fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
18,167 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Hyundai Veracruz body / paint problems

body / paint problem

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2011 Hyundai Veracruz Owner Comments

problem #3

Feb 012012


  • miles


In the 2.5 years I've owned my 2011 Hyundai Veracruz, 4 door handles have broken from the inside. The first happened within a year of owning the car and was the driver's side door. The handle became embedded into the door and could not be pulled. The door could only be opened from the outside (or by rolling down the window and reaching my arm outside through window and pulling on the handle from the outside). This presents a serious safety risk in that the driver is unable to get out of the vehicle quickly in an emergency. The dealership replaced the handle and said they had never seen it happen before. Since then it has happened 3 more times (passenger door, rear door on passenger side, and again on driver's side). I have no children and am usually the only one driving the vehicle, so it doesn't receive much wear and tear. When the rear door handle broke, the door was unable to be opened from the inside or the outside. Can you imagine having a child in the car and being unable to get to them? this time when the driver's side door broke again, it also quit responding to lock/unlock button pushes, making the situation even more unsafe. The Hyundai dealership has said that it is a poorly designed part and that it will continue to happen but that there is not a new part and that, once my warranty expires, I will have to pay for all of these repairs myself. They also had no comment about my safety concerns with the vehicle. Having the driver or passengers be unable to exit the car quickly is a very serious safety concern and this needs to be addressed. My email to Hyundai usa has gone unanswered.

- League City, TX, USA

problem #2

Jan 012013

Veracruz 6-cyl

  • 26,000 miles
When opening the door, the interior driver's door handle was catching on the door panel. This went on for several months until I pulled the mechanism to open the door and the handle broke. The plastic part physically broke. I now have to roll down the window electronically and open the door from the outside. Exiting in an emergency would be extremely difficult.

- Highlands Ranch, CO, USA

problem #1

Nov 152012

Veracruz 6-cyl

  • 28,500 miles
While opening driver's interior door handle, handle broke making it impossible to open the vehicle from the inside. The passenger door handle broke 3 months ago. The vehicles interior door handles keep breaking which makes an emergency exit from the vehicle extremely difficult.

- Georgetown, TX, USA

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