This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The windshield showed a semi circular crack on the upper center directly below the rear view mirror cluster. It happened during a day of exceptional heat there is no indication of impact and the crack is symmetrical.The plastic cover of the rear view mirror broke simultaneously with the appearance of the windshield crack.
Vehicle sun/moon roof exploded/shattered while driving on the highway with no apparent external cause. Sunroof was closed, driving middle lane, slightly below speed limit. Fortunately the material blind was closed otherwise the glass could have struck the occupants. Drove to manufacturer dealership who insisted it was a stone and not a manufacturer defect and to claim through insurance, which means a $1000 excess. I know this happens on various vehicles, noted on many forums.
Windshield started to crack after 150 miles on the car from driver side spreading across whole line of sight. No visible or audible rock hit the windshield
About three weeks after we bought the SUV, a small rock hit the windshield while we were driving on the freeway, causing a quarter-sized crack. We had it repaired. A week later, two more tiny chips appeared on the windshield. We didn't even notice anything hitting the windshield, and we only drove it on city roads with normal road conditions. The windshield seems to have very soft glass and gets cracked or chipped very easily in regular driving conditions. We've never encountered windshields this weak in our 20 years of driving experience. We feel it poses a potential visibility hazard for the drivers.
I purchased this SUV new and noticed an issue with the automatic intermittent wipers. The dealership has replaced the windshield sensor and issue is now unreliable at best. Service department told me to simply wipe the sensor off or pour water onto the sensor to get the wipers to work. That seems to work for about 3 wipes and then stops again. Also, the driver seat changes position by itself while driving, and the advanced cruise control failed to provide any braking and almost caused me to rear end a stopped car in freeway traffic. Additionally the advanced braking system does not work at all... I had the salesman check the settings and they are turned on, but do not provide any braking function. The alert system does provide a warning if a car turns a corner in front of me, but fails to take any action.
A D V E R T I S E M E N T S
- San Antonio, TX, USA