This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Engine light and oil light stays on in the car. Car shaking really bad. Oil is evaporating in less than a thousand miles. 2017 Hyundai Tucson. Engine ticking noise and smells like fire.The contact owns a 2017 Hyundai Tucson. I received notification of NHTSA Campaign Number: 21V727000 (Engine). I previously took vehicle in to dealer for sae issue back in march of 2022. They said it was fixed and their were no other vehicle engine issues. I was driving 30 MPH, the vehicle stalled. My Warning light is illuminated. I was able to restart the vehicle and park the vehicle on the side of the roadway. The vehicle was not drivable. I took the vehicle to the local dealer who associated the failure with the recall. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect. I have contacted the dealership 4 times and no one has called me back
While driving, switched window buttons, driver side front and passenger front, windows will not return to closed position. Also rear windows will not operate as well. When window buttons pressed, clicks and whirring sound heard but windows do not go up. Also lights flash on on transmission gear lights, P, R, N, D. Automatic seat functions also do not work. Cannot adjust driver position to effective driver position. Have left multiple VM's with dealer with no response. CMA Hyundai, Colonial Heights VA.
The sunroof has issues closing. Barely is used and the sun shade will not close. Also the car rocks and stutters when accelerating. It stops after you get going. Dealership said this is normal.
I was driving park the car and it wouldn't turn back on. I open the door and the car turn back on. The radio everything reset. Now again couples of days later I was putting gas on the car went finish the car wouldn't start like if no electricity wiered. Everything again reset I am terrified that is a electrical problem. Is to danger. It should be a recalled for this. I think this problem that I am having with my Hyundai Tucson 2017 has electrical problem. And I ain't the only one.
After the engine was replaced we are still having electrical and engine issues and dealers in Atlanta area will not accept engine repairs. The car will not start consistently and most dangerous if we use our bights (lights) for just a second even, the car will shut down and restart when the bights are released. This was in stop and go traffic on the highway The radio will stop and do a reset while driving for no reason this has happened on multiple occasions but the bright on day reported below
- Lawrenceville, GA, USA
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Subsequently following an engine replacement due to recall, there is now an electrical issue which has caused something to burn or possibly start fire as there is a burning smell from the hood and heat coming from under the hood into the car's cabin from the dashboard area and the drivers seat bottom is very hot. The heat increases rapidly inside the car from the engine, whenever it is on and running or on and idle. This is obvious how my life was at risk as every time i put the key in ignition, my life was at risk of fire or explosion or worse while driving. Car also sputters or stays idle when trying to quickly accelerate and this happens at random. The following list is more (minor) electrical malfunctions that have gradually become noticeable as I was using the vehicle: Cigarette light/phone charger power outlet does not stay connected and works sporadically; Dashboard alerts are random and inaccurate; Seems tires fall below normal psi daily and need to be filled with air more frequently tires were new before recall repairs. Oil changes more frequent also. Light bulbs burned out. Problems ongoing and i am unable to drive vehicle due to risk of death.
The 2017 Hyundai Tuscan dual clutch transmission is seizing and unable accurate above 40 -45 mph. It is also unable to engage into reverse. It will shift into reverse, however will not move even when one places their foot on the gas pedal. The Hyundai Tucson seized while driving and I was almost hit in traffic. The dealerships in the Austin area have not been helpful as the closest they state they could look at it is November or December 2022 for a diagnostic and they are not willing to honor the powertrain warranty. After doing some research it seems a commen issue among Tuscan owners and is very similar to the issue Hyundai had with recall # 149 as related to the 2016 model. The vehicle is hazardous and unsafe to drive. The vehicle is putting the safety of myself and others at risk. There was no warning what so ever until later in the day when the check engine light came on. It is available for inspection.
The contact owns a 2017 Hyundai Tucson. The contact stated that the vehicle was taken to the dealer to be repaired under NHTSA Campaign Numbers: 21V727000 (Engine), 20V543000 (Service Brakes, Hydraulic), and 16V842000 (Electrical System, Trailer Hitches). The contact stated that after the recall repairs were performed, the vehicle lost motive power and stalled while driving 60 MPH. Additionally, the vehicle would fail to exceed 60 MPH before vehicle would lose motive power and stall. The contact was able to restart the vehicle and drove at speeds under 60 MPH. There were no warning lights illuminated during the failure. The local dealer was contacted; however, the vehicle was not taken to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 93,000.
The driver side passenger door will not open with pulling on the door handle multiple times, about 10+ tries with a lot of force to get the door open. This is not a lubrication issue, I have lubricated the locking mechanism and is hasn't helped at all. Imagine if the car rolled over and was on fire and this door wont open, its terrifying to think. There are no warning lights, the only way I found out that this was a widespread issue was on a car forum. I imagine that this is happening to many others, but they are not reporting it. Just to be clear, this isn't a door lock actuator issue, the locks are unlocking and locking just fine, there is a fatal flaw with the latching mechanism.
