This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Hyundai Sonata. The contact stated that while his grandson was holding the inside rear driver's side door handle to exit the vehicle, the door handle cut his hand and he started bleeding abundantly. The contact and other family members were able to provide first aid to his grandson. The contact also stated that while holding the inside front passenger's side door handle to exit the vehicle, the door handle cut his hand. The contact immediately sought medical assistance at the nearest pharmacy. The contact stated that the vehicle door handles shining coating had peeled off and the remaining part of the coating had curled up and formed sharp blades. The vehicle was taken to the dealer where it was diagnosed that all four door handles needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact that they would send out a field technician to inspect the vehicle. The contact stated that the manufacturer followed up and inquired for his signature so they could proceed with the inspection of his vehicle. The failure mileage was approximately 90,000.
The contact owns a 2009 Hyundai Sonata. The contact stated that the driver's side front door was unable to be opened from inside the vehicle. The contacted rolled the window down and unlocked the door using the outside door handle. The vehicle was taken to key Hyundai located at (4660-100 southside boulevard, jacksonville, fl 32216 (904) 642-6060) where the technician inspected the door and determined that the door handle clip fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 163,881.
The contact owns a 2009 Hyundai Sonata. The contact stated that the interior door handle on the front driver's side fractured. The contact sustained a laceration to the left hand as a result of the failure. The contact did not seek medical treatment for the injury however. The vehicle was not taken to the dealer or repair shop. The VIN was unavailable. The manufacturer was made aware of the issue and provided no assistance. The current and the failure mileage was 36,500.
- Norristown, PA, USA
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- Cincinnati, OH, USA