9.6
really awful
engine problem
At 103,000 miles timing chain shattered with no warning. Blew the cover off the motor. Had towed to Washington, PA Hyundai. Replaced timing chain valve cover gasket and timing chain cover. They said they canged the oil. at 106,000 miles the engine siezed while driving. No oil on dipstick. No sludge in oil pan. Hyundai Corporate said that they will cover 70% of engine replacement. Will not discuss further. I have been without a car now since March. Cost to replace engine in $15,000!
- Thomas D., Hanover, PA, US
My engine seize while driving and the car was not starting after.
There were no lights or warning (low oil).
Needed to pay for towing to the dealership.
They informed me the engine needs to be replaced and gave me an estimate of $13,000 for a use engine with 184,000 km on it. This is outrageous and not worth the money.
- isabelle1078, Ottwaa, ON, Canada
According to Hyundai this is a problem with the 2013-2014 but not with the following years? The research that I have performed shows this to be an issue with the 2.4L engine in ALL years! States it is not covered under the warranty due to inadequate oil changes even though I have documentation otherwise. Local dealership has tried to claim it is a problem with Wal-Mart not changing the oil instead of admitting there is a problem with their engine. I just want my engine replaced under warranty as it is supposed to be and to stop Hyundai from doing this to someone else.
- zaidensgdaddy, Paragould, US
Traveling back from the holidays my car stopped accelerating while on the highway. i managed to pull off before anyone hit me. Once i pulled off the car stopped altogether, i couldn't get it to turn over. I had to be towed to a dealership in San Antonio TX about 2 hours from my home in Austin TX. The dealership kept it about a week before they reported that my engine had seized and all i can do is replace the engine. The warranty refused to cover, they insisted it was due to not maintaining the oil changes. I provided a few copies of oil changes that i done the most recent in November. My car was not due for another oil change until February. They reported that there was little oil in the vehicle and sludge. My car is only 2yrs old everyone I've spoken to has said that even if i didn't change the oil the vehicle is so new it shouldn't have caused that kind of damage. I did maintain my vehicle with regular oil changes because i didn't do it at Hyundai they are refusing to cover the cost. The dealership itself has been horrendous to deal with, not returning my calls, when i asked to speak with the GM they said they didn't have one and refused to give me any contact information. The service manager told me there were metal shavings in my engine and then back tracked and said oh wait i deal with a lot of cars maybe it wasn't yours, let me check. She has yet to respond to that question and refused to send me pictures or documentation of what's wrong or a written estimate to fix it. I've heard that there was a similar issue with the Sonata's having problems with the engines seizing. At a loss with what to do at this point. Fair warning, don't buy a Hyundai.
- Cristina G., Austin, TX, US
A D V E R T I S E M E N T S
Bought a used 2015 Hyundai Santa Fe limited 3.3L had amazing service records oil always changed well.
Maintained even had it checked out further was just serviced new oil didn’t even have it for a month started to making a knocking noise no check engine light took it in and it was bone dry of oil. They couldn’t find any leaks but now is about to throw a rod after reading many complaints this sounds like a known issue that Hyundai is refusing to address!! Was quoted over 20,000 for a new engine I haven’t even had it a month with amazing service records. My last Santa Fe drove for almost 300,000 miles with few issues. Hyundai you need to address this!
- Megan M., Nampa, US