This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Hyundai Santa Fe. While being operated 65 mph, the driver's side sun roof shattered spontaneously without warning. The dealer was not contacted. The contact sustained minor cuts, which did not require medical attention. The manufacturer was contacted in regards to the failure and did not assist. The failure mileage was 44,000.
The contact owns a 2014 Hyundai Santa Fe. While driving 65 mph, the panoramic sun roof fractured out on the roadway without warning. The fabric closure was shut, which prevented the fragments from entering the top portion of the sun roof when the failure occurred. The vehicle was driven to the contact's residence and parked. The dealer was notified of the failure and asked the contact to tow the vehicle to the dealer for diagnostic testing. The manufacturer was notified of the failure. The approximate failure mileage was 52,000. Updated 08/22/2017
I was driving down a two lane road about noon on Dec. 22. the temperature was about 70. I was going approximately 60 mph. I was not turning, just going straight down the road. It sounded like there was an explosion. I pulled off the road as the glass sunroof shattered and fell in on my daughter and me. There was no other car near me. Nothing hit my car. I called Hyundai was told that it wasn't covered by them and would be my responsibility to have fixed. I was stuck on the side of the road with the glass literally falling in on us. I closed the cover and we drove very slowly (about 15 miles) to a place where we could vacuum up the glass. It was in both the front and back seats. We cut our hands trying to clean it up but we had no choice. The glass continued to fall as we drove and rain was predicted. We had to do our best to be able to drive it another 30 miles to place to get it worked on. It's been 24 days (yes, rental car fees!) and I still and waiting on my car. I don't want the sunroof any longer because I'm scared it will happen again but I think I'm stuck with it. The man at the repair place believes it was a faulty pressure regulator. I don't have any receipts for the repairs yet because I still don't have my car back. It was very scary and not sure what would happen to someone driving on a busy highway if this occurs.
I was driving about 45 mph on an open road, little to no traffic. The sunroof in my Santa Fe spontaneously exploded. We heard a very loud bang. A large piece of glass flew up and out of my car. Several small pieces of glass fell into the car, on me and my 9 year old daughter (who was in the backseat/driver side). The falling glass ranged from slivers to pea sized to larger than 2 inches. The glass continued to fall into the car. I closed the sunshade on the sunroof to try to keep the rest of the falling glass off of us. I was only about 1/2 mile from home. I drove home and parked in my garage. The panoramic sunroof has 2 pieces of glass. The entire front panel was shattered, and had a large hole just to the right of center. This was after 6pm. I called the Hyundai dealership first thing the next morning. The service person I spoke to stated this was the 2nd exploding sunroof they have seen this month. I had the car towed to the dealership. When we got to the dealership the rest of the sunroof had shattered and fallen into the car. The car was filled with glass. I had 2 small glass slivers in my hand that I easily removed. I have a small glass sliver in my chin still. My daughter has a few small scratches on her stomach (she was wearing a cropped sports top).
Driving on hwy 71 approximately 25 miles South of alexandria, la with the sunroof closed and the interior sunroof liner closed when I heard a loud "explosion" similar to the sound of a shotgun being fired. There was only one vehicle near me, approximately 500 feet ahead of me. I looked to see if the side window had been shot out and to make sure my son, who was sitting in the back, was ok. I then could hear the sound of wind coming from above me. I opened the sunroof cover and discovered a large hole in the forward part of the sunroof, with the remainder of the forward retractable sunroof shattered. I pulled over to the side of the road and noticed that it appeared that the sunroof released upward. I have taken the vehicle to a Hyundai dealer and they are trying to say this is the result of something striking the sunroof, and that they have "not seen this before". I have done research and see that there have been several complaints of this happening including a recent recall of Hyundai velosters for the same problem.
- Gretna, LA, USA
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About 4 pm on Oct 6, 2014, I was driving South on route 101S toward yarmouth, nova scotia, Canada at mile marker 16. It is a 2 lane restricted access highway. There were 2 people in the front seats, one person in the middle row, passenger side. The day was partly sunny, mid 60S, little wind. My sunroof was tilted open and the liner was open halfway to expose the sun roof opening. The speed limit on the road was 100km/hr, and that was my speed. A tractor trailer passed me going the opposite direction, probably at 100 km/hr or a little more. Just as the truck disappeared in my blind spot there was a huge explosion. It sounded like a canon went off just above me. I looked up and saw a huge hole in the sunroof and there was glass all over me, my passengers, and the inside of the car. I immediately slowed down and pulled off to the side of the road when it was safe. I did not hear anything hit the car, nor did we and 3 royal Canadian mounted police find any sign of anything that could have caused the damage after searching both inside the car and along the roadway. About 60 percent of the sun roof was gone, shattered into bits throughout the front, middle and even some into the back of the car. The outside part of the sun roof that was still attached was also entirely shattered. I proceeded directly to a Hyundai dealer who took pictures to document the damage. A warranty repair was authorized. After inspection and cleaning, the sun roof and liner operated correctly, with damage limited to the glass portion of the sunroof. No other roof damage was noted. My concerns are that even though this has been replaced, couldn't it happen again" what is being done to investigate and solve this problem that runs across several years, many makes and models of cars"
About 4 pm on Oct 6, 2014, I was driving South on route 101S toward yarmouth, nova scotia, Canada at mile marker 16. It is a 2 lane restricted access highway. There were 2 people in the front seats, one person in the middle row, passenger side. The day was partly sunny, mid 60S, little wind. My sunroof was tilted open and the liner was open halfway to expose the sun roof opening. The speed limit on the road was 100km/hr, and that was my speed. A tractor trailer passed me going the opposite direction, probably at 100 km/hr or a little more. Just as the truck disappeared in my blind spot there was a huge explosion. It sounded like a canon went off just above me. I looked up and saw a huge hole in the sunroof and there was glass all over me, my passengers, and the inside of the car. I immediately slowed down and pulled off to the side of the road when it was safe. I did not hear anything hit the car, nor did we and 3 royal Canadian mounted police find any sign of anything that could have caused the damage after searching both inside the car and along the roadway. About 60 percent of the sun roof was gone, shattered into bits throughout the front, middle and even some into the back of the car. The outside part of the sun roof that was still attached was also entirely shattered. I proceeded directly to a Hyundai dealer who took pictures to document the damage. A warranty repair was authorized. After inspection and cleaning, the sun roof and liner operated correctly, with damage limited to the glass portion of the sunroof. No other roof damage was noted. My concerns are that even though this has been replaced, couldn't it happen again" what is being done to investigate and solve this problem that runs across several years, many makes and models of cars"
Driving on highway when without warning the closed sunroof blew out with a large bang. No impact with any object. Driver and passenger showered with broken glass. Car purchased new only two months ago.
Panoramic sunroof, the section of glass that opens, exploded while driving 70 mph down the interstate. There were no cars within 1/4 mile of me, and no overhead bridges, so nothing hit the roof, it just exploded. In fact, looking from the exterior, it is clear that the glass blew outward, because the perimeter of the whole is convex facing outward, and most all of the glass, including the wind guard were blown onto the highway. The upholstery liner was ripped as well. So thankful that I was by myself, and that my 8 year old daughter and wife were not in the car. In my mind, this is clearly a manufacturer's defect. Could you imagine if a windshield were to do this?? you never hear that happening, so they are obviously cutting corners on these sunroof panels. Hyundai is repairing it for free, but I will always be paranoid about it happening again.
A D V E R T I S E M E N T S
- Bridgeport, PA, USA