I had BlueLink Remote Services on my Santa Fe and recently renewed the services. However, my remote services stopped working sometime before the renewal date. I didn't think much of it until I couldn't get them to work after the contract renewal. To make a long story short, after numerous calls and service appointments I discovered that I don't get any cell coverage on my driveway. The problem is only my driveway and approximately 1/2 mile radius. When I call in to BlueLink all I get is a statement that cell coverage can be spotty and Hyundai has no control over cell. I find this very offensive as the service used to work fine so either Hyundai changed carriers or the local cell tower has a problem. Trying to get someone in BlueLink to look into why the service has stopped working is an impossibility. I'm sure someone in Hyundai knows who the carrier is and can refer the problem for repair. Why do they treat their customer's like morons?
A D V E R T I S E M E N T S
I had BlueLink Remote Services on my Santa Fe and recently renewed the services. However, my remote services stopped working sometime before the renewal date. I didn't think much of it until I couldn't get them to work after the contract renewal. To make a long story short, after numerous calls and service appointments I discovered that I don't get any cell coverage on my driveway. The problem is only my driveway and approximately 1/2 mile radius. When I call in to BlueLink all I get is a statement that cell coverage can be spotty and Hyundai has no control over cell. I find this very offensive as the service used to work fine so either Hyundai changed carriers or the local cell tower has a problem. Trying to get someone in BlueLink to look into why the service has stopped working is an impossibility. I'm sure someone in Hyundai knows who the carrier is and can refer the problem for repair. Why do they treat their customer's like morons?
- Andre R., Waldorf, MD, US