This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Hyundai Sonata. While driving various speeds, the vehicle stalled, lost power, and went into limp mode. The contact also mentioned that when the accelerator pedal was depressed, the vehicle hesitated to move. The failure occurred multiple times. The vehicle was taken to gettel Hyundai of charlotte county (1950 tamiami trail, punta gorda, fl 33950, (941) 347-6626) where the down stream sensor, PCM, vcm, fuel pump module, and knock sensor were replaced. The contact also mentioned that the throttle was unclogged; however, the failures recurred. The manufacturer was made aware of the failure and informed the contact to wait until it recurred. No further assistance was provided. The failure mileage was approximately 67,308. Consumer stated vehicle was repaired 12 times.
All dashboard lights are turning on. The car loses power steering. The car will at times not turn on. This happened a few months after I purchased the car. Hyundai can't seem to find the problem. The problem eventually goes away by itself for a few months and reappears again. We had the fuel sensor and battery replaced. They said my alternator and starter is still good. The car never stalled during driving only looses power steering which can be dangerous while driving. We noticed when we adjust the steering wheel up and down, it cleared the issue for a few months as well. I believe 2015 Hyundai Sonatas are experiencing electrical issues. I read online other owners having the same issue.
I bought my car at a dealership, in West, tn called bolivar Ford. They sold me the car I got now and they didn't even show me the car until it came back from getting an 'oil change'. then I realized why they didn't show me the car until a few weeks later until I saw the paint chipping at the roof of my car where the windshield meets to the roof. Since last year, the paint has chipped probably 5 inches more wide, and about 11 inches higher. It keeps getting worse. Like, the Hyundai company should be recalling to get all Hyundai's new paint. I was driving on hwy 22 N, going towards lexington, tn, when I noticed my car was bouncing up and down a lot. I was going 59mph in a 55mph zone, I was going over a bridge and literally about had a concussion going ever a 20ft long bridge because the car was bouncing so bad. I am just now replacing the tires and brake pads/ rotors that the suspension damaged. I've nearly wrecked 2-3 different times. No only that I've had soreness in my back and neck from it. No wrecks or nothing and no medical attention on, several different occasions of me traveling for work, I would be on hwy 128 in nixon, tn heading to turn on hwy 57 in counce, tn and I noticed my steering wheel was real loose, to the point of where I could basically move the wheel with one finger. Not only that it will drag real bad. I can't even stay in a straight line and drive normal without going from the yellow line to white line and then from white line to the yellow line.
The contact owns a 2015 Hyundai Sonata. When the contact's son attempted to drive the vehicle, he could not get the gear out of park. Also, the steering wheel seized and would not move. Most of the warning indicators illuminated on the instrument panel. The vehicle was towed to Hyundai of grier (14435 E wade hampton blvd, greer, SC 29651, (864) 334-4347) to be diagnosed, but the failure could not be duplicated. The vehicle was not repaired. The manufacturer stated that the cluster or power steering may need to be repaired. The failure mileage was 67,000.
I am experiencing problems with the steering. The steering has dead spots and feels extremely loose, it is very stressful keeping the car strait on the highway as it is all over the road. The steering light comes on but the dealers always tell me "we can't find any codes". there was a loud what he thought was an "electrical" sound in the front end while turning the steering wheel as the service manager at tameron Hyundai put it. Instead of checking the steering they put struts on it, which has made the problem 1000X worse now the alignment is off which they can't seem to fix and with the steering problems makes it nearly impossible to drive. Whenever it rains the steering light comes on and the steering wheel either stops responding or becomes hard to steer. I put new tires on it less than a year ago that have less than 10,000 miles on them and have rotated them twice at 5,000 miles the alignment is so bad that one tire is now bald! every time I go to a dealer they refuse to help. I'm putting this here in case I die in this car! also the engine hesitates and shakes violently when starting. The shaking is when it ideals, but on the interstate when you press the gas it "pulses" and hesitate while accelerating (I hardly get a chance to test to see how bad the hesitation is because the steering is so lose) I am now finding out the 2015 Sonata engine is effected by the massive defect they have had in 2011- 2014 models but are not making it publicly known. One would think with all the steering and engine problems Hyundai has had in the past Sonata's they would take this serious. All they do is blame customers, if you call their customer support line they will tell you they closed your case in less than a day without looking at the car. I hope the government gets this company under control for consumers sake and safety sake.
