This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA campaign number: 17V226000 (engine and engine cooling) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (burlington Hyundai, 333 shelburne rd, burlington, vt 05401, (802) 922-9480) did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. Parts distribution disconnect. Updated 10/17/2017 the consumer stated all safety issues corrected at no charge.
Takata recall. The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA campaign number: 17V226000 (engine and engine cooling) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (winner Hyundai dealer, 591 S dupont hwy, dover, de 19901, (302) 735-8600) did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. Parts distribution disconnect.
While car was accelerating on the interstate a loud knocking noise began. The engine noise continued to grow. I stopped momentarily for an appointment praying the car would start. When I came back out it did restart but the engine noise was worse, I called the local Hyundai dealership & described the situation. I informed them I would be driving the car to them. Not once did they mention engines seizing in this make! I proceeded to get back on the interstate and accelerate with increasing knocking of the engine. The car then struggled to accelerate, and all dash lights blinked, then shut completely down and started smoking. I had to coast the car off of the very busy & dangerous interstate. Not safe at all! the car would not turn back on. The car was towed by aaa to the dealership and I'm still waiting to hear from them.
- Kingston, TN, USA
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- Northfield, VT, USA