This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
First incident: 3/18/2011 & 16638 mileage : alternator shorted out at 65 mph on interstate 95 resulting in extreme power loss, very hard steering and difficult, unsafe vehicle control which finally ended in complete loss of power. Car towed to dealer which diagnosed an undetected oil leak from the valve cover dripped into alternator causing it to short out. Valve gasket was changed and alternator replaced. Second incident 1/23/2012 & 26000 mileage: Same scenario, alternator shorted out upon accelerating on to fl state road in heavy traffic resulting in extreme power loss, very hard steering and difficult, unsafe vehicle control which finally ended in complete loss of power. Car towed to dealer which diagnosed an undetected oil leak from the valve cover dripped into the alternator causing it to short out. Valve gasket was changed and alternator replaced a second time. Note there was only 9362 mileage between incidents.the dealer says there is no fix for this other than replacing valve cover gasket and alternator when it happens again.this cannot be detected by dealer visual inspection prior to failure. This is very unsafe. I have all maintenance done at the dealership I purchased the car at according to the maintenance schedule and the dealer recommendations. Also note that vehicle at dealer 3 months before the second incident. This requires a recall before some dies in an accident.
Since I purchase this vehicle I had three alternators installed and several batteries, I believe there is a short in the wires, but the company only wants to replace the parts. The problem is as you are driving with out warning the vehicle just shuts down on you. Thank god I was on locals streets both times and not a highway this happen 1st time 1/2010 then 9/7/2010 on this date got check engine turn out to be software error PO300 random misfire but stall engine twice and now 8/10/2011 again alternator.
The contact owns a 2007 Hyundai Veracruz. The contact stated that the air bag warning lights were constantly illuminated and the ignition switch failed. The vehicle was continuously taken to the dealer for the air bag light to be repaired. The dealer informed her there was a spill in the console that affected the failure. The manufacturer was contacted and offered no assistance. The vehicle was not repaired for either failure. The VIN was unknown. The failure mileage was 30,000.
The contact owns a 2007 Hyundai Veracruz. The contact stated that the vehicle would not start. The vehicle was towed to an authorized dealer where the contact was told that a reading light failed. The authorized dealer recharged the battery. The failure continued to recur intermittently. The vehicle was taken back to the authorized dealer where the contact was told there was a failure within the electrical system. The rear dvd entertainment system was replaced. The failure continued to recur intermittently. The failure mileage was 7,136 and the current mileage was 19,000. Updated 12/7/11
The contact owns a 2007 Hyundai Veracruz. The contact stated that the high and low beams were defective. The headlights provide very poor illumination at night or whenever they are needed. The dealer stated that the headlights were adjusted, but the contact could not tell the difference. He called the dealer regarding a service bulletin and they stated that there were no records of a service bulletin for that year, make, and model vehicle. They stated that nothing further could be done other than readjust the lights. The VIN and failure mileage were unknown. The current mileage was 30000
A D V E R T I S E M E N T S
- Delray Beach, FL, USA