This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Front seat passenger seat belt retractor is locked. Dealer says seat belt and retractor needs to be replaced at a cost of $900. How many owners are going to spend that much money to replace the most important safety device in the vehicle? Soon after I purchased the vehicle in 2014, the same thing happened to a rear passenger seat belt.
The contact owned a 2014 Hyundai Santa Fe. The contact stated that while driving approximately at 75-80 mph when another vehicle driving at high speeds crashed into the rear of the vehicle causing the vehicle to sway. The contact attempted to avoid crashing into another vehicle but crashed into a concrete divider. When the contact depressed the brake pedal, it failed to respond. As a result, the vehicle flipped over. During the incident, the seat let's failed to retract and secure the contact therefore he collided with the windshield during the impact. The air bags failed to deploy. The contact sustained injuries to his back, ribs, and shoulder that required medical attention. The vehicle was towed and deemed totaled. A police report was not filed. The manufacturer was made aware of the failure. The approximate failure mileage was 70,100.
The contact owned a 2014 Hyundai Santa Fe. While driving 72 mph, the contact struck a deer. All of the air bags deployed and the passenger side seat belt came out of the floor. The police were called and a police report was filed. The driver and the passenger were injured and transported to the hospital by ambulance. The driver sustained a hematoma on the leg. The vehicle was towed to a salvage yard and deemed a total loss. The vehicle was not diagnosed for the seat belt failure. The VIN was invalid. The failure mileage was 49,800.
The contact owns a 2014 Hyundai Santa Fe. The contact stated that the driver side seat belt was peeling and failed to properly restrain the driver. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 13,000. The VIN was not available.
- San Francisco, CA, USA
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When attempting to engage driver's seatbelt, the seatbelt anchor bolt unthreaded/pulled out of its mounting location on the B-pillar. It seems that it was never installed/threaded completely at the factory. Vehicle is approximately 2-3 weeks old.
A D V E R T I S E M E N T S
- Annapolis, MD, USA