This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Recall 197. Oil leak from valve cover gasket. Hyundai has refused to repair this. I've broken down 2 times in the last year. I've spent over $2000 on repairs. Hyundai refuses to reimburse me or repair the vehicle. What can you do to help.
The contact owns a 2011 Hyundai Veracruz. The contact indicated on several occasions that after starting the vehicle, the vehicle suddenly stalled and had to be restarted. The contact later received notification of NHTSA campaign number 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect. The failure mileage was 100,000.
The contact owns a 2011 Hyundai Veracruz. The contact stated that while operating the vehicle, there was an odor of burning oil present. The vehicle was taken to the local dealer who diagnosed that oil had leaked from the front cylinder valve cover onto the alternator. The vehicle was not repaired. The contact indicated that the vehicle was included in NHTSA campaign number: 20V705000 (Engine and Engine Cooling) but the repair was not yet determined by the manufacturer. The contact indicated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 189,000.
The contact owns a 2011 Hyundai Veracruz. The contact received notification of NHTSA campaign number 20V705000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The vehicle was repaired on seven occasions for failures related to the recall. The failure mileage was unknown. Parts distribution disconnect.
- Frankford, IL, USA
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The contact owns a 2011 Hyundai Veracruz. The contact stated that there was an unknown warning light illuminated. The contact stated he noticed that there was oil coming from the alternator. The contact took the vehicle to an independent mechanic, where it was diagnosed with needing the alternator to be replaced. The vehicle was repaired. The contact then received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to the recall repair was unavailable. A dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect. The failure mileage was approximately 100,000.
The contact owns a 2011 Hyundai Veracruz. The contact stated that there was an unknown warning light illuminated. The contact stated he noticed that there was oil coming from the alternator. The contact took the vehicle to an independent mechanic, where it was diagnosed with needing the alternator to be replaced. The vehicle was repaired. The contact then received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to the recall repair was unavailable. A dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect. The failure mileage was approximately 100,000.
RECALL 197: no fix yet? 2011 Veracruz AWD Limited May 19, 2021 Car quit operating. Shut down after little warning. Instrument panel lit up indicating some sort of problem, then no power. Unable to restart. Had Veracruz towed to the nearest repair shop East County Auto on hwy 12 ( Glenoma, WA) only 33 miles from breakdown. Feel like this car is Unsafe, AND hoping to get a fix so it can be safe. Hyundai says a fix is coming in a recent letter, but I have a PROBLEM with this car NOW. Will proceed with diagnostic efforts, repair if possible, and wait for Hyundai permanent fix or reimbursement. Feel that Hyundai is responsible for an immediate solution to this problem. LIVES ARE ON THE LINE!
Hyundai announced the following recall in November 2020. To date they have done nothing to remedy the problem. My vehicle had this problem and failed while driving on the freeway in 2016. I repaired the problem back then at my expense but my vehicle should be assessed by Hyundai and cleared or additional repairs made. I am waiting over 6 months for a remedy on a recall that was originally announced in 2014 and reissued in 2020 because of Hyundai's failure to adequately address the problem. Nov 13,2020 manufacturer recall number197 NHTSA recall number20V705000 recall statusrecall incomplete summary Hyundai motor America is recalling certain 2007-2012 Veracruz vehicles that were previously recalled under recall number 14V-415. An inoperative charginig system can result in an engine stall, increasing the risk of a crash.
The contact owns a 2011 Hyundai Veracruz. The contact had taken his vehicle to an independent mechanic where he was informed that there was an oil leak coming from the front cylinder bank cover gasket. The contact then received notification of NHTSA campaign number: 20V705000 (engine and engine cooling) however, the part to do the recall repair was not available. Antwerpen Hyundai catonsville (6440 baltimore national pike, catonsville, md 21228, (410) 747-3333) was contacted and it was confirmed that the part was not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure was approximately 132,000. VIN tool confirms parts not available.
I received a recall notification from huundai motor America regarding a safety recall with engines leaking oil from the front cylinder bank's valve cover onto the alternator. As a result, it damaged the alternator resulting disablement of the charging system. The engine shut off and cna increase the risk of crash. I took it in to the dealership and called their customer service (3/18/21 case # 18073112) and they said they have no resolution. Now, my car is completely not drivable. I have to take it to a mechanic shop to replace the gasket and alternator. I firmly believe that hyndai motor should be responsible for the cost.
