This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Hyundai Sonata. The contact stated that while driving at various speeds, the power steering assist would intermittently fail as the reduction in power steering assist would illuminate on the instrument panel. The contact also stated that his vehicle would shut off while driving at various speeds without warning. The contact also stated that the vehicle would independently accelerate as the check engine and oil warning lights illuminated on the instrument panel. The contact had to depress the brake pedal to stop the acceleration. The dealer had yet to be notified of the failure. The manufacturer had been notified of the failure but offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 56,000.
Steering Assist Problem Hyundai Sonata 2015 Sport 2.0T The car was purchased in Dec 2015 in California. We have had repeated occurrences of sudden power steering assist problems with the car, which typically happens after driving the car for 10-15 miles, and would go away after turning off the car for a few hours. The issue was first reported in Aug 2017 (case number 2017082505369). The power steering assist abruptly stopped functioning while driving, making it very difficult to steer, and a safety hazard (mileage 18,723). The dashboard had the steering wheel error light on. The dealer replaced the steering rack-gear+linkage. The same problem reoccurred in June 2020 (case number 2020043003513, mileage 46,915). The dealer ran diagnostics and again replaced the steering rack assembly. Between Aug 2021 to Feb 2022, the same problem has occurred again multiple times, and each time we left the car with the dealer to run diagnostics, they were unable to replicate the issue at their end, and refused to help us unless we brought in the car while the power steering assist problem existed, knowing fully well how unsafe it was to try and replicate such a dangerous problem while driving, putting our safety at risk! We raised the case with Hyundai, case number 18786891. Hyundai refused to acknowledge that there is a problem with the car and asked us to replicate and take it to the dealer for diagnosis. It has been very difficult for us to get any help from the dealer/Hyundai with the case. We feel that this has been a persistent issue and Hyundai should help fix the problem or recall the vehicle based on safety concerns. There have been multiple power steering related recalls in 2015 Hyundai Sonata vehicles, but the Sport 2.0T trim doesn't show up in the list, probably because fewer vehicles of this trim seem to be in circulation. The problem has occurred numerous times now, (latest being Feb 12, 2022). This is a serious safety hazard and we wanted to report this.
Power steering assist failed upon making a right hand turn. Steering failure led to an injury accident. Vehicle was inspected by Green Light Auto and EDR codes retrieved. No codes specific to steering was found. Vehicle was inspected by insurance adjustor. No warning lights or other indications of steering loss was present before the accident caused by the steering loss. Issue seems similar to NHTSA Campaign Number: 14V325000
The contact owns a 2015 Hyundai Sonata. The contacts son stated while driving approximately 40 mph when the vehicle's steering wheel became hard to turn. The power steering warning light was illuminated. Upon investigation, the contact associated the failure with, NHTSA Campaign Number: 14V325000 (STEERING, ELECTRICAL SYSTEM) however the VIN was not included. The vehicle was taken to a dealer where it was diagnosed with being an electrical issue. The vehicle was repaired but continued to experience the same issues. The manufacturer was informed of failure and filed a complaint. The failure mileage was approximately 47,000.
Steering column made gravelly noise and felt wrong after service checkup. Finally acknowledged and fixed (no charge: paid $1600 for extended warranty on purchase 5 years ago) a month later. Horn honks briefly and intermittently sometimes after stop after service checkup. Not yet acknowledged or fixed. Tried to charge an exorbitant amount for service, despite our having an extended free warranty, and refused us a loaner car. Service horrible.
When driving at low speed straight ahead, steering locked up and was unable to turn left, steering wheel could not be turned from straight ahead position. Stopped vehicle and then started again, tried series of left/right turns to try and duplicate problem, steering would then randomly lock up when attempting to turn, more in left turns than in right. Occasionally was able to make full lock turn to left or right, however steering wheel would "catch" and wheel could not be turned to full lock unless vehicle was stopped and started again. At this point vehicle is not safe to drive and will need to be towed to Hyundai dealer, however Hyundai dealer says it will be at least 2 weeks before they can look at it, so vehicle is completely out of service.
