This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Hyundai Sonata. The contact stated that the instrument panel warning lights were blank. Additionally, the vehicle was consuming an excessive amount of engine oil. The contact called the local dealer but the vehicle was not diagnosed or repaired. The contact stated the failure was related to NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling). The manufacturer was not contacted. The failure mileage was unknown.
The contact owns a 2013 Hyundai Sonata. The contact stated that while at a stop light, the vehicle stalled without warning. The contact initially had the vehicle towed to an independent mechanic who informed him that the engine had seized. Upon investigation, the contact discovered NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling) which he linked to the failure. The contact then towed the vehicle to the dealer and was informed that the vehicle was under an extended warranty. The manufacturer was notified of the failure but denied the extended warranty due to a lack of service and maintenance records. The vehicle was not repaired. The failure mileage was approximately 60,000.
The contact owns a 2013 Hyundai Sonata. The contact stated that while his wife was driving 10 MPH, the engine seized. The driver was unaware if any warning lights were illuminated. The vehicle was unable to restart. The vehicle was towed to an independent mechanic. The mechanic diagnosed the vehicle with engine bearing wear failure. The battery and starter were also burned. The vehicle was not repaired. The manufacturer was not notified of the failure. The VIN was not included in NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling). The approximate failure mileage was 80,000.
The contact owns a 2013 Hyundai Sonata. The contact stated the vehicle would lose oil at an excessive rate as the oil warning light would appear on the instrument panel. The contact also stated that once he replenished the oil, a large cloud of greyish smoke would emit from the tailpipe upon the depression of the accelerator pedal. The dealer nor the manufacturer had yet to be notified about the failure. The vehicle had yet to be repaired. The failure mileage was approximately 138,000.
The contact owns a 2013 Hyundai Sonata. The contact stated while driving at 30 MPH and coming to a stop, the vehicle stalled. There was no warning light illuminated. The contact drove across three lanes and veered to the side of the road. The vehicle was towed to the dealer where it was diagnosed that the engine had seized due to metal fragments being stuck into the engine. The dealer replaced the engine under NHTSA Campaign Number: 17V226000 (Engine And Engine Cooling). Additionally, the contact received a recall notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline). However, the parts to do the recall repair were not yet available. The local dealer was contacted. The vehicle remained at the dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time to complete the recall repair. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 105,000. VIN tool confirms parts not available.
- Warwick, RI, USA
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The contact owns a 2013 Hyundai Sonata. The contact stated while driving at an undisclosed speed, the vehicle made knocking noises. The vehicle was towed to the dealer where it was diagnosed with engine failure. The dealer informed the contact that the engine needed to be replaced; however, the manufacturer declined the engine replacement. The vehicle was not repaired. The manufacturer was made aware of the failure and declined the engine replacement due to the vehicle having a salvage title. The contact related the failure to NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling). The failure mileage was approximately 64,000.
The contact owns a 2013 Hyundai Sonata. The contact stated while driving 65-70 MPH, the vehicle stalled inadvertently. Upon veering to the side of the road, several unknown warning lights illuminated. The contact was unable to restart the vehicle after several attempts. The vehicle was towed to an independent mechanic however, the independent mechanic was unable to replicate the failure. The vehicle was then towed to the local dealer. The dealer informed the contact that the diagnostic test would be performed at his expense as they would have to take the engine apart and would then reassemble it. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer also informed the contact they would follow up with the dealer and they would get back to him. The contact was awaiting a call back from the manufacturer. The contact referenced NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling). The failure mileage was approximately 88,000.
The contact owns a 2013 Hyundai Sonata. The contact stated that while driving her vehicle, the vehicle started stalling. The contact stated that there was no warning lights illuminated, however her vehicle started smoking. The contact stated that she was able to drive the vehicle to a service station where she attempted to restart the vehicle. The contact stated that the vehicle was unable to be restarted. The contact stated that she then had her vehicle towed to an independent mechanic who advised that she was experiencing an internal engine failure. The contact stated that she then contacted the dealer who advised her that her vehicle could not be repaired due to not having a warranty. The manufacturer was notified of the failure. The failure mileage was 56,000.