The contact owns a 2011 Hyundai Veracruz. The contact stated while driving at an undisclosed speed, the vehicle stalled with several unknown warning lights illuminated. The contact related the failure to NHTSA campaign number: 20V705000 (engine and engine cooling). The contact stated that engine oil was leaking onto the alternator. The vehicle was taken to Hyundai of South brunswick (3905 us-1, monmouth junction, NJ 08852) to be diagnosed. The contact was informed that the alternator needed to be replaced. The vehicle was repaired twice however, the failure recurred. The manufacturer had not been informed of the failure. The failure mileage was approximately 125,000.
2011 Hyundai vera cruz. Consumer writes seeking reimbursement for repairs made to vehicle. The consumer referenced recall 20V-7O5. The consumer stated the vehicle failed while being driven and was towed to the dealer. There was oil leaking from the valve cover onto the alternator. The vehicle was repaired.
The contact owns a 2011 Hyundai Veracruz. The contact received notification of NHTSA campaign number: 20V705000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The manufacturer was contacted and made aware of the issue however, the manufacturer stated that they were unable to provide any additional assistance. A case was opened however, due to the lack of an estimated time of arrival for the remedy parts, the case was closed. The contact stated that while driving at an undisclosed speed, the vehicle decelerated and then independently accelerated without warning. The manufacturer suggested that the be taken to an authorized dealer to be diagnosed out of pocket. The contact contacted autonation Hyundai columbus (3000 N lake pkwy #200, columbus, ga 31909) and was informed that she needed to pay for the loaner vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. VIN tool confirms parts not available. The failure mileage was 180,885.
The contact owns a 2011 Hyundai Veracruz. The contact received notification of NHTSA campaign number: 20V705000 (engine and engine cooling) however, the part to do the recall repair was unavailable. The vehicle was taken to dickson city Hyundai (1519 scranton carbondale hwy, scranton, pa 18508, (570) 291-5252) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving, the interior and exterior lights started to dim before the vehicle stalled. The contact had the vehicle towed to the same dealer to be diagnosed. The contact was informed that the valve cover gasket had leaked and allowed oil to get onto the alternator. The valve cover gasket, alternator, and serpentine belt were replaced. The vehicle was started and began to shake before stalling. The vehicle was towed back the same dealer but not diagnosed nor repaired. The approximate failure mileage was 66,564. VIN tool confirms parts not available.
The contact owns a 2011 Hyundai Veracruz. The contact received notification of NHTSA campaign number: 20V705000 (engine and engine cooling) however, the part to do the recall repair was unavailable. The vehicle was taken to ed voyles Hyundai atlanta (2135 cobb pkwy SE, smyrna, ga 30080, (770)952-8881) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the battery light illuminated. The contact kept the vehicle in neutral and coasted into a parking space where the vehicle completely shut-off. The vehicle was towed to a certify mechanic who stated that the alternator had failed due to an oil leak. The contact had the vehicle towed to the dealer. The approximate failure mileage was 130,000. VIN tool confirms parts not available.
The contact owns a 2011 Hyundai Veracruz. The contact stated that she became aware that engine oil was leaking onto the alternator. The contact took the vehicle to massey Hyundai (1706 massey blvd, hagerstown, md 21740) where they discovered that the front and rear valve gaskets were leaking. They also confirmed that the engine oil leaked onto her alternator and that the alternator needed to be replaced. The contact linked the failure to NHTSA campaign number: 14V415000 (engine and engine cooling) however, the vehicle was previously received the free repair under the recall. The manufacturer had not been notified of the failure. The vehicle was not repaired. The failure mileage was approximately 136,000.
Reoccuring of existing fixed recall from Hyundai reference number 121. The exact issue that Hyundai fixed under recall is reoccurring in regards to oil leaking and seeping from the front cylinder valve cover/gasket region causing alternator and electrical failure. Vehicle was in motion down the highway when it lost all electrical due to the failed alternator.
The contact owns a 2011 Hyundai Veracruz. While driving 45 mph, the contact depressed the accelerator pedal, but there was no acceleration. The vehicle had to be pushed to the side of the road. The contact noticed oil all over the alternator. The vehicle was towed to Hyundai of orange park (7600 blanding blvd, jacksonville, fl 32244, (855) 778-2061) where it was confirmed that there was oil all over the alternator and the gasket needed to be replaced. The contact stated that the failure matched an unknown recall, which was repaired by the previous owner. The manufacturer was contacted, provided a case number, and promised a case manager would call him back. The extended warranty had just expired by 400 miles. The failure mileage was 90,030.
A D V E R T I S E M E N T S
- Trenton , NJ, USA