really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
110,539 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

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2002 Hyundai Sonata suspension problems

suspension problem

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2002 Hyundai Sonata Owner Comments (Page 1 of 3)

problem #43

Jun 302016


  • 86,000 miles


The contact owns a 2002 Hyundai Sonata. While driving 40 mph, the front driver side lower control arm fractured and damaged the front axle, strut, front fender, and front tire. The vehicle was towed to an independent mechanic. The contact sustained injuries to the neck and lower back, but did not require medical attention. The vehicle was not included in NHTSA campaign number: 09V125000 (suspension). The manufacturer was notified of the failure. The approximate failure mileage was 86,000.

- Stratford, CT, USA

problem #42

May 252016


  • 151,946 miles
The vehicle started making a noise and driving weird. It looked like one tire was pointed straight and the other tire turned slightly. I stopped at a gas station to see what was wrong and they said the a frame was almost rusted into. I had already had the metal in the rear of the car replaced from being rusted out near were the shock attaches. I have researched and seen where several Sonatas have been recalled due to severe rust issues. The body even has been rusting badly. The bigger concern is the frame. I am afraid to drive it now. Do not know what recourse I have. This happened while driving. The car is now parked and am afraid to move it, even to a garage.

- Langley, KY, USA

problem #41

Oct 212014


  • miles
Server subframe rust right side about to break and not taking gas in fuel tank

- Johnson, TN, USA

problem #40

Nov 122015


  • 136,000 miles


Rear upper control arms (passenger and driver) had broken during normal driving conditions. The break is where the extensions connect to the bushings. Corrosion seems to be the culprit because the metal had rotted very thin and became perforated.

- Lisbon, OH, USA

problem #39

Mar 152014


  • 105,000 miles
The contact owns a 2002 Hyundai Sonata. While driving approximately 33 mph, the contact's vehicle struck a pothole. As a result, the contact veered to the right and crashed into another vehicle. The air bags deployed. The contact sustained a neck injury that required medical attention. A police report was filed. The vehicle was taken to an independent mechanic where it was diagnosed that the subframe was rusted and failed to support the control arm. The technician informed that the subframe needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and stated that the VIN was included in NHTSA campaign number: 09V124000 (suspension). The failure mileage was 105,000.

- Memphis, TN, USA

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problem #38

May 302015


  • 81,000 miles
I backed out of the driveway and the subframe on the passenger side collapsed and the tie rod and cv joint came loose. The steering went out. A certified frame mechanic said the sub frame rusted out.

- Lexington, KY, USA

problem #37

Dec 222014

Sonata 6-cyl

  • miles


Noticed pulling to right as driving, along with rattling in front end. Found that driver front subframe near lower suspension mount is completely rusted through. Discovered that this is a noted issue with these model vehicles and that a recall has been issued by the manufacturer. Due to obvious safety concerns I would like to know how to proceed with this concern.

- Omaha, NE, USA

problem #36

Dec 092014


  • 156,000 miles
Alot of problems with this car.

- Roebling, NJ, USA

problem #35

May 222014

Sonata 4-cyl

  • 158,000 miles
Was driving down the when I heard a pop sound that had came from the curbside of the vehicle then the car started pulling to the right side of the road and did not really think to much about because thought needed to just have alignment done to the vehicle then next Friday I had take the car to have the alignment done on the vehicle they called me and said that the sub-frame of the vehicle was rusted in half and that it was unsafe to drive. I looked up the recalls on the vehicle and seen where it had a recall for the sub-frame rusting and set up a apt. To have it taken care of but they are saying that since my car is not registered in one of the salt-belt states that they are not going to honor the recall even though the rust is there and the sub-frame is rusted in half and the lower control arm is rusted off. Ref #[xxx]. information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Boones Mill, VA, USA

problem #34

Apr 232014

Sonata 6-cyl

  • 156,000 miles
My son was operating the vehicle and was making a left turn. During the turn, the right front wheel buckled under and the vehicle became inoperable. Vehicle was towed to a repair facility. They found that there was significant corrosion in the sub-frame which caused it to fail. I have done some research on NHTSA site and it appears that campaign 09V124000 describes the issue. I have contacted Hyundai. They have instructed me to have to vehicle delivered to local dealer for inspection to determine if it is covered under a recall program. Their first response was to tell me that the recall was only covering certain states, Kentucky not being one of them. When I told them I had purchased the car used and had no way of knowing what other states the vehicle had been in, they agreed to examine the vehicle. I believe the vehicle repair should be covered since the damage is as described in the recall notice.

- Louisville, KY, USA

problem #33

Dec 192013


  • 55,086 miles


The contact owns a 2002 Hyundai Sonata. The contact stated that while driving approximately 25 mph, the vehicle would abnormally drift to the right. The contact also stated that a loud noise was heard from the vehicle whenever driving over an uneven road surface. The vehicle was taken to an independent mechanic however, no repairs were performed. The manufacturer was made aware of the defect. The failure mileage was 55,086.

