting gas in the car on 11/16/2012, the car became so overwhelmingly full of intense gas fumes that I instantly developed a headache as soon as I got in it. I brought the car into the dealer the next morning because I am no longer confident the car is safe. I do not want to continue breathing gas fumes and getting headaches when I get in the car. Once again the car was returned to me with no report of a problem. They had the windows and vents open so I am not surprised they did not smell gas. It was suggested that maybe I was topping off the gas tank too much or spilling gas around the gas cap. I was told that there could not be a leak in the seals because if there was, the sensor would go off.
A day after filling my tank the gauge read empty. I tried filling it up again and it need only about two gallons before overflowing. A few months later, when I took the car for an oil change, they said there was no problem. I did explain that the tank release and the gas gauge was not working (I believe that when I visited the dealer and told them about the check-engine light they knew what the problem was. They reset the light but the problem persisted. This happened prior to the 5 years warrant expiration). It got progressively worse and when I went in April of this year, I was told that I needed to fuel senders @ a cost of $about $450 inclusive. The gauge was not working prior to the 5 year expiration and the dealer said that and the tank release were fine. The automobile has a problem just about everyone who owns a 2007 santa fee has a fuel system problem. Please look into this problem and protect consumers from this type of problem. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)
Fuel tank gauge is not registering properly. After a fill up the empty light comes on after driving less than 150 miles. My wife ran out of gas on a busy freeway due to the gauge always reading wrong. We love the car and we are even looking at trading it in for one that gets better mileage from Hyundai. Fuel gauge readings went erratic within 6 months after warranty expired. I have to leave a gallon of gas in my car because the gauge is so bad. Last week while making a left the gas can tipped over and spilled on our small boy. I feel if you have to drive around with a gas card due to a defective gas gauge that many people are now experiencing, it is a safety problem.please let me know asap as I can trade the car in until the dealership rapiers it at 1025 rollins road burlingame, ca 94010 phone: 650-288-1194 reported to ntsb by other: ODI id number : 10457080.
Problem description: Difficult to refuel. Gas pump nozzle keeps shutting off. Diagnosis: Defective canister close valve solution: Replaced by parkway Hyundai valencia free of charge on 09/2010. Problem recurrence: 09/2012 (2 years later) dealer comment: $125 diagnostic fee that can later on be credited to overall cost of repair. Despite recurrence of problem, Hyundai only provides 12 months warranty on parts/labor, ergo, vehicle owner must shoulder all repair expenses (as per parkway Hyundai valencia service agent). Owner comment: There were no charges on the first occurrence of the problem. There should be no reason for parkway Hyundai to charge for a recurrence of a problem on a part that cannot be attributed to neglect or misuse. Currently awaiting response from customer service manager.
2007 Santa Fe fuel indicator has stopped working. Needle stays on E with warning light illuminated or needle fluctuates between empty and half full. Vehicle was one day out of 60 month warranty when problem first noted. This problem has been noted on numerous web sites.
Check engine light came on..the fuel sensor has corroded because of ethanol in the gas. Was told I needed to replace both fuel pumps for a cost of $750 not including labor. I cannot get an inspection sticker because of this.
A D V E R T I S E M E N T S
- Lawrenceville , GA, USA