The contact owned a 2013 Hyundai Sonata. The contact stated that her son was driving the vehicle at 35 mph when he noticed that smoke was issuing from the rear which then entered the cabin of the vehicle. The contact's son was able to slow the vehicle by using the shifter due to not having any brake power. The contact stated her son was not aware of any warning lights being illuminated. The contact's son flagged a police officer who called the fire department. The fire department extinguished the fire with water, but the vehicle was completely burned and undrivable. The vehicle was towed to a police impoundment lot. The contact was not aware of a police or fire department report being filed. The contact did not take the vehicle to the local dealer and the contact's insurance company declared the vehicle a total loss. The vehicle fire origin was not determined by the insurance company. The manufacturer had not been informed of the failure. The contact stated that she had a previous recall letter from the manufacturer for a fuel line issue and it was addressed at a local dealer. The failure mileage was approximately 65,000.
The contact owns a 2013 Hyundai Sonata. The contact stated while driving the check engine warning light was illuminated. The vehicle was taken to the independent mechanic where the oil was drained, and the contact was informed that the connecting rod bearing was faulty. The vehicle was not repaired. The contact mentioned that when he drove away from the independent mechanic, the engine seized. The contact did not feel safe driving the vehicle. A dealer was not contacted. The manufacturer was contacted however, there was no response. The contact referenced NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling) as a possible solution to the failure however, the VIN was not included. The failure mileage was approximately 140,000.
The contact owns a 2013 Hyundai Sonata. The contact stated while driving approximately 5 mph, the vehicle loss motive power. The vehicle was not able to be restarted. The contact stated there was no warning light illuminated. The vehicle was towed, diagnosed, but not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling) however, the Vin was not included. The manufacturer was not informed of the failure. The failure mileage was not available.
The contact owns a 2013 Hyundai Sonata. The contact stated upon starting the vehicle, the check engine warning light was illuminated on the control panel. The contact also stated a loud knocking noise came from the engine compartment. The vehicle was inspected by an independent mechanic where it was diagnosed the engine needing to be replaced. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 17V226000 (engine and engine cooling). The manufacturer had not been informed of the failure. The failure mileage was approximately 121,140.
The contact owns a 2013 Hyundai Sonata. The contact stated while driving 40 mph, the brake pedal was depressed but required extra effort to slow and stop the vehicle. The contact stated that the braking distance was extended. The contact stated that there was an abnormal sound coming from the vehicle. There was no warning light illuminated. The contact stated that a bystander assisted him with pushing the vehicle safely off the roadway. The vehicle was not taken to be diagnosed nor repaired. A dealer was not contacted. The manufacturer had not been informed of failure. The VIN was included in NHTSA campaign number: 17V226000 (engine and engine cooling). The failure mileage was approximately 119,000.
The contact owns a 2013 Hyundai Sonata. While driving 70 mph, smoke appeared from the engine compartment. The contact stated that the vehicle had an oil change prior to the failure. The dealer (braman miami Hyundai, 2001 ne 2nd ave, miami, fl 33137, (786) 220-6929) acknowledged the engine failure and stated that the engine needed replacement. The contact received notification of NHTSA campaign number: 17V226000 (engine and engine cooling). The manufacturer had not been contacted. The failure mileage was 29,000.
The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA campaign number: 17V226000 (engine and engine cooling) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (burlington Hyundai, 333 shelburne rd, burlington, vt 05401, (802) 922-9480) did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. Parts distribution disconnect. Updated 10/17/2017 the consumer stated all safety issues corrected at no charge.
Takata recall. The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA campaign number: 17V226000 (engine and engine cooling) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (winner Hyundai dealer, 591 S dupont hwy, dover, de 19901, (302) 735-8600) did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. Parts distribution disconnect.
While car was accelerating on the interstate a loud knocking noise began. The engine noise continued to grow. I stopped momentarily for an appointment praying the car would start. When I came back out it did restart but the engine noise was worse, I called the local Hyundai dealership & described the situation. I informed them I would be driving the car to them. Not once did they mention engines seizing in this make! I proceeded to get back on the interstate and accelerate with increasing knocking of the engine. The car then struggled to accelerate, and all dash lights blinked, then shut completely down and started smoking. I had to coast the car off of the very busy & dangerous interstate. Not safe at all! the car would not turn back on. The car was towed by aaa to the dealership and I'm still waiting to hear from them.
A D V E R T I S E M E N T S
- Shallotte, NC, USA