- Baltimore, MD, USA

problem #32

Nov 132013

Sonata 6-cyl

  • 202,000 miles
The contact owns a 2002 Hyundai Sonata. The contact stated that the front subframe motor and suspension was found to be severely corroded. The manufacturer advised that the VIN was not included NHTSA campaign number 09V124000 (suspension) the vehicle was not repaired. The failure and current mileage was 202,000.

- Maynardville, TN, USA

problem #31

Sep 142013

Sonata 6-cyl

  • 129,000 miles
After having increased difficulty controlling the car, I took it to my tire dealer for an alignment and was told that they could not help me because the frame was "broken" and was shredding my rear tires. I called Hyundai corporate and was told that there was a recall on the subframe and was advised to take the car to my local dealer for inspection. Upon inspection, I was told that it was covered on the recall and left it with them for two days for repair. When I picked the car up, I was told that the front was repaired at no cost to me, however, the rear (which is what I went in for) was in very bad shape but it was not covered and would cost me $1,500 to repair it. I cannot understand how the front of a frame can be part of a recall, but the rear is not. "???" and I cannot understand why the local dealer didn't call to tell me this before he did the work on the front. Had I known how much it was going to cost me, I would have told him not to bother. Should I choose to keep the car, in addition to $1,500 to repair the rear frame, I will also need to buy two tires to replace the two which this rear frame is shredding. Unbelievable.

- Meriden , CT, USA

problem #30

Aug 212013


  • 89,727 miles
The contact owns a 2002 Hyundai Sonata. The contact stated that while driving over a pot hole at approximately 25 mph, the vehicle began to pull to the left independently. The vehicle was taken to an authorized dealer, who informed the contact that the front end sub frame cradle was completely fractured. There was a recall associated with NHTSA campaign id number 09V124000 (suspension) however, the contact's VIN was not included in the recall. The vehicle was not repaired. The manufacturer was notified of the problem. The approximate failure mileage was 89,727.

- Warsaw, IN, USA

problem #29

Sep 282012

Sonata 6-cyl

  • 260,000 miles
My car had been experiencing pulling to the right and I was replacing the right front tire every week. It felt as if the tire was going to fall off. I took it to my dad whom in turn got a mechanic to look at it. The mechanic said that the K frame was broken. He tried welding it. The weld held for about two weeks. After researching the problem I found that there is a recall and settlement from Hyundai. I called the customer service department who in turn gave me a case number and had be take the car to the dealership. They inspected the car and determined that my car didn't fit the criteria. I'm confused by the fact that so many vehicles like mine have the same problem but they don't fit the "criteria". something is wrong. And it's more than corrosion or the lack of.

- New Market, AL, USA

problem #28

Jan 192013


  • 130,000 miles
The contact owns a 2002 Hyundai Sonata. The contact stated that after installing a new axle on the vehicle, he was informed that there was internal corrosion of the front sub-frame and thinning of the sub-frame steel. The contact was informed of a recall for NHTSA campaign number: 09V124000 (suspension). The manufacturer was notified of the failure. The vehicle had not been repaired. The failure and current mileage was 130,000.

- Largo, FL, USA

problem #27

Mar 212013


  • 161,000 miles
After having repairs done under campaign 089 sub frame corrosion by Hyundai and paying $500 for axle repair, 2wks later the opposite wheel collapsed out of the ball joint. $900 repair bill and dealer indicated this was not related to the sub-frame recall. This is now 2 incidents where the wheels fell off the car while the driver was driving the car. Both were thankfully at low speeds in a parking lot.

- St Joseph, MI, USA

problem #26

Feb 222013


  • 161,000 miles
Wheel collapsed into wheel well - repaired under campaign 089 sub frame corrosion by Hyundai. Still had to replace axle and axle boot - $500 dealer repair.

- St Joseph, MI, USA

problem #25

Mar 042013


  • 184,000 miles
The contact owns a 2002 Hyundai Sonata. The contact stated that while driving at various speeds, the vehicle would veer to the right and would also fail to shift into gear. The vehicle was taken to an independent mechanic, who diagnosed that the front passenger side axle was fractured due to corrosion of the frame. The manufacturer was not made aware of the failure. The vehicle was repaired. The VIN was not available. The failure and current mileage was 184,000. Updated 5/7/13 the consumer stated the repair cost was reimbursed. 05/17/2013

- Louisville , KY, USA

problem #24

Jan 252013

Sonata 4-cyl

  • 156,000 miles
The right side sub-frame of my 02 Hyundai Sonata I just found out has rusted through and the lower control arm has separated causing the axle to pop out, this happened as I was driving and almost caused a wreck... I thought I need alignment but, found out that I need replace subframe. The car is very well maintained and even though it was once in a northern state (that's where I bought it..in New York) I do not think this uneven rusting of the subframe is normal. I checked and found that there was actually a recall of this vehicle for the exact this same reason, I am planning to call Hyundai.

- Hinesville, GA, USA

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