The contact owns a 2015 Hyundai Sonata. The contact stated that while driving 60 mph, the vehicle loss power steering assist and the steering wheel became hard to maneuver. The contact pulled over and the vehicle regained power steering functionality however, the failure recurred. The contact stated that the power steering warning light illuminated on the instrument panel. The vehicle was first towed to the residence and then towed to Hyundai inland empire (25072 redlands boulevard, loma linda, ca 92354, (909)-796-1600) to be diagnosed. The dealer performed a diagnostic test that located a failure code at the power steering. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 135,000.
While driving the car, the power steering locked while I was on 55M/H. the dashboard had the steering sign on. The car was eventually towed home because it was unsafe to drive. I tried the car the following day and the car was fine and no sign on the dashboard. I took the car on an errand and few mins later, the same incident occurred. The car was towed to an auto workshop who datamined it is a manufacture safety issue with sensor. As at this moment, the car is unsafe and very dangerous to drive. I am really concerned on why the public have not been notified
Sudden loss of power steering while on the interstate. Nearly had several accidents trying to get home. I am a 100% disabled veteran suffering end stage kidney failure a% day/week dialysis. I can not safely drive this vehicle without the power steering and am alarmed at all the warning light on the dash that have illuminated. The dealership service mgr 1st told me there were no recalls on my vehicle. I reminded him of the panoramic roof recall they did. Now he says my car has no recalls for the power steering issue cause it was manufactured in July of 2014. I purchased it new in 2015 with only 13 miles on the odometer. Please help me sort out the true recall status and I wish to file this as a complaint also. [xxx]. information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
While driving on a busy four lane I entered a turn lane to cross traffic. Immediately after I engaged the accelerator the vehicle lost all power and steering, with a alarm stating 'hybrid system warning-do not drive'. one vehicle narrowly missed hitting my car, (as it completely lost all power and steering and left me stuck in the middle of on coming traffic). Researching today I see this is common between 2012-2016 especially. This is a very dangerous situation that was narrowly avoided.
My 2015 Hyundai Sonata has a problem of steering lock for 1 second while driving on road when turning left /right. On March 3rd I was driving on ga-317 S and want to take right turn on ga-120.as soon as I took the turn and was about to merge in the lane then suddenly my car's steering got locked for a while (around 1 second) and unlocked again automatically and my car's computer system also restartedbluetooth disconected and radio started loke when you start the car.any further delay in unlocking the steering could cause serious acccident. Thanks to god for saving me. This problem is very dengerous for those driving the 2015 Hyundai Sonata because of steering locks while taking turn. Now I scare to drive, Hyundai company should take this issue very very seriously and should recall these vehicle. While contacting the one of the authorised dealer in gerogia, they took charged to diaognised the issue because my car is not in warranty period.steering lock problem while driving is the Hyundai car comuter system defect.it is the companies responsibilty to have their car on road to be very safefor driving.,its not a driver's fault.they must diagnosis the isssue and repaired it without any cost to customer.
Electronic steering control completely failed while actively driving on state highway at 65 mph.. warning light did come on but steering was very difficult as the steering wheel was very difficult to maneuver. Worse then having manual steering. Odometer reading at the time was 49504 miles
On 11/5/2019 while driving steering wheel locks up throwing a eps code. Had to pull over in 55 mph traffic. Lucky I was able to get off the road. Turned off the car and restarted it and the eps light was gone. I made it home. On 11/7/2019 on the way to dealership when I lost all power steering and had to have the car towed to Hyundai of valdosta, where it currently sits. This is really dangerous.
The contact owns a 2015 Hyundai Sonata. While driving various speeds, there was an abnormal clicking noise detected from the steering wheel. The vehicle was taken to stevenson Hyundai of jacksonville (2325 N marine blvd, jacksonville, nc 28546, (910) 455-1555) where the contact was informed that the vehicle was out of warranty and the coupler needed to be replaced at the contact's expense. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 100,000. The VIN was invalid.
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