This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
There was no specific "incidence" to report. This is an on-going issue for a long time. Low beam headlights do not illuminate the road sufficiently for safe driving. Have had it to the dealer to insure the lights are adjusted to spec, but it was no better. Asked that they raise the beams; while a little better isibility, oncoming traffic was blinded and flashing me to lower the beams. Had the lights adjusted back to spec. I am now afraid to drive it at night in unlit areas - you just cannot see the road and easily outrun the reach of these poor lights.
Just purchased this vehicle yesterday 8/10/2021. Drove it home at night. there were significant blindspots, and a shadow in the headlight beam. Headlights only illuminated the bottom half of the of the beam hemispheres. This engineering defect is a danger to the driver and passengers in the vehicle, as well as pedestrians and other vehicles. Have reported the issue to dealers sales manager. Will return to the dealership tomorrow in search of a resolution
I purchased this car October 2019. I noticed the led headlights were a bit dimmer and not as bright as they were with my previous car, which was a 2017 Nissan Altima with led headlights. There is a prominent dark half moon shaped spot in the spread of the light on the driver side. Also, I noticed as time went on the headlights appeared to be shining closer to the ground and barely illuminating road signs compared to other vehicles on the road. One night I was driving in my neighborhood and almost hit someone walking because the headlight didn't shine on the person until I was rather close and the light finally reached the reflector part of the persons sneaker; I ended up having hit the breaks and swerve. This is definitely much more noticeable sitting at a red light while cars pass in front of you. You can see other cars lights shine onto the doors of cars crossing the intersection. Mine barely gets the door and seems to shine under a car, same when I am behind someone the lights shine virtually below the bumper compared to others than can shine almost directly to the plate. Also another issue I noticed is the headlights do not illuminate the house numbers on mailbox tubes, compared to my other vehicle illuminated these along with the street signs no problem. The dealership said my lights were angled low and raised them. This has shown a slight improvement. There is something definitely wrong with these headlights as other have said on here. Please have Hyundai recall this model before a terrible injury happens up to and including death to the driver and those with them and around them on the roads. Not addressing this seriously could lead to a lawsuit that will cost them a lot more money compared to finding a solution to the problem. Please have Hyundai look into this further and compare the lights to other cars in it's class.
The led dynamic bending headlamps project 2 black voids onto the roadway or stationary objects in front of the vehicle. These voids do not illuminate the area on the pavement and are a driving distraction. The voids can be observed consistently during use of the low beams whether the vehicle is in motion or stationary. These dark voids only appear with low beam use and do not appear while using the high beams. At the time I purchased the vehicle, Oct 21, 2019, the sales rep informed me this flaw could be fixed by a mere headlamp adjustment and after 3 headlamp adjustments by the dealer (ongoing into February 2020 and having Hyundai directly tell me to work out issue with dealer) because it could not be fixed and there was no way of changing the headlamp assembly, the dealership found a technical bulletin from Hyundai about this issue dated December 2018 describing these voids as an anti glare mechanism and to not perform any headlamp adjustments.
While driving at night there are 2 round blackout spots in the beam from the headlights.this is a dangerous situation as while driving it looks as though something is in the roadway. Very dangerous situation. Hyundai dealer said they have heard of the complaints but can do nothing.
- Little Silver, NJ, USA
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On 7/15/2020, I purchase a 2019 Hyundai Sonata limited with 6,182 miles. On 7/25/20, I was out after dark and used my headlights for the first time. I noticed a dark line in my visual field and 2 half circles protruding from below the dark line while driving with my low beams on. I had limited visibility in front of me and was trying to look under the line to see better. I was also extremely distracted by the 2 notches, with the driver side notch being more prominent, as they move as you drive. This was not an issue once the high beams were on. This is my 3rd Sonata and I have not encountered this previously in my other 2 Sonatas. I took it out again last night and drove around my neighborhood to see if the notches and line were still there and they were. I also noticed that when I turned the corner there is a blind spot created by the notices and low visual line which prohibited me from seeing a man walking his dog. This could have been potentially fatal. Hyundai Sonata definitely has a design flaw and it's a huge safety hazard. I cannot help but wonder if this is the reason the car was already traded in. I cannot believe that it has not been addressed and remedied yet. Driving at night is more dangerous to begin with. It is alarming that Hyundai has been allowed to continue to manufacture a car with such a huge issue for a part as vital as headlights and no one has forced them to address it. I have no doubt there have been and will continue to be accidents as a result of this defective design. Distraction and reduced visibility is not something that a driver will get used to nor should they have to. NHTSA please make Hyundai address this problem!
