really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
41,273 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Hyundai Sonata steering problems

steering problem

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2012 Hyundai Sonata Owner Comments (Page 5 of 7)

« Read the previous 20 complaints

problem #56

Feb 092015

Sonata 4-cyl

  • 21,348 miles


Earlier that day the wrench was lit up on the dashboard, but it disappeared. I was driving out of my neighborhood at about 15-20 mph and the screen read "warning! do not drive! irreparable damage to ? I can't remember" it started to freeze the driving. Then I parked it and it would not start back up. It was towed to the dealer and they replaced the battery and hpcu. It scares me to think what would have happened if I was on the freeway. I bought this car April 20, 2014 and now can just get 2/3's what I paid for it. Sad, but true. When I get some money I will be trading this in as I am nervous driving this car now.

- Arlington, TX, USA

problem #55

Dec 022014


  • 102,000 miles
The contact owns a 2012 Hyundai Sonata. The contact stated while driving 60 mph, the steering wheel started to vibrated violently as the steering seized. The contact refrain from engaging the brakes or accelerator pedal in order to allowed the vehicle to come to a complete stop on the median. The vehicle was taken to an independent mechanic, where it was diagnosed that the steering column intermediate shaft universal joint needed to be repaired. The vehicle was not repaired. The contact referenced NHTSA campaign number: 10V457000 (steering). The manufacturer was notified of the failure. The approximate failure mileage was 102,000.

- Clewiston , FL, USA

problem #54

Nov 102014


  • miles
The contact owns a 2012 Hyundai Sonata. The contact stated that the steering wheel was extremely difficult to turn. The contact mentioned that the steering wheel was making a clicking noise. The vehicle was taken to a mechanic who indicated that the vehicle needed to be taken to an authorized dealer for further inspection and diagnosis. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was not available.

- Agusta, GA, USA

problem #53

Jun 062014


  • 60,000 miles


The vehicle drifts from right to left constantly at high speeds. I have drifted into other lanes of traffic. I have taken the car to the dealer twice. The service writer witnessed the problem with me driving at 60mph, however the service tech test drove the car in the city at low speeds (below 45mph) and the car does not exhibit the problem at lower speeds. I had researched the electronic power steering problems reported by others. I went to the service manager and provided 43 other similar complaints about the steering problem and a suggestion how to fix it, but he insisted he did not have time to test drive the car with me and he didn't believe there was a problem with the car. The problem continues to worsen as the car is now exhibiting the drift at lower speeds. I definitely think this is a serious safety issue and I reluctant to take this car of long trips.

- Murrells Inlet, SC, USA

problem #52

Sep 292014


  • 18,000 miles
The contact owns a 2012 Hyundai Sonata. While driving approximately 5 mph, the contact heard a clicking sound coming from the steering column. The vehicle was repaired according to NHTSA campaign number: 14V434000 (transmission), but the failure recurred. The dealer stated that both front axles fractured and caused all four tires to be worn prematurely. The vehicle was repaired. The manufacturer was not notified. The approximate failure mileage was 18,000.

- Fort Lauderdale, FL, USA

problem #51

Aug 222014

Sonata 4-cyl

  • 23,445 miles
Upon exiting highway ramp, while steering a left turn off of the ramp, I heard a fairly loud thud sound. Once I came out of the turn the sound disappeared. This noise was startling, as I had just purchased the car. I reviewed the carfax and did not note any previous accidents or damage reports and the vehicle had only one previous owner with a personal lease. I have had control arm problems in the past with my Pontiac Grand Am and this sound was very familiar to me. This can be a serious issue and on the road or highway. This could cause injury to myself and other drivers if the control arm breaks and pull from the axle.

- Willoughby , OH, USA

problem #50

Aug 272014

Sonata 4-cyl

  • 21,287 miles


I took the vehicle for a routine oil change and pointed out to the technician that there was a "clicking" when I turned the steering wheel and that it was loose. He stated to me that this was a big problem with this model year and that it would get progressively worst. I then asked if there was a recall concerning this issue and he said not yet. I would have to schedule an appointment to get it fixed and possibly at my own expense. This appears to be a manufacturer defect and should be covered by the manufacturer.

- Kissimmee, FL, USA

problem #49

Aug 092014

Sonata 4-cyl

  • 72,000 miles
While in transit vehicle power steering went out, this immediately caused a difficult operating experience and could have caused an accident.

- Canal Winchester , OH, USA

problem #48

Mar 042014

Sonata 4-cyl

  • 41,100 miles
Vehicle becomes difficult to keep in straight line at speeds above 70 mph. Steering wheel seems to stick in current position, requiring additional pressure to turn. It is as if the steering is held in position by a magnet and the magnetic field has to be broken in order to turn the wheel. Steering then "jumps" to new position instead of turning smoothly. Problem seems to get worse the longer it is driven at high speed.

- Sunrise, FL, USA

problem #47

Feb 102014

Sonata 4-cyl

  • 61,000 miles
Vehicle drifts left this has been an ongoing problem but now the vehicle just started with a slop in steering or a dead zone two inches of play in the steering wheel, where the car drifts and you have to correct constantly, causing an unsafe over correction to stay in your lane of travel at highway speeds of 70 mph and gets worse the longer you drive it one hour or more. It feels like the steering linkage dis-connects and then engages.