I took in my 2017 Hyundai Tuscon after the engine had stalled while driving. While in the shop, the engine was replaced which was part of a recall (Campaign 209) and also recalls 195 and 966 was addressed. After the repairs and driving home from the dealership, the engine and air conditioning started making weird noises and the following warning lights went on: ABS, power steering, and electronic stability control. When this happened, steering became difficult. We brought the car in the shop, but they denied there was any problem. Within two days after brining the car back to the dealership, the same problem occurred. And now the car will not even turn on.
An update on my previous complaint is attached. My vehicle has now been with the Hyundai dealership for two weeks with no resolution. They've provided little to no communication about the issues, or progress. Additionally, they have not provided me with a loaner vehicle, so I am without a mode of transportation for two weeks.
I purchased my 2017 Tucson in 2020. It was the first car I-€™ve ever owned. I do not know much about cars but I noticed that there was some hesitation in acceleration and the engine was loud. Sometimes I would hear soft knocking on colder days but nothing extreme. I was told that the acceleration hesitation and the loud engine are due to the turbo. Then on 4/27/2022, without any warning, my engine stalled while I was at a traffic light. More importantly, I had ZERO warning lamps or messages. No engine warning or oil light was illuminated. My engine suddenly stalled. I don't drive my car very far. Use is relatively light. On average I drive about 10-20 miles per day. No one was hurt but what if this had happened on the highway? I would have definitely been rear-ended and hurt. My car passed inspection on 09/10/21. But earlier this year, on 22nd February 2022, I took it to the dealer for the engine recall (NHTSA Campaign Number: 21V727000). They assessed it and said it passed the tests but I have no way of knowing because the dealer would not share the full report. Additionally, the dealer did not address that the vehicle warning lamps and messages were not working when they noticed my oil was low. Hyundai has a long history of engine issues and recalls with regards to high oil consumption and connecting rod bearings inside the engine may wear prematurely. There are hundreds of complaints that match my description. Their engines have had issues since 2020 and these complaints date back to 2020 around the time I bought this vehicle. Even though there were no recalls at the time, the dealer should have disclosed these issues. I think it's negligence by Hyundai and the dealer for investigating why my warning lamps did not illuminate and did not properly communicate the seriousness of these issues.
Myself, like others I have seen report the issue. The door (for me driver side front) will not open from the outside latch after door is unlocked. Can only open door from inside latch.
The contact owns a 2017 Hyundai Tucson. The contact stated that while driving up a mountain at an undisclosed speed, the vehicle was making a knocking noise and then stalled. There were several unknown warning lights illuminated. The contact was unable to turn the key in the ignition or move the vehicle. The contact called AAA for roadside assistance who arrived and performed an unknown reset and the vehicle was restarted. The received an unknown recall regarding the failure. The local dealer was contacted but offered no assistance. The manufacturer was not informed of the failure. The approximate failure mileage was 31,000.
I own a 2017 Hyundai Tucson. While trying to get my elderly Grandmother out of the backseat to her appointment the rear drivers side door failed and would not open. After multiple attempts trying to open from outside and inside my ninety year old Grandmother had to maneuver herself to get out of the other door. This is a safety issue and Hyundai needs to address it. I have spoke with multiple Hyundai owners whom have experienced the same problem. What if there was an emergency/fire and no access to an available door"?" I-€™m unsure if my service warranty will cover it, I-€™m scheduled to have it replaced but of course Hyundai is out weeks for appointments. With growing concern and thousands with the same problem this needs to be addressed immediately!
Door smart key button has broken (driver's & front passenger's door) user is unable to lock/unlock the car. User must use the beeper or key to unlock/lock the car. Went to dealership and the told me that the car has been forced by someone because is very easy to steal. Went to another place and they basically told me that the button broke from usage not by forcing it to enter the car and part is very weak. Vehicle has been indoors and other vehicles doesn't. car company could knew the issue as the new redesigned model has a touchscreen handle to unlock.lock the car.
There is a recall out for my vehicle to fix / replace parts as a glitch with the electrical system could cause an engine fire (Hyundai recall 195). I was told when I brought the vehicle into the dealership that I would have to wait 5 months before they could fix it.
My daughter was driving her car up a hill on hwy 2 and it slowed to a stop. She pulled over and it started smoking. The engine caught fire and burned her car. It was a total loss.
1. lost of power/acceleration when in drive mode, has happen multiple times but told by service dept, nothing is wrong during their test drives. 2. driver door does not open on the outside, has to open from the inside. 3. smell of exhaust inside cabinet. Have been turned away from dealer services due to warranty coverage. I believe vehicle is a lemon
Rear passenger side door. Door will not open from either the inside or outside. Apparently this is a very common issue with this make/model. Mechanical failure.
A D V E R T I S E M E N T S
- Chicago, IL, USA