- Hoover, AL, USA
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Shortly after buying this car car at 32.000, I began having problems with the steering. The steering has dead spots and feels extremely loose, it is very stressful keeping the car strait on the highway as it is all over the road. The steering light comes on but the dealers always tell me "we can't find any codes". there was a loud what he thought was an "electrical" sound in the front end while steering as service manager at tameron Hyundai put, with the steering light coming on one would think to check that but they put new struts on it, which has made the problem 1000X worse now the alignment is off which with the steering make it nearly impossible to drive. I put new tires on it less than a year ago that have less than 10,000 miles on them and have rotated them twice at 5,000 miles the alignment is so bad that one tire is now bald! every time I go to a dealer they refuse to help. I'm putting this here in case I die in this car! also the engine hesitates and shakes violently when starting. The shaking is when it ideals, but on the interstate when you press the gas it "pulses" and hesitate while accelerating (I hardly get a chance to test to see how bad the hesitation is because the steering is so lose) I am now finding out the 2015 Sonata engine is effected by the massive defect they have had in 2011- 2014 models but are not making it publicly known. One would think with all the steering and engine problems Hyundai has had in the past Sonata's they would take this serious. All they do is blame customers, if you call their customer support line they will tell you they closed your case in less than a day without looking at the car. I hope the government gets this company under control for consumers sake and safety sake.
I was about the change lane and I felt that the steering wheel is harder to turn than usual. I was turning right. I immediately pulled over to the nearest street and parked. I left the car running. After a minute the steering wheel was locked I couldn't move it. Then, all the lights on the dashboard turned off and the ac stopped. Many warning lights turned on. I turned off the car and I could not turn it on again. It was towed to the dealership (it is under warranty) and they said it was the alternator and the battery. They replaced the alternator and the battery and said it was fine. I took the car back, paid for battery and after 20miles I felt again some glitches in the steering. I immediately pulled over to the nearest parking lot and I could not turn the steering wheel anymore. The car was on but the steering was locked. I turned off the car and again, I could not start it. I am really afraid because if this happened on the freeway and I was in the middle lane, I would not be able to turn my steering wheel. I would not know what to do. What is worse, the official dealer 'fixed it' but the same issue arose after 20 miles again. What if I was to go on a trip? I am really worried about what is going on with the steering. And I paid for the battery which in the end may not be a problem at all. I feel ripped off and the car is only 44,400miles and it is 3 yrs old.
The contact owns a 2015 Hyundai Sonata. The contact stated that the steering column made an abnormal noise while turning and while driving over bumps in the roadway. The failure occurred without warning. The dealer was not contacted for diagnostic testing or repairs. The manufacturer was not made aware of the failure. The failure mileage was 172,715. The VIN was not available.
The contact owns a 2015 Hyundai Sonata. While making a right turn while driving 5 mph, the steering wheel seized and the ABS indicator illuminated. The contact was able to drive the vehicle home. The contact called the local dealer (alan vines Hyundai at 731-664-8500 located on 1639 us-45 byp, jackson, Tennessee, 38305) and was informed to schedule an appointment for diagnostic testing; however, the contact declined due to the diagnostic fee. The contact stated that she did not feel comfortable driving the vehicle. The manufacturer was not notified of the failure. The failure mileage was approximately 63,000.
I was on a city street approaching a red light, as I was coming to a stop my car's engine shut off without warning. Oil light, check engine light, and battery light were illuminated. I put my hazards on, put the car in park and attempted to re-start the car with no luck. Car did not make any turning over sounds when trying to re-start. Dashboard lights, radio, powers windows still worked. I called roadside assistance and waited in my car blocking one lane of traffic. After about 10 minutes a passerby pushed my car to the side of the road, at this time I noticed it was very hard to steer and the brakes started to lock up. I put the car in park and waited for the tow truck. While waiting I made several attempts to re-start the car. After about 30 minutes the car restarted and I was able to drive the 3 blocks home. The following morning I had the car towed to the dealership. I was told they couldn't find anything wrong with the vehicle. They could not recreate the issue and no error codes showed up. There were also no error coeds in the log but if the engine shut down it seems like something should be in the log. I'm extremely nervous to drive thinking this can happen again in a more dire situation (like on the freeway). I see other complaints online with this same situation and am concerned for mine and my passengers' safety.
