This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Hyundai Sonata. While driving 5 mph, the engine stalled and was able to restart. When entering the key in the ignition, the vehicle failed to start intermittently. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 1,200.
I noticed that my blinkers were working but I could not hear them and my seat belt did the same. I went to the morgan Hyundai dealership. They found that the vehicle was not making chime sounds caused by insufficient volume coming from chime in BCM.they ordered the module to correct and replaced it a few days later. When I left the dealership I could not tell any difference in the chime sound. So I thought it might be my hearing and scheduled an apointment with and ear doctor. I explained to him what was happening. He tested me and said that I did have some difficulty in hearing high pitch sounds but that it was not bad enough to have hearing aids. He went out to my car and listened to the car chime and said that he had good hearing for his age and he was also having diffficulty hearing it. So I left his office and went back to the dealership. I was met by a very young lady and she said that she could hear it but it was not very loud. She then got an elderly man that worked there to listed and he had the same problem as I did. Then we got a middle age woman sales person to listen and she had difficulty also. Then they got the keys for four 2014 Sonatas and tried them all of them failed the test. So as a last resort we got the keys on a 2015 Sonata and we could hear it fine. They said that they would contact Hyundai to see if this is something that will be recalled or if they have had any other complaints. It concerns me because I am use to hearing the chime when I put my keys in my car and if fixed may cause me from having an accident with out my seat belt on. Please let me know if yall are having this problem anywhere else. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Car battery goes dead, unable to start car, could happen at any time. This has happened 3 times. The dealer has no idea why. Even Hyundai Corp does not have any answers. The car has been back to the dealer for days at a time with no resolution. I feel this is a safety concern because the car can leave you stranded, it is so unreliable. This is a 2014 Sonata. I see many problems on the internet for this problem with Hyundai cars. It appears to be associated with cars with "push to start".
- Willow Spring, NC, USA
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- Joppa, MD, USA