This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My car is 9 years old with less than 111,000 miles and has been reliable with no major problems. In mid July, my car was running fine until it wouldn't start. My car had started right up 2 times earlier this day with no indication there was a problem. No warning lights of any sort had been on and the car seemed to be running normal. When the car wouldn't start I tried to jump it off in case it was the battery but after that failed I had to have the car towed. I had it towed to a mechanic who said the engine was seized and there was very little oil in the car. I had the oil changed regularly about every 3000-4000 miles and did not have an oil leak which meant the engine was burning and excessive amount of oil. I had to have the car towed a 2nd time from the mechanic to the dealership who also confirmed the engine had seized and found this had been a problem with various years of this model car. This is a safety issue considering the car gave no warning that something wasn't working properly and in danger of engine failure.
The contact owns a 2013 Hyundai Sonata. The contact stated while driving at 57 MPH, the accelerator pedal was depressed and the vehicle stalled. Several unknown warning lights were illuminated. The contact was able to veer to the side of the road. The contact saw white smoke coming from underneath the hood of the vehicle. The contact exited the vehicle and noticed a strong rubber-burning odor. The vehicle was towed to an independent mechanic where it was diagnosed that the engine had locked up. The contact associated the failure with NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline). The vehicle was not repaired. The dealer and the manufacturer were notified of the failure. The failure mileage was approximately 128,000.
The contact owns a 2013 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the engine revved loudly and then the vehicle lost motive power. The vehicle was towed to an independent mechanic who related the failure to NHTSA Campaign Number: 15V568000 (Engine) however, the VIN was not included in the recall. The vehicle was then towed to the dealer where it was diagnosed that there was sludge in the engine oil, causing the engine to seize. The dealer informed the contact that the warranty was voided due to the previous owner's failure to maintain the oil change. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and advised the contact to tow the vehicle to the dealer. The failure mileage was approximately 122,000.
- Oxon Hill, MD, USA
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The contact owns a 2013 Hyundai Sonata. The contact stated while accelerating at various speeds, she heard a loud knocking noise at the front of the vehicle. The oil warning light illuminated. Additionally, the vehicle was taken to an independent mechanic where the oil was changed but the oil warning light remained illuminated. The contact then stated that five to six hours later while driving, the engine failed. The vehicle was towed back to the independent mechanic where it was diagnosed that the engine needed to be replaced. The dealer was notified of the failure and the contact was made aware of the vehicle recalls. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was out of warranty and advised to contact the NHTSA Hotline. The failure mileage was approximately 98,000.
I was traveling north on interstate 295 in New Jersey at 65 mph in the left lane. Without warning my car stated to go into shut down mode loosing speed and forced me to exit onto rt70 in cherry hill when all the dash warning lights came on and the engine shut off. I pulled over to a safe haven. I checked the oil dipstick which was full. I tried to restart the engine and starting hearing a loud metal tapping sound from the engine with multiple dash board warning lights flashing. I immediately shut the car off and called for a 70 mile tow home. I had to Uber other family members home do to no safe seats for 4 people in the tow truck. I started a case number 20174138 with Hyundai corporate customer service.
My car has been having issues for the last 3 years and dealership replaced the water pump 2 years ago. Went back to the dealership for engine issues like hesitation and stalling several times and they said they can-€™t find an issue, they adjust the brake light switch one time as they said they had the code for it, but the car still has the hesitation and stalling issue which they wanted to charge me again for a diagnosis. I looked up online and there are actually recalls for the engine connecting Rod and probably these recalls were cleared by the dealership from my previous visits but I can assure that the engine was not replaced nor the fuel system was not inspected at that time.
Driving at freeway speed and car shutdown. Multiple warning lights and warning alert continuously chiming just like connecting rod bearing Recall campaign 953 states. Car went into Limp Mode. I called and had a tow truck take the car to Hyundai service center. Service center contacted Hyundai and was instructed to borescope engine, take pictures, etc and send data to Hyundai. Took one week to hear back that Hyundai concluded it supposedly isn-€™t rod bearing failure even though the car is doing everything Campaign 953 says it would if rod bearing failure is the issue. I asked the service center if my vehicle had campaign 953 knock sensor software installed and they told me no because it didn-€™t affect the hybrid models, which is not true as the recall states Hyundai Sonata hybrids from 2011-2013. I believe my vehicle has been damaged by the issues prompting Hyundai to issue the recalls and do not want to pay for my vehicle. They did not get an independent center to make a determination. Of course they aren-€™t going to claim it as their fault if they are the only ones who get to check it. I believe Hyundai knows these vehicles pose a risk to owners lives and choose money over our lives. If you look up the other engine issues on this site you will see that the VINs are very similar and likely very close in manufacturing protocols, hence so many having these life-threatening issues. I asked the service center how much it would cost for an engine and they told me that since Hyundai has a lot of issues with parts to fix this issue that they would have to rebuild the engine at a cost of $17-18,000! An outside source should be able to check the issue and give Hyundai their findings in order to properly address this very dangerous issue.
