hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
70,532 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Jeep Compass suspension problems

suspension problem

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2009 Jeep Compass Owner Comments

problem #5

Nov 052016


  • 70,000 miles


Subframe rot. At 70,000 mile steering control was lost due to a crack in the front subframe caused by excessive rust/rot. Luckily there were no injuries since this happened at low speed. The front subframe had a complete failure with a 12 inch lateral crack through the cross member. This caused total front suspension and steering failure. The car was not able to be driven or moved under its own power. This problem has been reported for Jeep Compass, Jeep patriot and Dodge caliber. Chrysler needs to address this problem before some one gets hurt or killed!

- Lexington, KY, USA

problem #4

Nov 082015


  • 135,000 miles
The contact owns a 2009 Jeep Compass. The contact stated that there was an abnormal noise coming from the engine. The vehicle was taken to the dealer where it was diagnosed that the frame that holds the motor was corroded and was unsafe to drive. The vehicle was not repaired. The manufacturer was notified to the failure. The failure mileage was 135,000.

- Sinclairville, NY, USA

problem #3

Sep 192014

Compass 4-cyl

  • 36,000 miles
New tires at 36000, and breaks and was told front tie rod need replacement.

- Waco, TX, USA

problem #2

Apr 192013

Compass 4-cyl

  • 65,458 miles
Vehicle began making a noise in the front at low speed, when backing at low speed and slight front vibration at normal driving speed. Vehicle has been maintained at manufacturer's recommendations and driven at normally expected conditions, never involved in accident or mishap causing problems with failed parts such as being driven into a ditch, etc. Tires were replaced at around 45,000 miles. Inspection at dealer showed both lower ball joints failed inspection and the tires were "abnormally worn" at less than 20,000 miles of usage. Mechanic and service manager explained that vehicle was too dangerous to drive since there was a risk of the front wheels shearing or breaking off due to the condition of the ball joints.I had the repair completed immediately at a cost of $833.01. When researching auto parts online I have found that replacement parts are available as oem at around the cost the dealer charged me or a "problem fixer" part was available for an additional cost. This problem fixer part was a greasable ball joint and the oem as well as the factory original parts are not greasable. It seems that the part manufacturers if not the automaker is well aware that a non-greasable ball joint is a built in defect as well as a safety hazard. The vehicle did not seem to have a handling or driving issue, only an annoying and occasional noise and slight vibration and at less than 55,000 gently driven and careful miles it was never thought that there could have been any potential safety hazard with this vehicle. I do not believe that such a vital part should fail so relatively early without abuse or incident to cause it to fail.

- English, IN, USA

problem #1

Jun 202012

Compass 4-cyl

  • 46,202 miles
I went in to a mechanic to see what this noise was in my front end, he told me my ball joints were bad and one was reaching critical to fail. I call my local dealer and they informed me that this part was well known to fail between 40K and 80K miles. I was wondering if Chrysler knows this part is failing on vehicles with such low mileage why hasn't there been a recall or even an investigation on this part. I have owned vehicles with well over 200K miles on them and haven't had ball joint problems.

- Columbus, OH, USA

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