This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
About three weeks after we bought the SUV, a small rock hit the windshield while we were driving on the freeway, causing a quarter-sized crack. We had it repaired. A week later, two more tiny chips appeared on the windshield. We didn't even notice anything hitting the windshield, and we only drove it on city roads with normal road conditions. The windshield seems to have very soft glass and gets cracked or chipped very easily in regular driving conditions. We've never encountered windshields this weak in our 20 years of driving experience. We feel it poses a potential visibility hazard for the drivers.
I purchased this SUV new and noticed an issue with the automatic intermittent wipers. The dealership has replaced the windshield sensor and issue is now unreliable at best. Service department told me to simply wipe the sensor off or pour water onto the sensor to get the wipers to work. That seems to work for about 3 wipes and then stops again. Also, the driver seat changes position by itself while driving, and the advanced cruise control failed to provide any braking and almost caused me to rear end a stopped car in freeway traffic. Additionally the advanced braking system does not work at all... I had the salesman check the settings and they are turned on, but do not provide any braking function. The alert system does provide a warning if a car turns a corner in front of me, but fails to take any action.
- Spokane Valley, WA, USA
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- Simi Valley, CA, USA