- Fort Mill, SC, USA

problem #46

Aug 012012


  • 34 miles


It is nearly impossible to keep the car driving in a straight line. I am constantly having to over correct the problem. It is very hard to drive especially on the interstate. I feel like the car constantly wanders and now we are having problems when we are correcting the car the wheel is starting to stick. This is very scary and I worry for my safety as well as my four year old and my wife's. please do something about this problem I know we are not the only ones having this issue!

- Urbandale, IA, USA

problem #45

Nov 182013

Sonata 4-cyl

  • 24,000 miles
My 2012 Hyundai Sonata steering is not working properly, it is pulling to the left and requires constant corrections. It is very unsafe at highway speeds and does not want to stay in its lane. It has been in the shop twice in the last 2 months, once for an alignment and once for changing the setting for the electric steering. I informed Hyundai of America about my problem and was told the car should be working as it should and that is all they can do.

- Houston, TX, USA

problem #44

Jan 062012

Sonata 4-cyl

  • miles
I have had issues galore with my car since the day I drove it off the lot. First issue and still is just gave up on bringing it back was the steering that drifted. Then I had a sound coming from the rear of the car that made a loud noise. I also have a sound coming from the sun roof. After that I had a oil leak in it's first year. My radio went out, my driver window stop working. My turbo quit on me. Battery died. I was stranded by the car 3 times. It would turn over fast but not crank. I called road side on one of those. My air bag lights come on while driving down the road. It rattles like cheap parts. I have called Hyundai with no response as of yet. The dealership says they can't do anything. I pay a car not for a car I don't trust to drive.

- Biloxi, MS, USA

problem #43

Oct 012012

Sonata 4-cyl

  • 3,000 miles
Car has been wandering all over from left to right and all roads. 2nd Sonata in three years both with the same problem. Constantly correcting the steering to keep the car straight.

- Holbrook, NY, USA

problem #42

Aug 042013

Sonata 4-cyl

  • 52,151 miles
While driving on interstate 77 North bound in North Carolina I noticed the passenger safety seat belt light was flickering but there was no one or nothing on the seat to warrant the light turning on. So I reached over and snapped the seat belt in and the light turned off. About 10 miles afterwards the eps light starts flicking as well as the brake indicator on the dash, next thing you know the engine shuts down and power steering goes stiff. I manage to pull to the shoulder avoiding getting struck by a car or truck and I am not able to turn on the car back on. I am able to turn on all other items ( radio, turn signals, interior lisghts) I am not able to use the blue link service so I had to call aaa and have the car towed to the nearest dealership 18 miles away. I will have to wait until the dealership looks into the issue, its Sunday and the service department is closed.

- Montgomery, NY, USA

problem #41

Feb 292012


  • 14 miles
Car veered rapidly to the left when steering wheel released. Dealer changed shock in rear. Now car wanders excessively and is hard to keep in lane at highway speeds. Car has been "realigned " 3 times in 16 months to no avail. Vehicle is tiring on ling trips.

- Oceanside, NY, USA

problem #40

Feb 142012


  • 1,100 miles
2012 Hyundai Sonata gls requires constant steering input to track straight down interstate. Left right left right. This is an unsafe operating condition. Steering is way too sensitive. Also cruise control fails to disengage intermittently. Dealer can not replicate therefore can not repair.

- Pueblo West, CO, USA

problem #39

Apr 122012

Sonata 4-cyl

  • 944 miles
We purchases this vehicle in 2012. We noticed that when driving we have to hold the steering wheel really tight to stay in highway lanes. When driving on the highway the steering pulls right and left causing us to wander really close to others lanes. We have brought the car back several times during the last year and the dealer is unable to fix it. We feel very unsafe when driving on highways and fear an accident is waiting to happen.

- Beaumont, CA, USA

problem #38

Aug 152011

Sonata 4-cyl

  • 300 miles
The contact owns a 2012 Hyundai Sonata. The contact stated that when attempting a turn, the steering wheel would tighten. The vehicle was taken to the dealer but they were unable to duplicate the problem. The vehicle was not repaired. The manufacturer was not notified. The approximate failure mileage was 300.

- Michigan City , IN, USA

problem #37

Jun 142013


  • 18,210 miles
As a result of the wandering steering issue, I have concluded my 2012, Hyundai Sonata limited 2.0T is unsafe. Up until this report, I have tolerated the steering. On June 14, 2013, I nearly crossed over the center of a two-lane highway nearly hitting an 18-wheel semi truck head on. The steering is not safe. Due to the very light nature of the steering and lack of progression just off center, there is too much play in the center of this electric power steering system. This play results in a slight delay in response to small steering inputs. Along with a poor factory suspension setup that is too stiff, the car easily begins to wander on even the smoothest of roads. An example is noted. Car moves right. I respond with left input. Car moves left. However, delay in steering response to center car results in overshooting center position of the lane. Then have to provide right steering input, again with delay in response to input. As a result, the car becomes stuck in a left to right oscillation. Even if I lighten up on the inputs, I cannot eliminate the oscillation because no road is perfectly flat. Add in crosswinds, it only gets worse. I am aware of numerous reports concerning the wandering steering of the Hyundai Sonata. I am also aware of some owners having the steering mode changed to sport, but I am not convinced this will help much if I choose to have this done. The poor suspension (too much damping) along with the low profile tires will still be there, and I cannot believe they can get the steering to work well with the suspension. Overall, the light, slow to respond steering and a too stiff suspension are not a good match for each other under daily driving. The steering is progressive during more aggressive driving, even though it lacks good feedback.

- Augusta, GA, USA

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