We were notified that due to a recall Hyundai has they have increased the original engine warranty from the standard 100,000 mile to a 150,000 miles then we were later notified they had increased it to an unlimited mile engine warranty for the original owner. I ask because the engine in my wife's car started "knocking" while we were on the freeway in Medford, Oregon forcing us to stop, we had it towed to the Hyundai dealership in Medford on June 1st. We have made MANY calls and gone by to try and find out the status on our car and have not been told what the problem is, matter of fact we have not received a call back on any of our calls to the dealer. I filed a complaint with Hyundai USA. They talked to me, got the facts and advised they would call me in "3 days". They also missed the return call to us. I responded to Hyundai USA again yesterday and they just called me, when I asked what the status of my car was the person advised me the dealer was going to contact me (this will be the 5th time but it hasn't happened yet) they are waiting for a specialist to come out and identify/evaluate the problem and its cause. I told them "no one" has contacted me with any information on my car since June 1st. The factory warranty is 100,000 on the engine (per the recall extended to lifetime), my car has 87,000 miles on it. The cause should have little to nothing to do with it getting repaired. Its been serviced by Hyundai dealers since we purchased it. The day the engine began knocking the very first thing I did while waiting for the tow truck was pop the hood and check the oil and other fluid levels, i have never had oil consumption issues. All were in the full/normal range. It has been over 2 months without any information on our car. We live in Northern California and the nearest dealer is in Medford Oregon 1 hour away. I have an open claim with HyundaiUSA 20032955, also not responding to my emails.
The contact owns a 2013 Hyundai Sonata. The contact stated that while his wife was driving 65 MPH, an unknown warning light illuminated. The driver pulled over and the engine seized. The vehicle was towed to the dealer and the mechanic stated that there was no oil in the engine. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 108,000. The VIN was not available.
I was driving one afternoon on my way from the nail shop with my sister my boyfriend & his friend when my call stalled in the middle in the street after managing to get the car out of the street it burst into flames. Due to not having the funds to move it it was towed. It did not have any lights on the dashboard which is why this was very weird for me. After not knowing what caused this stalling or fire I received a recall for my car in the mail.
I have replaced the engine in the car after Hyundai -€œfixed-€ the engine issue in 2020 the engine locked shortly after! I literally took great care of the engine that I replaced it with and it locked as well. The engine was a used engine! I have put so much money in this car and now I need it repaired again.
Motor suddenly stalled without warning. The car turned off and would not restart. I had to roll to a stop on an on ramp. I had to have the car towed home until I could afford to have it looked at. Lights turned on, but the motor would not turn over.
While driving the car flashed "Hybrid System Warning! Safely stop and do not drive" and immediately shut off propulsion. I was able to coast just enough to get off to the side of the road. Now the warning comes up as soon as the engine kicks on to charge the hybrid system and the car will not move. If I wasn't in the right hand lane on the highway this could've caused an accident. This happened once in December 2021 with about 86000 miles and went away after letting the car sit for about 30 minutes. It happened again today July 21, 2022 and left me stranded. The car is unusable as of now.
The contact owns a 2013 Hyundai Sonata. The contact stated while he and his significant other was driving approximately 10 MPH, the engine was knocking. The contact stated that the vehicle stalled and lost motive power. There were no warning lights illuminated. The vehicle was towed to the residence. The vehicle was not diagnosed at a dealer or local mechanic. The contact personally diagnosed knock sensor detection system failure with a code reader. The contact related the failure to NHTSA Campaign Number: 20V746000 (Engine). The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 106,354.
As i am sure you all are already aware of Hyundai sonatas and other models are having a major issue with oil consumption i know me personally i am having to add oil to my engine every 200 miles or so which out of all the vehicles i have owned i have never had to do this and when i say add oil i mean after just two or three days of driving i will check my dip stick and there will be no oil on the stick there are thousands of us out here with this same problem. It can cause an very unsafe situation if we are driving on the highway or road and the engine seizes up from no oil causing a crash and Hyundai ignores the problem their needs to be an investigation. Its just like their GDI theta engines that fail prematurely Hyundai was allowed to sell this vehicles to us the consumers even with them being aware of the huge safety issues that the engines had and continue to have. We as tax paying citizens are pleading with you to look into this matter and hold Hyundai accountable for their lies and actions of selling cars that they knew was unsafe and had issues.
The contact owns a 2013 Hyundai Sonata. The contact stated while driving 50 MPH, the vehicle stalled. The contact was able to push the vehicle to the side of the roadway. The vehicle was towed to the residence. The vehicle was then towed to the dealer where it was diagnosed that the engine was blown. The dealer advised the contact to file a claim for the repair to be covered; however, the claim was denied. The dealer informed the contact that she had to pay out of pocket for the repair. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) which she associated to the failure; however, the part to do the recall repair was not yet available. The manufacturer was not notified of the failure. The failure mileage was approximately 83,000.
Hyundai is at it again for not repairing safety defects! I filed the following claim with Hyundai but was first the claim was accepted and allowed then denied when Hyundai objected! The attached documents show my efforts on both the steering issue and fire issue!
A D V E R T I S E M E N T S
- Scotch Plains, NJ, USA