The headlights on this new care have spots without any lighting. There are have circles without light and on distinct black line. Mostly with low beam. There are very dangerous blind spots. It is now at the dealership for the 2nd time trying to repair but the service man stated he did not think there was a fix for this problem.
Headlights on low beam make dark shadows on road. Makes it appear something is moving onto the road from side; swerved to avoid, almost causing accident. Blocks visibility of actual lane of travel; couldn't see pedestrian in crosswalk when turning corner. Significant safety hazard that could cause serious accident, injury, or death. Impossible to concentrate on roadway while driving, as eyes automatically follow the moving shadows, causing total distraction, mental fatigue, motion sickness. Problem must be addressed and corrected. This is not a one time thing...always when driving after dark with low beams. Just now reporting.
Headlamps do dont project correctly. There is an issue where the lamps are distorted from the headlamp design. Areas of the lamp projection are blocked creating blacked out areas. Dealer advised it is an issue and tried to resolve by adjusisting headlamps higher. This did not resolve the issue. Now oncoming drivers think the high beams are on and constantly get flashed. This is a dangerous situation and it appears Hyundai is ignoring the problem
Category: Potential fatal. Low beam headlights on drivers side has a blind spot approximately 30 feet from front of vehicle obscuring pedestrians and on coming traffic from the operator. Blind spot is approximately 5 feet wide by 15 feet long and also with a minor blind spot at approximately 40 feet and to right of original stated blind spot and is approximately 1/5 the size of originally stated blind spot. This is a total of 2 blind spots, creating an unsafe driving environment with potential fatal consequences.
While driving my 2019 Hyundai Sonata after dark I suddenly viewed a rather large black mass and thinking it could be a person I jammed on the brakes. With the car now in parked status I realized that the black mass was created by the headlights a frightening event and if a car was in back of me a severe accident could have
The contact owns a 2019 Hyundai Sonata. While driving at night, the projector beam headlights failed to illuminate the road. The vehicle was taken to nicholas parks Hyundai Kia (1066 marina blvd, san leandro, ca 94577, (510) 347-3000) where the contact was informed that there was no recall on the vehicle and refereed the contact to their repair center. The vehicle was taken to the repair center where the contact was informed that the lights met Hyundai standards. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and the contact was informed that the vehicle was operating normally. The failure mileage was 68.
The left headlight has a large blackout area that creates a shadow on the road. When driving on any street and especially on winding roads it's very distracting and makes us think that there is something moving across the road. I am distracted when this happens and sometimes hit the brakes. The right headlight has a similar issue but not nearly as pronounced. It's an asynchronous situation with one headlight distorted like that. It's dangerous in our opinion. We don't drive at night mush and noticed this recently but were waiting until the first oi change to get this addressed.
Headlights project bright light about 20-30 feet out only up to about hood level then cut off in a straight line completely dark above that area and to the side. Two black out spots in line of vision make it impossible to see well enough to drive safely in the dark. After much online research have discovered Hyundai claims this is not a defect and needs no remedy. So very sad to see tons of complaints about this over the past couple years but not a single consumer rating recognizes this in any review. Has no one driven this car after dark until purchasing - which is too late. Extremely dangerous!
The low beam headlights illuminate an area up to about 1 telephone pole in front of the vehicle (approximately 100 feet). When driving at normal highway speeds at night, I cannot see far enough ahead to operate the vehicle safely. It is only when the auto high beams turn on that the road ahead is sufficiently illuminated. I contacted the dealer who checked out the headlights and was told that everything was according to Hyundai specifications.
A D V E R T I S E M E N T S
- Magnolia, TX, USA