Driving car wheel shoke violently, loud noise under car N car would race forward then back. Worse driving 45 miles or over. Dealer said steering shaft. Davis Hyundai in ewing said it was bad N safety issue N would not let me take N drive car home till part came in. Is this problem the dealer's responsibility
There are many problems with this car, steering is #1 at low speed is makes a popping noise, at speed is has dead spots, entire steering assembly could be moved. The transmission is rough and feels like it is hunting and stumbling between 1/2,2/3 shifts, downshifts 1 or 2 ranges at the slightest hill. Back up camera comes on and then goes black in the middle of backing up. Brakes feel like they are slipping if you are braking at low speed on a hill, as in parking. I have taken it back to the dealer 3 or 4 times, they are unable to fix the problems, though they did manage to fix the moving steering assembly the 2nd visit wile denying they did any work. I have attempted to get Hyundai to buy this car back under the lemon law but they say nothing is wrong or it is not severe enough...I feel like I have to take a huge loss to trade it in on a dependable car or wait till something fails completely (hopefully not the steering) before they will listen to me.
I was backing out of the parking space and the car lost the ability to steer. I had to call a tow truck. I was able to pull forward into the parking space and wait for the tow truck. The car is new, I only have 1,032 miles on the vehicle. This was on a Saturday, and I have no explanation as of right now from the service department as to why this happened.
The contact owns a 2015 Hyundai Sonata. While driving various speeds, the steering wheel seized and excessive force was required to steer the vehicle. The power steering warning indicator illuminated intermittently. The vehicle was taken to the dealer where it was diagnosed that water splashed into the wiring system. The wiring system needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The VIN was not included in NHTSA campaign number: 14V325000 (electrical system, steering). The failure mileage was approximately 26,000.
The contact owns a 2015 Hyundai Sonata. While driving approximately 30 mph uphill, the steering column vibrated. The vibration intensified as the vehicle's speed increased. The dealer diagnosed that the vehicle was performing as designed. The failure occurred for approximately six months. The manufacturer sent a regional service supervisor to diagnose the vehicle. The vehicle was not repaired. The VIN was invalid. The approximate failure mileage was 2,500.
The contact owns a 2015 Hyundai Sonata. The contact stated that while driving at approximately 20 mph, all of the warning indicators illuminated as the steering wheel seized and the accelerator pedal was depressed but the vehicle failed to accelerate. The failure recurred numerous times. The vehicle was taken to a dealer where the failure could not be duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 2,000. Updated 04/19/16 consumer stated it was a joint kit behind the dashboard that was the problem. Updated 6/6/18
2015 Hyundai Sonata SE - engine vibrations/rattles/droning when in overdrive at low RPM acceleration. At times the engine has been unresponsive. Was told by Hyundai it was normal, but did not start until the car had around 600 miles - now at 7400 miles, still doing it and sounds horrid. Also, popping sound from steering/brakes when backing up and turning/using brakes at only 1200 miles. That was fixed by dealer, said I had overheated the brakes, which wasn't true, only drove on freeway and wasn't using the brakes.
The steering wheel on this car will lock or get stuck as I am operating the vehicle. It has happened at slow speeds as well as highway speeds and even happened in reverse once. It is intermittent and random but the frequency is increasing. On my first dealer visit 12/10/15 there was a code for the electronic steering which the dealer cleared and returned the car to me without making any repairs. The problem continued so the car was taken to a 2nd dealer who found a code pertaining to ECM overheating. Hyundai advised the dealer to clear the code and return the car to me. I filed a complaint with Hyundai customer care on 12/16/15 and received an acknowledgment email that a representative would contact me in 3-5 days. On 12/21 I contacted Hyundai customer care, explained the car wasnt safe to drive so what should I do. I was told Hyundai would not offer a loaner car but I could ask my dealer if they would provide one at their cost. I asked about a representative contacting me and I was told it hasnt been 5 days yet so I needed to be patient. As of 12/30/15 I still have not received a response from Hyundai customer care.
In the snow, my Hyundai Sonata will drive fine until turning. During turning, even with minimal snow, my brakes lock up and my car slides slowly but at that point I am unable to do anything, usually making me hit a curb. This has happened twice in the last two weeks costing me $2200. I have had two cars before my Hyundai Sonata and haven't had issues with such a problem. The mechanic scratches his head in confusion as to how almost the exact same thing happen in such a small time frame. It is a major safety issue, I believe something with traction control or braking is wrong. Had I been a worse driver the damages could be worse.
A D V E R T I S E M E N T S
- Port Charlotte, FL, USA